How We Do Reviews

Best in Ottawa prides itself in producing transparent and in-depth product and service reviews for our readers. 

To achieve this, we only buy products and services out of our own pockets to make sure that our reviews are free of any bias. 

Furthermore, we make sure to ask a specific set of questions when we review these products or services so that we know we most miss out on any valuable information that’ll help you choose the right product or service for you.

Company or Brand

Consumer ReputationIs the company/brand reputable?
Industry ReputationHow established is it in the industry?
ExperienceHow long has it been in business?
AwardsHas it received any awards or recognitions for the quality of its product/service?

Customer Experience

Customer Service QualityWhat is the quality of their customer service (pre-, during, and post-transaction)?
CommunicationHow do they engage with their customer base? What channels of communication do they use to interact with their customer base?
WarrantyDoes the product/service offer warranties?

Features and Services

Selling PointsWhat are the product’s/business’s main features/services?
Special Features/ServicesWhat are its special features/services that makes it stand out from similar products/businesses?
QualityWhat is the quality of the product’s/business’s features/services compared to the industry average?
VarietyHow extensive are the product’s/business’s features/services compared to the industry average?
Pros and ConsWhat are the advantages and disadvantages of the product/service?

Customer Feedback

TransparencyDoes the product/service have legitimate product reviews on other reputable review sites?
Positive FeedbackWhat are the frequent customer praises for the product/service?
Negative FeedbackWhat are the frequent customer complaints about the product/service?
ImpressionBased on customer feedback, what is the overall impression of the product/service?