4 Best Truck Rental Services in Ottawa
It could be quite stressful when you need to transport big items from one point to another. Fitting them in small vehicles simply won’t do.
Securing a list of the best truck rental services in Ottawa can help you in such situations. Knowing where to go to get the best trucks checks one item off your list.
The list today discusses some important factors you should look for when you avail of truck rental services. We should start by learning how much you need when you plan to rent a truck for your personal or commercial needs.
How Much Do Truck Rental Services Cost in Ottawa
The cost of truck rentals depends on the size of the truck you are renting. The distance that you need to take the truck (mileage) affects the fees that will be charged to you.
Also, the duration of the time that you need the truck will contribute to the cost. There are daily, weekly, and monthly rates for truck rental services.
There are also some extra fees for equipment such as dollies. Environmental fee is another thing that most truck rental agencies incorporate in their quotes.
The table below shows some sample quotes that we have gathered from our entries.
Remember that these figures are for reference only and are limited. It’s still best to get your quote directly from them for you to have the most accurate estimate.
The Best Truck Rental Services in Ottawa
Getting the best truck rental services in Ottawa translates to the stress-free mobilization of your large items. Finding the right truck rental agency helps to minimize issues that may otherwise arise if you’re dealing with mediocre agencies.
What are some definite signs that you are transacting with a top-notch truck rental agency? You may check their qualities against these criteria we prepared.
We picked entries that are not local only to Ottawa and have various locations. These agencies have a good reputation in many states. Let’s find out why.
1. Enterprise Truck Rental
| Criteria | Ratings |
| Assortment of truck sizes | ★★★★★ (5/5) |
| Reasonable Price | ★★★★✩ (4/5) |
| Requirements and Processes | ★★★★✩ (4/5) |
| Booking | ★★★★★ (5/5) |
| Coverage | ★★★★✩ (4/5) |
| Return of Trucks | ★★★★✩ (4/5) |
| Customer Support | ★★★★★ (5/5) |
| Knowledge | ★★★★★ (5/5) |
| Friendliness | ★★★★★ (5/5) |
Enterprise has over 350 locations nationwide. The residents of Ottawa and other surrounding areas enjoy the services of the Laperriere Ave branch.
What we love about enterprise is the large assortment of truck sizes. They have cube vans, box trucks, cargo vans, pickup trucks, and flat decks that will meet your personal and commercial needs.
Renters must be 21 years old to be able to rent a truck at Enterprise. The good news is that you don’t need a commercial driving license even if you have to rent big trucks.
You can also add more drivers when you pick up the vehicle. Just make sure that they have valid identification cards and driver’s licenses of their own.
We appreciate the fact that they offer an after-hours return of the trucks. Also, they are gracious enough not to put penalties even if you cancel on the day of the rent itself.
When you rent a truck at Enterprise, you have peace of mind because of their 24/7 road assistance. They also consider the timeframe when you need a vehicle and even offer long-term rental which can help reduce costs as compared to weekly or monthly rentals.
One major downside with renting trucks at Enterprise is that you have to return the vehicle to the same location where you picked it up. This presents a lot of hassle for long-distance moves, which makes renting trucks at Enterprise for this purpose unwise.
Also, if you’re looking at an economical truck rental, Enterprise may not be your best bet. Unfortunately, their prices are on the higher end of the industry’s standards.
Pros
- Caters to personal and commercial needs
- After-hours return available
- Has 14 different truck sizes
- No penalties for cancellation
- 24/7 road assistance
- Has long-term rental (6 months or more)
- Does not require a commercial driving license
Cons
- No one-way rentals
- Prices are on the higher average in the industry
Customer Reviews
A pleasant renting experience
“I highly recommend renting a truck from the team at Enterprise on Laperriere! I rented a 16-foot truck for my move and the entire experience was pleasant and easy. The employees were incredibly friendly and helpful. The estimated cost for my rental was provided over the phone at the time of booking – and the final cost was exactly what I was quoted! There were no hidden fees or charges, which was fantastic. I chose to go with Enterprise after having a horrible experience trying to book through a different truck-rental company and I’m so glad I did! In this case, I paid a bit more but it was definitely worth it. I will be renting with Enterprise again in the future and recommend them to anyone who is stressed out trying to find a truck for a move! You won’t be disappointed.” — Kristine Fitzgerald
Appreciate the convenience of after-hours return
“I rented a truck online a couple weeks before I needed it. The truck was ready for me when I got there. The staff were very friendly. I was dealing with Mike Bull. I returned the truck after hours and never met with staff again. The charge was correctly added to my credit card. Great location. Well run operation. And most importantly, friendly people to deal with. Thanks, Mike.” — Keith James
2. Penske Truck Rental
| Criteria | Ratings |
| Assortment of truck sizes | ★★★✩✩ (3/5) |
| Reasonable Price | ★★★★★ (5/5) |
| Requirements and Processes | ★★★★✩ (4/5) |
| Booking | ★★★★✩ (4/5) |
| Coverage | ★★★★★ (5/5) |
| Return of Trucks | ★★★★★ (5/5) |
| Customer Support | ★★★★✩ (4/5) |
| Knowledge | ★★★★★ (5/5) |
| Friendliness | ★★★★✩ (4/5) |
Truck renters prefer Penske for their personal and commercial moving needs primarily because of its competitive prices. On top of that, they offer seasonal discounts, one-way unlimited mileage, student discount, AAA discount, and military discount.
Their age requirement is also quite lenient as you only need to be 18 years old to rent a vehicle with them. However, you must present the necessary documents such as a driver’s license and valid identification cards.
It’s also good news that renters can add up to three additional drivers at a cost. You can do this adjustment at the time of pick-up.
What we love about Penske is the comprehensive list of features they have on their website for each truck. If you’re not so knowledgeable about trucks, you would find their list to be helpful.
To further assist you in choosing the best truck size, they also have a “truck wizard.” It allows you to hypothetically check items that you want to move and with this information, Penske truck wizard will suggest the right truck size for you.
Their truck rental mobile app also makes reservations seamless for most clients. However, even with this innovation, there had been some complaints on this particular location about confirmed bookings yet no trucks were available on the said date.
You would feel safe when renting trucks at Penske because they offer 24/7 road assistance. Also, your belongings are safe because they have cargo coverage.
Your long-distance moves could be hassle-free when you avail of their one-way truck rentals. You may also opt for round-trip rentals for local moves or short distances.
One major letdown of Penske is the limited assortment of truck sizes. They only have five sizes from which you can choose.
Also, some past clients had shared experiences of less stellar customer service.
If you’re planning to cancel a reservation with them, be sure to do so 48 hours before the actual date. If you fail to do so, $ 100 will be charged to your credit card.
Pros
- Caters to personal and commercial needs
- 24/7 road assistance
- Offers cargo coverage
- Has a truck wizard that helps you decide on sizes
- Has several discounts
- Has a truck rental mobile app
- Offers one-way truck rentals
- Competitive prices
Cons
- Limited assortment of truck sizes
- Charges $ 100 for non-cancellation of reservation 48 hours before the date
- Some client complaints with bookings and customer service
Customer Reviews
Commendable trucks and service
“ Professional team and worked hard to fix any issues. Nice trucks to drive.” —Richard G.
Hassle-free moving
“Definitely great place to rent your truck! Takes out the stress of moving day!!” — Farakh Rahi
3. Hertz Car Rental
| Criteria | Ratings |
| Assortment of truck sizes | ★★★★✩ (4/5) |
| Reasonable Price | ★★★★✩ (4/5) |
| Requirements and Processes | ★★★✩✩ (3/5) |
| Booking | ★★★★✩ (4/5) |
| Coverage | ★★★✩✩ (3/5) |
| Return of Trucks | ★★★★✩ (4/5) |
| Customer Support | ★★★★★ (5/5) |
| Knowledge | ★★★★★ (5/5) |
| Friendliness | ★★★★★ (5/5) |
Among the 8 Hertz locations in Ottawa, this particular branch in Newmarket has stellar reviews for truck rentals. Past clients even vouched for successful short notice reservations.
Their assortment of truck sizes is on the average side. They have cargo vans, box trucks, and pickups to meet personal and commercial moving needs.
You must be 25 years old to qualify for a vehicle rental in Hertz. One good news is that additional drivers are allowed in their vehicle rentals.
You can make Hertz your truck rental option for your move, DIY projects, remodeling, or even minimalist travels. If you’re an entrepreneur, there is also a vehicle solution you can find to meet most of your moving needs.
However, one downside of Hertz rental is that they don’t have refrigerated trucks. They only offer refrigerated vans which may not be enough to move some goods of large businesses.
We appreciate the fact that the Newmarket location accepts after-hours drop-off. Also, the inclusion of 24/7 road assistance in their services offers the renters peace of mind.
Hertz has built quite a reputation with car rentals, spanning several continents. However, because of this fact, the details on their website focus more on cars with little details to give about truck rentals.
In our opinion, it would be helpful to have more information that truck renters would find beneficial. Some examples would be unlimited mileage, one-way or round-trip truck rentals, coverage, additional days, only to name a few.
Pros
- Caters to personal and commercial needs
- Offers an average assortment of truck sizes
- After-hours drop off available
- Caters to short notice needs
- 24/7 road assistance
Cons
- No refrigerated trucks available
- Website needs more information about truck rentals
Customer Reviews
I love the personalized service
“I am a local mover who has rented trucks from Hertz for over 15 years and the main reason I keep going back is the personalized service that I get from Phil and his team. These guys have taken the stress out of booking vehicles because I know that without question, my truck will be ready and waiting for the days that I’ve booked. On last-minute jobs, Phil has always been the one to step up and find a vehicle suitable to my needs, even in the busiest of times. Phil is a total rockstar and I can’t thank him enough for the hard work and dedication he puts forth day to day! Thanks, Phil…. someone give this man a raise!” —Scott Corkery
Definitely a lifesaver
“Was having the worst luck and called Hertz Newmarket St. for a rental and had the best experience I could ask for. If it weren’t for the fella at the counter (Phil?) I never would have been able to get my parents a rental truck to move from their house!
Thank you, Hertz, Thank you Phil! ” -Les Fischer
4. Ryder Truck Rental
| Criteria | Ratings |
| Assortment of truck sizes | ★★★★★ (5/5) |
| Reasonable Price | ★★★★★ (5/5) |
| Requirements and Processes | ★★★★✩ (4/5) |
| Booking | ★★★★★ (5/5) |
| Coverage | ★★★★★ (5/5) |
| Return of Trucks | ★★★★✩ (4/5) |
| Customer Support | ★★★★✩ (4/5) |
| Knowledge | ★★★★✩ (4/5) |
| Friendliness | ★★★★✩ (4/5) |
Ryder Truck Rental has been in the industry for some decades now. The Michael St. location is the preferred go-to place for truck renters in Ottawa.
We like the ease of online reservations of this truck rental agency. However, it’s only available for commercial businesses only.
Past clients have used Ryder for their individual moving needs. Though you would notice that this truck rental service is geared more towards commercial rent.
You might feel quite discouraged if you have a personal moving need and you don’t get the same assistance as those of renters with business accounts.
We appreciate the large assortment of truck sizes that Ryder Truck Rental has to offer. They have everything from straight trucks, box trucks, refrigerated trucks, pickups, stake trucks, and so much more.
Their 24/7 road assistance is a good start to put the renter’s mind at ease. To level it up they have extended coverage options such as physical damage and liability protection.
Any truck renter would appreciate the competitive prices that Ryder Truck Rental has to offer. Their website is also quite transparent with the rental rates of each truck type.
However, Ryder Truck Rental may not be the best option for long-distance moves because they don’t offer one-way rentals. It would pose some hassles to return the vehicle to its original location instead of dropping it off at a nearby location.
Also, their fleet is quite the bulky type. Thus, if you’re not comfortable driving large vehicles, you might want to reconsider renting from Ryder.
Pros
- 24/7 roadside assistance
- Has a large assortment of truck sizes
- Easy online reservations
- Competitive prices
- Extended coverage options
Cons
- No one-way rentals
- Geared more towards commercial rent
- Trucks are quite bulky
Customer Review
Impeccable customer service
“Every single one of my experiences at Ryder has been amazing. Brendan and Dritan always make sure we are taken care of. Their customer service is second to none. They always accommodate last-minute needs and offer great alternatives when needed. I look forward to continue doing business with Ryder mainly due to the amazing customer services and how the staff makes us feel like valued customers. Keep up the great work.” —Scott McFarlane
Beyond 5 stars
“Had a reservation with Uhaul, and was told day of that due to a break down they didn’t have a truck for me. Called Ryder and Brendan hooked me up with a truck last minute. Ryder will be my first choice going forward. Would give 6 stars if I could’ —Kevin
FAQs about Truck Rentals in Ottawa
Did we miss another dependable truck rental agency? A message from you would help them to make it on our list.
If you are not comfortable with a DIY move, you can always check the best movers in Ottawa to help you.