
Best in Ottawa prides itself in producing transparent and in-depth product and service reviews for our readers.
To achieve this, we only buy products and services out of our own pockets to make sure that our reviews are free of any bias.
Furthermore, we make sure to ask a specific set of questions when we review these products or services so that we know we most miss out on any valuable information that’ll help you choose the right product or service for you.
Company or Brand
Consumer Reputation | Is the company/brand reputable? |
Industry Reputation | How established is it in the industry? |
Experience | How long has it been in business? |
Awards | Has it received any awards or recognitions for the quality of its product/service? |
Customer Experience
Customer Service Quality | What is the quality of their customer service (pre-, during, and post-transaction)? |
Communication | How do they engage with their customer base? What channels of communication do they use to interact with their customer base? |
Warranty | Does the product/service offer warranties? |
Features and Services
Selling Points | What are the product’s/business’s main features/services? |
Special Features/Services | What are its special features/services that makes it stand out from similar products/businesses? |
Quality | What is the quality of the product’s/business’s features/services compared to the industry average? |
Variety | How extensive are the product’s/business’s features/services compared to the industry average? |
Pros and Cons | What are the advantages and disadvantages of the product/service? |
Customer Feedback
Transparency | Does the product/service have legitimate product reviews on other reputable review sites? |
Positive Feedback | What are the frequent customer praises for the product/service? |
Negative Feedback | What are the frequent customer complaints about the product/service? |
Impression | Based on customer feedback, what is the overall impression of the product/service? |