The 5 Best Toilet Installers in Ottawa
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The 5 Best Toilet Installers in Ottawa

A lot of us disregard toilets and barely notice them. But they are actually very important fixtures in our home. 

In this article, we have narrowed down the best toilet installers in Ottawa so you can find the best option for you and your family.  

How much does a toilet installation cost in Ottawa?

A basic toilet usually costs between $150 – $300. With installation services included, the price increases up to $500 or more.  

The table below should give you a clearer picture of what to expect when it comes to toilet prices. 

ServiceEstimated Cost
Basic Toilet$150 - $300
Mid–Tier Toilet$300 - $400
High-End Toilet$500 - $1000
Luxury/Smart Toilet$1000 - $7000

The Best Toilet Installers in Ottawa

Finding the best toilet installers in the city wasn’t easy. To make sure we got the best choices for you, we based our list on the following criteria: 

Reasonable rates – Do they have fair prices when it comes to the toilets they install?
Expertise – What kind of toilets are they able to install? If they’re experts in their field, they can handle all the different kinds. 
Customer service – Do they have good customer service? We need to know how they handle different issues from customers. 
Feedback –  Have these companies received most if not all positive feedback?

1. Gus’s Kitchen & Bath

Gus's Kitchen & Bath Homepage
TestInfo
SERVICESToilets, Kitchen, Bathroom, Granite & Quartz, Installations, Specifications
WEBSITEhttp://www.guskitchenandbath.com/
ADDRESS2183 Carling Ave, Ottawa, ON K2B 7E8, Canada
CONTACT DETAILS613-828-2284
OPERATING HOURSMonday Closed

Tuesday 10AM–6PM

Wednesday 10AM–6PM

Thursday 10AM–6PM

Friday 10AM–4PM

Saturday 10AM–3PM

Sunday Closed

CriteriaRatings
Rates★★★★(4/5)
Expertise★★★★ (4/5)
Customer Service★★★★★(5/5)
General Feedback★★★★★(5/5)

Gus’s Kitchen and Bath was established in 1989 by certified master plumber Gus Dozois and his wife, Wendy.  

What makes Gus’ company one of the best choices in the city is the fact that the manager and most of the employees are all master plumbers. With this in mind, customers should experience smooth installation services. 

We also found the company’s selection of toilets impressive. It has many options, from ordinary, inexpensive toilets to the more high-end ones that run automatically. 

We also like to give plus points for the company’s versatility. Other than toilets and bathrooms, it is able to work on kitchen plumbing as well. 

Unfortunately, it doesn’t have the high-end toilets in stock, so they have to be ordered. If customers opt to go with these expensive toilets, they will have to wait a while for the delivery. 

There have also been customer reports of wrong products being delivered. We suggest calling the company frequently to remind its employees of your order. 

Overall, despite the shortcomings, Gus’ Kitchen and Baths is still a solid pick for your toilet installation needs. The master plumbing certificates that the company boasts of is a huge deal and should not be ignored. 

Pros

  • Certified master plumbers
  • Great selection
  • Also works on other parts of your home
  • Open on Saturdays

Cons

  • Delivery takes longer with expensive materials
  • Reports of wrong deliveries

Customer Reviews

Outstanding

“My wife and I purchased a bathroom cabinet, shower base,Shower door, Quartz walls, Faucets and toilet for our main bathroom last year. the service, products, and delivery time were outstanding.” – Larry Burton

Good quality

“A very good place if you are shopping to update your bathroom.” – Valerie Douglas

2. Bath Depot

Bath Depot Homepage
TestInfo
SERVICESToilets, Bathroom, Kitchen, Lighting, Inspiration
WEBSITEhttps://www.bathdepot.ca/
ADDRESS1872 Merivale Rd Unit #2, Nepean, ON K2G 1E6, Canada
CONTACT DETAILS613-422-5110
OPERATING HOURSMonday 9AM–5PM

Tuesday 9AM–5PM

Wednesday 9AM–5PM

Thursday 9AM–6PM

Friday 9AM–6PM

Saturday 9AM–5PM

Sunday 10AM–5PM

CriteriaRatings
Rates★★★★(4/5)
Expertise★★★★ (4/5)
Customer Service★★★★★(5/5)
General Feedback★★★★★(5/5)

Bath Depot offers a decent supply of toilets, sinks, and other bathroom essentials. It also offers delivery, repair, and installation services for its customers.

As a company, one of the best things about Bath Depot is its warranty. It offers a 5-year warranty for most of its products. 

That way, potential customers would have fewer costs to worry about when it comes to unavoidable damages. 

It’s also great that Bath Depot has a lot of brands that customers can choose from. As a supplier of toilets, it has partnered with multiple toilet companies such as American Standard, Sterling, Duravit, and more. 

For customers who are trying to save, Bath Depot also has an ongoing promo for its bidets and toilets. There’s a bonus bidet that comes with some of the toilets that the company sells. 

We also like the selection of bathroom accessories that it has to offer. This includes toilet seat covers, customizable lids, and more. 

The only shortcomings that Bath Depot has are its price and it’s lacking a selection of smart toilets. However, because of the bidet package and the multiple brands it has to offer, we still think the company deserves to be on our list. 

Pros

  • Up to 5 years warranty
  • Good brands
  • Bidet package
  • Accessories also available

Cons

  • Pricey
  • Not many smart toilet options

Customer Reviews

Stress-free
“Devon assisted in our purchases from product selection, answering our queries detailed and promptly, order delivery confirmation, and assistance in quality of installed products. Devon also assisted in adjusting our invoice when the products became on sale.

In-store browsing is very pleasurable and stress free.” – Bee B. l

Easy
“I would absolutely recommend Bath Depot. I had terrific service with Devon. Their product is worth it. They have selection. Shipping was spot on. Lots of communication. With no issues and a complete explanation of refund rules if I wasn’t happy with my product. Thank you so much for all your help, and keeping it easy for me.” – Carrie S. 

3. Preston 

Preston Homepage
TestInfo
SERVICESToilets, Automotive, Electrical, Bathrooms, Kitchens, Hardware
WEBSITEhttps://www.prestonhardware.com/
ADDRESS248 Preston St 2nd Floor, Ottawa, ON K1R 7R4, Canada
CONTACT DETAILS613-230-7166
OPERATING HOURSMonday 7AM–5PM

Tuesday 7AM–5PM

Wednesday 7AM–5PM

Thursday 7AM–5PM

Friday 7AM–5PM

Saturday 8AM–5PM

Sunday Closed

CriteriaRatings
Rates★★★★ (4/5)
Expertise★★★★★(5/5)
Customer Service★★★★(4/5)
General Feedback★★★★★(5/5)

Preston is a company that takes pride in its luxurious options. If you’re interested in fancy and expensive toilets, this is definitely the company you should be looking at. 

It has contractors, plumbers, and decorators under its belt, so it’s a great option not just for buying toilets but also for installing them. 

The plumbers make sure everything is connected properly while the decorators consult with customers regarding aesthetics. 

We also like that the company has seasonal promotions and sales. Even with these promos, most of the choices it offers are still quite expensive, but we appreciate the effort. 

Potential customers can also look at Preston’s website and check what kind of toilets they’d prefer to have. The company has its own online store, which makes purchasing more convenient. 

Preston really likes to focus on aesthetics, so it also has its own design center where potential customers can look for inspiration for their own bathrooms. 

Overall, the selection that the company offers is a bit limited to just expensive toilets. However, because of this, customers can be sure that they will be buying high-quality products.

If you can afford the toilets it offers, Preston is a great option for your bathroom needs. 

Pros

  • Seasonal sales
  • Does plumbing as well
  • Has an online store
  • Luxury options

Cons

  • Pricey services
  • Selection is limited

Customer Reviews

Grateful 

“I’m grateful for an institution like Preston Hardware. The service is always knowledgeable and very helpful.You are guaranteed to find almost anything to complete the smallest of DIY projects, and even the larger ones.” – Marc G. 

Nice staff

“Great hardware store with pretty much anything you’d need. Prices are fair but a little bit on the higher end. There are a lot of staff on floor, and while they were nice it was a little hard trying to get help from someone. The quality of the products were also great!” –  Henry

4. Distinctive Bathroom & Kitchens

Distinctive Bathroom & Kitchens Homepage
TestInfo
SERVICESToilets, Bathroom Remodeling, Kitchen Remodeling
WEBSITEhttps://www.dbkottawa.com/
ADDRESS2035 Lanthier Dr., Orleans, Ottawa, ON K4A 3V3
CONTACT DETAILS613-834-1796
OPERATING HOURSMonday 9:30AM–6PM

Tuesday 9:30AM–6PM

Wednesday 9:30AM–6PM

Thursday 9:30AM–6PM

Friday 9:30AM–6PM

Saturday 9:30AM–4:30PM

Sunday Closed

CriteriaRatings
Rates★★★★(4/5)
Expertise★★★★★(5/5)
Customer Service★★★★ (4/5)
General Feedback★★★★★(5/5)

Distinctive Bathroom & Kitchen is also a decent company that you should be looking at. As a toilet installation service, one of the best things about it is the customizable designs it offers. 

As it says in its name, the company wants to be unique and it can be seen in the products it has for sale. Toilet parts like lids, covers, and even the tank can be customized for an affordable price.

It’s also great that most of the base toilets that Distinctive has are available to check out in its store. Customers will have an easier time comparing the toilets it has for sale, as well as checking their price ranges.

Distinctive also covers renovations for kitchens and other parts of your home. Plus it has a two-year product and service warranty. 

People who are worried about unavoidable damages to their toilets can breathe a sigh of relief because the company’s got them covered financially.

Overall, the customizable design is really the best thing that Distinctive has to offer. It’s definitely cheaper compared to other companies offering the same service, but the base toilets can still be considered expensive by some. 

The company’s contact number is also unresponsive sometimes, so do take note of that.  

Pros

  • Customizable designs
  • Full bathroom remodels
  • Two-year warranty

Cons

  • Base toilets can be pricey
  • Contact number is sometimes hard to reach

Customer Reviews

Extremely efficient

“Another renovation success story with Distinctive Bathrooms & Kitchens! Vida (Designer) and Sheilagh (Project Manager) were absolute gems to work with! I can’t say enough good things; skilled, professional, easy to talk to, understanding, and extremely efficient. “ – Cindy Eastwood

Great experience

“Last fall, we had our main bathroom completely redone by Distinctive Bathroom and Kitchens.  We hesitated before getting it done because the work involved appeared very complicated due to the fact that all the walls and the floor were covered with tiles that needed to be removed. But the team at Distinctive handled the project very professionally and made it look much easier than we had imagined. Tanya, our designer, was very pleasant, knowledgeable and effective.” – Yvon Maurice

5. Paradise Bath and Kitchen

Paradise Bath and Kitchen Homepage
TestInfo
SERVICESToilets, Design, Installation, Plumbing
WEBSITEhttps://paradisebathandkitchen.ca/
ADDRESS48 Northside Rd, Nepean, Ottawa, ON K2H 5Z5, Canada
CONTACT DETAILS613-828-1515

[email protected]

OPERATING HOURSMonday 9AM–5PM

Tuesday 9AM–5PM

Wednesday 9AM–5PM

Thursday 9AM–5PM

Friday 9AM–5PM

Saturday Closed

Sunday Closed

CriteriaRatings
Rates★★★★ (4/5)
Location★★★★★(5/5)
Design★★★★★(5/5)
Feedback★★★★ (4/5)

Family-owned Paradise Bath and Kitchen is also a great company worth checking out. It has been in the toilet industry since 1984 and is one of the oldest companies on our list.

Despite Paradise’s age, it’s actually quite updated with the latest in the toilet business. The company has a pretty good selection of modern toilets and even some smart options. 

Aside from that, it also has a great showroom that customers can check out for inspiration. We also appreciate that Paradise works on sink installations too. 

Plumbing is no issue because it has employed multiple plumbers under its belt.

Customers will also be happy to know that convenience is one of the company’s priorities, so it offers same-day deliveries as long as you order early. 

The only gripe we have with this company is the fact that it’s closed on weekends. Weekends are usually reserved for projects like home renovations and improvements, so it’s quite a shame.

There are also customers we spoke to complaining about Paradise being fully booked often, so do take note of that. 

Other than those shortcomings, everything from the toilet selection to the installation services looks pretty good. And that is why it’s on our list. 

Pros

  • Also does other bathroom works
  • Helps customers with design
  • Also assists in plumbing

Cons

  • Closed on weekends
  • Can sometimes be fully booked

Customer Reviews

Great job

“Paradise Kitchen and Bath did such a great job on our kitchen we had them do our master bath a few months later.  Professional, organized, and great quality.  We got exactly what we wanted/expected from both projects.  Highly recommended.” – Craig Wells

Stress-free

“Very dependable company to deal with. Always helpful, professional and punctual.

It was a pleasure to deal with them. Thanks to Travis,Carol, Mike and Gord for making the bathroom renovation as stress free as possible. – Mary Ferguson

FAQs about Toilets


That’s it for our article on the best toilet installers in Ottawa.  Hopefully, you found our reviews useful. Do you think we missed a company? We’d love to hear from you!

If you’re looking for a full-on renovation of your bathroom, check out our list of the best renovation contractors in Ottawa!