The Best Mortgage Services in Ottawa
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10 Best Mortgage Services in Ottawa

Are you thinking about buying your first (or second) home or want to make changes to your current mortgage? To help you, we’re going to be looking at the best mortgage services in Ottawa today.

We also have some helpful FAQs at the end of this article so make sure to read all the way through.

How Much Does a Mortgage Firm Charge in Ottawa?

If you need your home appraised, a mortgage firm in Ottawa can charge anywhere between $350 – $500 (plus HST). This is to determine the value of your property as compared to others that have been sold or are currently in the market.

We also made a table based on current Ottawa mortgage rates. Please note that these rates are based on an appraised $500,000 home value.

FIXED-RATE TERMESTIMATED RATE
1-year fixed rate1.79%
2-year fixed rate1.53%
3-year fixed rate1.63%
4-year fixed rate1.84%
5-year fixed rate1.89%

A good mortgage firm can recommend the best terms for your needs, whether it’s for short-term borrowing or if you aren’t risk-tolerant. 

So don’t be afraid to shop around for a reputable mortgage service company that’s upfront and transparent about its fees, process, and modes of communication.

The Best Mortgage Services in Ottawa

Now that you have an idea of the cost of getting professional advice, it’s time to take a look at what the best mortgage firms in Ottawa can do for you.

We selected the companies in this listicle based on the following criteria:

  • Has reasonable rates for different terms compared to most banks or brokers.
  • Has a solid track record and generally positive feedback from verified clients.
  • Provides great customer care by way of constant communication and helpful tools.

1.   Smarter Loans

SERVICESBanking, Investing, Insurance, Money Transfer, Debt Relief Solutions
ADDRESS306-171 East Liberty Street, Toronto, Ontario, M6K 3P6
CONTACT NUMBER+ 1 866-774-9867 / [email protected]
WEBSITEhttps://smarter.loans/ontario/ottawa/home-equity-loans-ottawa/
OPERATING HOURS24/7

Smarter Loans is a platform and directory where clients can quickly apply for any type of loan, whether for personal or corporate use. They effortlessly provide clients with tools and features that are conveniently available on their website to make the procedure even more convenient and efficient.

We appreciate that they can give consumers a complete list of personal lenders as well as loans offered by the province to better assist local citizens from various places around Canada.

They offer access to over 100 diverse and reputable financial brands in the country, and they also have features easily available on their site such as pre-application and tables of comparison to help clients choose the firm that is best for them.

However, there may be some inconsistencies when it comes to client experience, with some conflicting evaluations about the promptness of their services.

Overall, with clever online features and a multitude of loan providers to fulfill each specific financial requirement, we strongly suggest them to customers in need of loans and other financial solutions with quick response times.

Pros

  • Convenient financial tools and features
  • Able to compare and contrast various companies
  • Flexible lending solutions

Cons

  • Customer service can be improved

Customer Reviews

Here are some reviews from their clients:

“Problem free application and no issues forwarding documents. Very easy apply and loan received within 3 working days.” – Mary Hannon

“Fast and efficient no nonsense loan, all in all sorted in 4 working days.”

2. Chris Allard Mortgage Team

Chris Allard Mortgage Team's Homepage
SERVICESBusiness loans, mortgage renewal, purchase, debt consolidation, credit counselling, equity refinancing, commercial mortgage
ADDRESS110-150 Isabella Street Ottawa K1S 1V7
CONTACT NUMBER[email protected] 
613 324 2389
WEBSITEhttps://www.chrisallard.ca/ 
OPERATING HOURSMonday to Sunday 7 AM – 11 PM

The Chris Allard Mortgage Team is made up of licensed mortgage agents with the aim of helping clients navigate the confusing world of home buying and refinancing. The firm offers the usual gamut of services for residential, commercial, private, and bad credit mortgages. 

His services are meant for first-time homebuyers, clients who need credit counselling, debt consolidation, equity refinancing, and mortgage renewal options. The company has a network of over 50 financial institutions so clients can get the best offers for their mortgage needs. 

Chris Allard offers potential clients a free, no-obligation consultation so they can see if his services are a good fit for their needs. 

Its operating hours are from Monday to Sunday between 7 in the morning and 11 at night. However, its team of agents promises to be available to clients regardless of the time of day via mobile phone or email.

This is all well and good, but an app, messenger, or virtual mortgage tracker might prove to be more helpful in the long run.

Pros

  • Free, no-obligation consultation
  • Open seven days a week
  • Agents promise to be available to clients at all times

Cons

  • Booking might be difficult because of their highly demanded services

Customer Reviews

Goes above and beyond to provide answers

“Exceptional and professional services by a very friendly Phil. Looking for people whose number one goal is to help you and benefit you is hard these days. Phil goes above and beyond to understand your situation, provide you with answers to all your questions, and take time out of his busy day to bat for you as a broker.” – Salah Masad

Kind and thorough guidance during mortgage research

“As a first-time homebuyer, I was worried about the mortgage process but Phil made the entire experience so easy and pain-free. He was always available to answer any questions that we had and made sure that we fully understood each step of the way. I was extremely happy with the kind and thorough guidance of Phil during our mortgage research and he found us a great rate! With his help and prompt follow-ups we were able to purchase our first home in Carleton Place and are so happy with the outcome.” – Kendra Dezenosky

3. Mortgage Brokers Ottawa

Mortgage Brokers Ottawa's Homepage
SERVICESRenewal, pre-approval, renovation, investment, purchase, refinance, residential, commercial, remortgage loans, debt consolidation, property
ADDRESS300-1701 Woodward Drive, Ottawa ON K2C 0R4
CONTACT NUMBER613-798-1973
[email protected] 
WEBSITEhttps://mortgagebrokersottawa.com/ 
OPERATING HOURSBy appointment

Though it has a physical address, Mortgage Brokers of Ottawa makes sure that potential clients can have as much information as they can get right on its website. For starters, It gives its most current rates as well as several handy tools like mortgage calculators and payment analyzers.

The company has been the recipient of the Ottawa Consumer Choice Award for 11 years in a row, which is quite telling of its service quality. To make things more convenient, it now offers a mobile app for both iPhone and Android users!

There’s a network of Accredited Mortgage Professionals across Canada that aims to help clients with everything from debt consolidation, new purchases, or refinancing existing properties. Even those with bad credit or bankruptcy can be aligned with lenders who can accommodate them.

A look at its current rates page shows competitive closed and variable rates which are lower or on par with Ottawa averages. Compared to a 2.79% one-year closed rate from banks, the company only gets 1.84%. 

The downside we see at the moment is that Mortgage Brokers of Ottawa recently increased its mortgage qualification rate from 4.79% to 5.25%. 

Pros

  • Winner of the Ottawa Consumer Choice Award for 11 years in a row
  • Reasonable fixed and variable rates
  • Helpful information on the website
  • Mobile app for Android and iPhone users

Cons

  • Recently increased its mortgage stress test rates
  • No fixed operating hours
  • No BBB accreditation

Customer Reviews

Informative and cost-saving advice

“Thank you Greg Extence- (sp?)called in a panic and was reassured and redirected to go back to the bank. Was given informative and cost-saving advice. I think he mentioned he will be retiring soon but I sure hope he doesn’t. Truly a passionate and knowledgeable person! Amazing customer service.” – Mic Jules

Great team, very approachable and efficient

“Lianna Napolitano is amazing! I am very high maintenance when it comes to banking and she responded immediately to all of my questions, offered valuable guidance and made me laugh when I was stressed. Highly recommend. Great team, very approachable and very efficient.

I can’t thank her enough for her help!” – Kendra Sonnenburg

4. Mortgage in Ottawa

Mortgage in Ottawa's Homepage
SERVICESRefinancing, buying a home, first-time buyer, renovation loans, reverse, purchase, condo
ADDRESS2725 Queensview Drive, #500, Ottawa, ON K2B 0A1
CONTACT NUMBER+1 613-294-4475
[email protected] 
WEBSITEhttps://mortgageinottawa.com/ 
OPERATING HOURSAlways open

The force behind Mortgage in Ottawa is Nick Bachusky, who wants to change how ⅓ of surveyed first-time Canadian home buyers felt about not being presented the best options back in 2015. He can also handle mortgages across Canada.

Today, he aims to be with clients every step of the way to assure them of focused and tailor-made services. His mortgage process includes an in-depth questionnaire that aims to understand the client’s mortgage needs, as well as an annual mortgage survey so he can serve clients better.

He also provides dozens of helpful articles and advice on his website for first-time homebuyers.

The downside to this is that his business could get easily inundated with clients since it’s essentially a one-man operation.

Still, Nick Bachusky’s unique approach to tracking his client’s mortgage information is pretty innovative. He claims to have been inspired by the Domino’s Pizza Tracker, only his tracker aims to be transparent about mortgage processes.

As for his rates, they’re not the best but they’re close to Ottawa averages. He provides a comparison on current bank posted rates for different yearly terms and there’s definitely a significant difference.

Pros

  • Innovative mortgage tracker
  • Reasonable rates
  • Offers helpful articles for first-time homebuyers

Cons

  • Could get overwhelmed with multiple clients
  • The website could use a chat messenger or app
  • No BBB accreditation

Customer Reviews

Made the home buying process enjoyable and unforgettable

“Nick was amazing! Jesse and I purchased our first home last month and Nick gave us the right tools and provided us with all of the necessary information that a first-time homebuyer should know. I am very thankful that Nick provided us with the lowest interest rate and made this home buying process enjoyable and unforgettable. Thank you again, Nick.” – Michelle and Jesse

Gave valuable advice on what to look for in a mortgage

“Nick is an excellent mortgage broker. As first-time home buyers, we had a bunch of questions about the process of getting a mortgage and the details of how it works, and Nick would respond to the questions almost as fast as we could think of them. He also gave us some valuable advice on what to look for in a mortgage as well as other aspects of the house-buying process. we would highly recommend him. In fact, we already have recommended him to other people!” – Evelyn W.

5. Wilson Team

Wilson Team's Homepage
SERVICESGeneral mortgaging needs, home equity, second buyer, self-employed, reverse, first home buyer, commercial loans, new to Canada, interest-only, debt consolidation, refinance, home equity, fixed and variable rate
ADDRESS174 Wild Senna Way, Nepean, ON, K2J 5Z5
CONTACT NUMBER613-440-0134
[email protected] 
[email protected] 
WEBSITEwww.wilsonteam.ca 
OPERATING HOURSMonday to Friday 9 AM – 9 PM
Closed on Saturdays and Sundays

The Wilson Team appends its company name with the equation “Knowledge + Wealth ₌ Freedom”. This is to underline its aim of providing clients with the kind of strong financial foundation that’s essential for a secure future.

It caters to a wide variety of clientele including new immigrants, foreign buyers, first-time homebuyers, construction mortgages, and people who’ve been recently separated or newly divorced. Aside from a comprehensive range of mortgage services, the company also provides investment offerings to clients. 

It’s got over two decades of mortgage brokerage experience to back up its services. The Wilson Team’s rates are competitive, as well: its five-year fixed insured special rate is 1.7% and its five-year variable special rate is 0.99%. 

Client feedback for the company typically mentions speedy communication and great results. However, it would really be helpful to have an app or chat messenger on the website for any mortgage concern that arises.

Pros

  • Helpful tools and resources on the website
  • Serves a wide range of clients
  • Provides investment offerings
  • Reasonable rates

Cons

  • Open only on weekdays
  • The website could use a chat messenger or app
  • No BBB accreditation

Customer Reviews

Fast service, would highly recommend

“As a first-time homebuyer I had the pleasure of working with Kevin, would highly recommend. Fast service and was very happy with my final number. Thanks, Kevin!” – Corey Martin

Always quoted the best rates

“The Wilson Team comes from a place of service, not sales. We are repeat clients for all our home and refinancing needs for the last 15 years. Any questions are promptly answered in full and we are always quoted the best rates that have been unmatched from any other inquiries we have made to other lenders/companies. In some cases, they made the impossible for us-possible. Above and beyond every time.” – Phillipa Maitland-Heath

6. Verico Capital Mortgages

Verico Capital Mortgages' Homepage
SERVICESMortgage renewal, buying a new home, property refinancing, pre-approvals, construction and build mortgages, commercial mortgages, reverse mortgages
ADDRESS260 Hearst Way #200, Kanata, ON K2L 3H1
CONTACT NUMBER613-228-3888
[email protected] 
WEBSITEhttps://capitalmortgages.com/ 
OPERATING HOURSBy appointment 

We’re happy to review a Better Business Bureau-accredited mortgage company in this listicle. Verico Capital Mortgages has had a consistent Aᐩ rating with BBB since 2001 in its over two decades of being in business.

It stands by the belief that mortgage services are more than just rates, but are all about minimizing inconveniences, increasing personal wealth, lowering borrowing costs, and giving clients peace of mind.

The company offers resources on its website for first-time homebuyers and those who want mortgage solutions. As with other mortgage services, it throws in a mortgage calculator but an app or tracker would’ve come in handy, too.

As for its rates, they’re slightly higher than Ottawa averages (2.4% for one year) and are subject to change at any time. But since it’s partnered with around 35 lenders, the company promises to get clients the best mortgage rates in the market.

Pros

  • Provides handy resources on the website
  • Partners with dozens of lenders
  • BBB-accredited, Aᐩ rating

Cons

  • Slightly higher rates compared to others
  • No mortgage app or tracker offered
  • No messenger or chat app on the website

Customer Reviews

Helped with multiple mortgage placements

“Stefan and his team have helped us with multiple mortgage placements. They are always going the extra mile and I would highly recommend anyone to look to Verico for their mortgage financing needs!” – Kathryn Leroux

Pulled off a miracle

“You went above and beyond! My anxiety was hitting the roof with my previous mortgage company and you pulled off a miracle! A week before closing! I am so happy and grateful to you.

I can guarantee that I have and will continue to sing your praises to everyone I know. And will see you again when my term is up to help me out again. Thank you with all my heart!” – Nancy Blackburn

7. Wadhen Mortgage & Financial Services

SERVICESMortgage Advise, Financial Consultations, Home Purchase Mortgage, Refinance Mortgage, Creditor Insurance, Investment Property Mortgage, Mortgage Pre-Approval, Private Mortgage , Second Mortgage, Mortgages from Banks, A Lenders & B Lenders, Travel Insurance, Parents / Grandparents Super Visa Insurance, Life Insurance, Health and Medical Insurance, Critical Illness & Disability Insurance
ADDRESS224 Fergus Cres, Ottawa, ON K2J 3L7, Canada
CONTACT NUMBERPhone:- (613) 407-HOME
Cell : (647) 822-0272​​​​​​​
Email: [email protected]
WEBSITEhttps://www.wadhenservices.ca/
OPERATING HOURSMonday to Sunday: 9:00am – 9:00pm

Wadhen Mortgage & Financial Services consists of Aditya Wadhen and Jaspreet Kaur, two reputable mortgage brokers and financial advisors in Ottawa. 

If you’re looking for transparent advice on making a decision on your mortgage, they can provide you with the guidance that will best suit your needs. Since they don’t work for the banks, you can rest assured that they have your best interests at heart.

Wadhen Mortgage & Financial Services has access to financial institutions and lenders of all levels provide you with various options to choose from. They can counsel you on the pros and cons of each to make sure that you make the best decision for your financial future. 

They can also help you acquire loans and assist you in finding the right insurance for your needs. So whether you’re looking for funding for a construction project, want to buy commercial land or are ready to invest in private health insurance, this company has got it covered. 

Moreover, even though Wadhen Mortgage & Financial Services is based in Ottawa, they can provide mortgage services across Ontario. They’re even available after hours if that’s the only free time you have to consult.

Pros

  • Provides mortgage and financial advise
  • Partnered with various lenders
  • Can consult after hours
  • Available daily

Cons

  • Only provides services in Ontario
  • Small team

Customer Reviews

Always available for any questions

“Aditya has been wonderful during the process of home purchase with the mortgage. He is always available for any questions. I would highly recommend seeking his services for mortgages. Thanks!” – Sridhar Gembali

Highly recommend

“I reached out to Aditya at Wadhen Mortgage & Financial Services to close my mortgage. He did an amazing job on the mortgage rate even though the window was very short. To keep me informed of the progress, he was providing me daily updates and helping me as well to close on any outstanding documents required by lender. On the last day of closing, he did all the required follow-ups to ensure i get keys on time. I am very satisfied with the services and highly recommend to anyone looking for mortgage.” – Anuj Mittal

8. Ottawa Mortgage Services

SERVICESFirst Time Home Buyer
Pre-approval Letters
Refinancing
Self-Employed Individual
Commercial/ Investment
Debt Consolidation
ADDRESS1000 Wellington St. W Ottawa, ON K1Y 2X9
CONTACT NUMBER+1 (613) 697-8510
[email protected]
WEBSITEhttps://ottawamortgageservices.ca/
OPERATING HOURSMonday to Sunday: 8:00 AM – 4:00 PM

Everyone in this world wants to have a fundamental right to invest and have an ownership stake in their future. Some of us have been blessed by this while some of us are on the other side of the road.

Thus, if you are having difficulty in doing so, all you need is a mortgage professional who will be assisting you to manifest your dreams into reality.

That is why Ottawa Mortgage Services will be with you every step of the way. They will see to it that they’ll be thoroughly examining your financial circumstances, looking for the best mortgage product suited for you, provide answers to your questions, explain what paperwork you’ll need to qualify for your loan, negotiate with lenders on your behalf, and ensure that you’re well taken care of throughout the process.

Pros

  • Free Assessment with No Obligation
  • Provides mortgage and financial advise
  • Provides a wide range of services
  • Has calculators for your journey to buying a home
  • Available daily

Cons

Customer Reviews

“Ghummaz was simply amazing. We had purchased property before and used a broker, but the services, effort, and communication Ghummaz provided us was in a whole different league. He walked us through each stage of the process, taking the time to truly explain how everything worked, pros and cons, and strategy. He was very active and involved from beginning until after we had the keys to our new home. I will never go to any other broker. I could not recommend him highly enough.” – Glenn Burley

“Many thanks Ghummaz for making this milestone moment a smooth experience. Warm, attentive and personal approach. Would go extra miles to ensure that any tedious steps would be taken care of in a timely matter and took the time to explain all the process involved. I recommend hands down.” – Gennie Vu

9. Lionsgate Financial Group

SERVICESDebt consolidation, First time buyers, Renovation financing, Investment properties, Pre-approval, Mortgage portability, Renew or switch, New to Canada, Credit repairs, Self-employment, Vacation homes, Agricultural and farms, Business loans, Amortization calculator, Mortgage pre-qualification
ADDRESSOntario343 Preston Street, Suite 1100, Ottawa, ON, K1S 1N4

Alberta
Sun Life Plaza West Tower, 144-4 Avenue SW, Suite 1600, Calgary, Alberta, T2P 3N4

British Columbia
1500 West Georgia, Suite 1300, Vancouver, BC, V6G2Z6
CONTACT NUMBER[email protected]

Ontario
(613) 567-2125

Alberta
(613) 567-2125

British Columbia
(613) 567-2125
WEBSITEhttps://www.lionsgatefinancialgroup.ca
OPERATING HOURSMonday to Friday: Open 24 hours
Saturday: 10am – 5pm
Sunday: 12nn-4pm

Founded in 2015, Lionsgate Financial is a local brokerage company that helps clients in Ontario, Alberta, and British Columbia. They are known for their complete mortgage financing services which makes them a full-service company.

In providing financial advice, they use evidence-based solutions to their clients. We like that they do not rely on intuition in delivering their services. 

For loan mortgages, Lionsgate Financial offers options for debt consolidation, first-time buyers, renovation financing, and more. They offer a number of loan services for different circumstances and they can also help with mortgage pre-qualification.

To add to their credentials, they have an A+ rating from the Better Business Bureau and they are accredited by Mortgage Professionals Canada. They are also licensed and regulated by various institutions which means that they keep up with the standards of the industry. 

As a plus, they also have an amortization calculator integrated in their website. This would be handy to those looking for insight on comparing interest rates, taxes, insurance, and the likes.

Pros

  • Offers complete mortgage financing services
  • Has integrated amortization calculator on website
  • Applies evidence-based financial solutions
  • Open for 24 hours on weekdays
  • Caters clients from Ontario, Alberta, and British Columbia
  • Licensed, accredited, and regulated by qualified institutions

Cons

  • No price list available

Customer Reviews

Wonderful job and informs clients

Fantastic service!! Tamer and his team did a wonderful job!! Didn’t take too long and they kept me well informed throughout the whole process. Good job people. I would recommend Lionsgate Financial to anybody in need of such a critical service. Thanks again.” – Tony Nemedy

Professional, judgment-free, highly recommended

“Absolutely wonderful experience with this company. I was only looking for a small personal loan and at first I was concerned that they would not be able to assist but after speaking with Tamer all my financial worries were taken away. Very nice and professional and put me right at ease. After many of the different places I had been dealing with over the last few days Tamer was a breath of fresh air. No judgment and I felt completely at ease talking with him. Thank you again for all your help. Highly recommend this company for your financial needs” – Kim Lowry

10. Ottawa Anytime Mortgage 

SERVICESPurchase Mortgage, Mortgage Renewals, Mortgage Refinance, Home Equity Loans
ADDRESS381 Richmond Road, Ottawa, Ontario
CONTACT NUMBER+1 (613) 794-3558
[email protected]
WEBSITEhttps://www.mortgageweb.ca/en-US/JamesMercure
OPERATING HOURSContact for more information

With access to over 25 different lenders, James Mercure of Ottawa Anytime Mortgage is one of the most efficient and price-to-value balanced mortgage agent services out there.

Some potential clients might find it surprising that this high-quality service finds a way to personalize and create lasting relationships with their clients by responding to their inquiries, leads, and referrals immediately.

They do all this because they take clients’ needs seriously, which means that you’ll get your order delivered within 4 hours of contacting them or whatever time period you prefer. It’s crucial for the business to always try to cater as best it can to its client’s needs, so they make it a priority to respond within one business day whenever possible through any means viable to both parties!

Aside from their speedy service, we also appreciate how they offer free consultations at any time. They also have mortgage-related calculators available for free use on their webpage.

Overall, Ottawa Anytime Mortgage is easily one of the services to try when in need of any mortgage-related service. They’re quick, efficient, and offer a great value to their clients.

Pros

  • Always available for online consultations
  • Can get back to you within 4-hours of contacting them

Cons

  • One-man team
  • No BBB accreditation

FAQs About Mortgage Services in Ottawa


The best mortgage service in Ottawa can go beyond providing you with the best rates and actually ensuring your financial future.

Did we leave out a good mortgage service in this listicle? Send us a message so we can review it, too.

You can also check out other financial products and solutions we’ve reviewed in the past: