The Best Custom Door Contractors in Ottawa
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The Best Custom Door Contractors in Ottawa

Custom doors are essential for clients who own architecturally unique or older homes, especially if your existing door is close to retiring.

Thankfully, the best custom door contractors in Ottawa will make your customization project easier to accomplish. All you need to do is pick a type, color, and additional features, and your chosen company will take care of the rest.

Read on to know more about the Ottawa companies we picked for this project. Plus, familiarize yourself with customization costs and other important considerations.

How much do custom doors cost in Ottawa?

Custom doors can cost anywhere from $1,000 to $10,000, inclusive of materials, hardware, and installation. High-end products usually start at $1,300.

The exact cost will depend on the door type (exterior or interior), size, degree of customization, glass inserts, security, and weather protection features.

Here’s a breakdown of average costs to give you a rough idea of a typical custom door quote.

Task/ProductsEstimated Cost
Door installation$100 - $14,000
Door replacement$600 - $30,000
Entry door installation$250 - $5,500
Exterior door installation$4,000
Door frame$7 - $20 per linear foot
Door hardwareJambs: $130 - $320

Handle sets: $160 - $320

Deadbolt locks (double key): $120 - $220

Smart locks: $120 - $500

Exterior key knob: $30 - $100

Interior knobs: $10 - $50

Doorbell system: $30 - $350

Kickplates: $50 - $60

Passage latches: $30 - $60

Weather stripping: $20 - $50

Hinges: $2 - $30

Door materialsWood room door: $30 - $330

Wood interior with sidelights: $140 - $2,000

Engineered wood door: $200 - $500

Wood entry door: $380 - $2,400

Wood entry with sidelights: $500 - $3,500

Fiberglass entry door: $200 - $2,300

Fiberglass entry with sidelights: $500 - $3,900

Steel fire door: $175 - $350

Steel entry door: $100 - $2,200

Steel entry with sidelights: $680 - $2,900

Iron entry door: $1,500 - $5,000

Iron entry with sidelights: $2,600 - $9,500

Aluminum door: $100 - $2,000

Aluminum sliding door: $500 - $4,400

Aluminum door screen: $80 - $200

Aluminum glass storm door: $80 - $200

Top Custom Door Contractors in Ottawa

You need a reliable and capable company to ensure you’ll be getting a custom door worth your money and time.

That said, we have put together a list of companies that pass the following criteria to make sure you’ll only read about the best.

Range of services. Companies that offer a diverse selection of doors available for customization get more appreciation from us.
Expertise. Manufacturing and installing custom doors is no mean feat. Companies that can take on the challenge while committing minimal to no mistakes gain more points.

To better gauge a company’s expertise, we’ve evaluated them using the following sub-criteria.

Knowledge. Companies that can guide their clients to the best options and care enough to explain the process are winners in our eyes.

Efficiency. Custom doors can take some time, but it’s a different story if the company takes half a year to deliver. We love contractors that produce quality work in the shortest time possible for this project type.
Customer service. Aftersales service is where some contractors fall short. How the contractor navigates this part of the business will determine how high its customer service rating is.

We assess a contractor’s performance based on the following sub-criteria.

Responsiveness. A company whose service desk responds to repair requests, queries, and other concerns after the door installation deserves more points.

Helpfulness and friendliness. Politeness from the company’s installation crew can go a long way. For instance, it increases the contractor’s score.

1. Westend Windows and Doors

Westend Windows and Doors Homepage
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SERVICES- Window and door installation and repair

- Custom doors

WEBSITEhttps://www.westendwindowsanddoors.com/
ADDRESS56 Bongard Ave., Nepean, ON K2E 729
CONTACT DETAILS(613) 491-5121
OPERATING HOURSMonday to Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

CriteriaRating
Range of services★★★★★ (5/5)
Expertise★★★★☆ (4.5/5)
  Knowledge  ★★★★★ (5/5)
  Efficiency  ★★★★☆ (4/5)
Customer service★★★★★ (5/5)
  Responsiveness  ★★★★★ (5/5)
  Helpfulness and friendliness  ★★★★★ (5/5)

Westend Windows and Doors is a company we believe clients can trust with their money and time. We say this because of the contractor’s lifetime warranty on products, which shows how confident the team is with their work.

The company can customize your doors to fit your unique needs, and they do so with a wide selection of finishes, glass accents, and wood materials ranging from mahogany to walnut.

To thoroughly assess your needs and provide upfront estimates, Westend is willing to give a free in-home consultation. The team will also do its best to price-match other quotes in case you’ve been shopping around.

Apart from custom doors, the company has an array of products you can order for standard-sized entryways.

Westend’s office is a bit far from downtown, though. If you’re living in the city, there’s a slight possibility of the consultation and installation team coming in late to your house.

Pros

  • Available for in-home consultations at no extra charge
  • No hidden fees on final billing
  • Adjusts quotes to meet your budget
  • Accredited by the Better Business Bureau (BBB)

Cons

  • Office location can affect promptness of crew

Customer Reviews

Professional and efficient crew

“A pleasant experience. The owner Renaud is very professional and helpful. His installers were both courteous and prompt. They cleaned up when the installation was done and did a fantastic job. We are very pleased with our new larger door and highly recommend this company.!” —D Cofey, Google Reviews

Work quality deserving of repeat clients

“Westend Windows and Doors are truly the best of the best! They are industry experts and their services are impeccable. They’ve done tons of work for me and I have always received great service that was completed in a timely fashion. Being an owner of a real estate brokerage, I’ve had no qualms recommending the company to all my clients and they’ve had nothing but great service from them as well. If you’re looking for quality, professional work, and staff, with great competitive pricing, I highly recommend this company.” —Adam Mills, Google Reviews

2. Verdun Windows and Doors

Verdun Windows and Doors Homepage
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SERVICES- Window and door installation

- Custom steel doors and patio doors

WEBSITEhttps://verdunwindows.com/
ADDRESS104 Clement St., Vars, ON K0A 3H0
CONTACT DETAILS(613) 443-2694

[email protected]

OPERATING HOURSMonday to Friday: 7:30 AM - 4:30 PM
CriteriaRating
Range of services★★★★☆ (4/5)
Expertise★★★★☆ (4.5/5)
  Knowledge  ★★★★★ (5/5)
  Efficiency  ★★★★☆ (4/5)
Customer service★★★★☆ (4.5/5)
  Responsiveness  ★★★★☆ (4/5)
  Helpfulness and friendliness  ★★★★★ (5/5)

Verdun Windows and Doors is a lovely company focusing on entry steel doors and patio sliding doors. If you check the team’s gorgeous project samples, you’ll understand why we picked them.

But more than just the appearance, we love that Verdun allows its clients to have more design freedom. Homeowners can choose the door slab, glass inserts, hardware, and colors they like from the company’s broad selection, and the crew will take care of the rest.

Moreover, their steel doors are not the typical type. To ensure you’re home is protected from the elements and your door will stand for years, Verdun’s products come with ingenious features such as self-draining door sweeps, anodized sill, and waterproof foam gasket.

The best thing is that the custom doors are built for energy efficiency by being insulated and airtight, which means they can help you save on utility bills.

Know that Verdun’s custom doors can get pricier the more features you add to them. Thankfully, you can take advantage of the company’s various payment plans.

Pros

  • 25-year warranty on labor and products
  • Energy-saving door design
  • Pleasant installation team
  • Financing aid available

Cons

  • Doors can get pricey
  • High volume of clients may affect after-sales communication

Customer Reviews

Five-star sales and installation

“Love my new door! Roch was a great salesman, knowledgeable and accessible when I had questions. And Stefan did a professional installation job. I have nothing but good things to say about my experience with Verdun.” —Ana Arneson, Google Reviews

Personable crew

We recently had a new front door installed. The experience was excellent from start to finish. Jesse came to the house and helped me pick a door that looks excellent. The installer Steve was on time and did an excellent job. He even took the time to show my snoopy toddler all of his tools and answer his 2000 questions. Highly recommend Verdun to anyone looking to buy a new door—Mitchell Lowe, Google Reviews

3. Capitall Windows

Capitall Windows Homepage
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SERVICES- Window installation and condensation fix

- Custom front and patio doors

WEBSITEhttps://www.capitalwindowsottawa.com/
ADDRESS2212 Gladwin Crescent, Unit A3, Ottawa, ON K1B 5N1
CONTACT DETAILS(613) 680-0492

[email protected]

OPERATING HOURSMonday to Friday: 8:00 AM - 4:00 PM
CriteriaRating
Range of services★★★★☆ (4/5)
Expertise★★★★☆ (4.5/5)
  Knowledge  ★★★★★ (5/5)
  Efficiency  ★★★★☆ (4/5)
Customer service★★★☆☆ (3.75/5)
  Responsiveness  ★★★☆☆ (3.5/5)
  Helpfulness and friendliness  ★★★★☆ (4/5)

Despite its name, Capitall Windows’ custom doors are not an afterthought service. The company is partnered with known manufacturers, allowing it to offer a wide range of doors, from front to storm types.

That said, many of the doors from the selection are made of PVC plastic and vinyl. If you want heavier materials such as wood and steel, you’ll need to inquire if they supply them or visit their showroom to check.

We love that the company allows free home consultation and quote requests. The estimate includes all the details you need, from the materials to labor costs.

Capitall Windows understands that custom doors can be expensive, so they have financing support available for you.

However, know that the company is not immune to missing estimates and after-sales calls. If you’re unlucky, its service desk might not get back to you until after a few weeks or months.

Thankfully, the company has a skillful installation team, making up for the shortcomings of the customer service side.

Pros

  • Multiple manufacturer partners broaden door selection
  • Allows affordable monthly rates with its payment plans
  • Usually on-time delivery and installation
  • Provides detailed estimates

Cons

  • Possible delay on responses
  • Door materials might be limited

Customer Reviews

Smooth process

Quickly responded to my original request for an on-site quote to replace my existing storm door. Walked me through the door models and handles available. Advised that delivery was 8 weeks. Installation occurred almost exactly 8 weeks later. Everyone that I dealt with was very knowledgeable and professional. Very happy with the new door.—Jeff Marier, Google Reviews

HIgh-quality work down to the details

“Capitall Windows did a great job installing the new exterior door in our 153-year-old home. They were very attentive to detail and thorough. We will definitely use them again when we start to replace some of these old windows!” —S Dubs, Google Reviews

4. Big City Windows and Doors

Big City Windows and Doors Homepage
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SERVICES- Window replacements

- Custom entry doors

- Porch enclosures

- Caulking

WEBSITEhttps://www.bigcitywindows.com/
ADDRESS2615 Lancaster Rd. #18-19, Ottawa, ON K1B 5N2
CONTACT DETAILS(613) 909-3448

[email protected]

OPERATING HOURSMonday to Friday: 9:00 AM - 5:00 PM
CriteriaRating
Range of services★★★★☆ (4/5)
Expertise★★★★☆ (4.5/5)
  Knowledge  ★★★★★ (5/5)
  Efficiency  ★★★★☆ (4/5)
Customer service★★★☆☆ (3.75/5)
  Responsiveness  ★★★☆☆ (3.5/5)
  Helpfulness and friendliness  ★★★★☆ (4/5)

Whether you want a custom entry, patio, or garage door, Big City Windows and Doors has the product for you. Moreover, the doors are locally made to protect your home from unique climatic conditions.

Big City says you can customize the size of your door and add accessories like transoms and sidelights. It’s a plus for us, as these elements complete your door’s aesthetics.

However, the door colors are limited to the company’s selection. That means you will have to settle for available shades or look for a supplier with a broader catalog.

If you’re not that particular about the color, take comfort in the fact that the products you’ll order from Big City are energy-efficient and covered by a lifetime warranty.

The company also offers terms that can help lighten your obligations if you are to pay by installment. This setup will be a real help, especially if your monthly budget leaves little room for home project expenses.

Pros

  • Repeat Home Stars “Best Of” awardee
  • Financing support available
  • Doors available in various materials, from wood to fiberglass
  • BBB-accredited

Cons

  • Slightly fewer door color selection
  • Possible delayed responses on repair requests

Customer Reviews

Installs gorgeous doors

“Love how the new windows and doors look! Just got the fiberglass door out front which looks fantastic and the bedroom windows and especially the architectural windows in the attic stand out across the whole street. Love the new aesthetic! For increasing your home’s resale value, BigCity Windows and Doors has you covered” —Bryan Hukle, Google Reviews

Approved by first-time clients

“Colin always knows exactly what to say. We were newbies when it came to home renovation, so we didn’t know what we were doing. Thankfully, Colin was there to show us around and help us get the best possible windows and doors. We helped us go through the catalog and pick out the best casement, architectural and awning windows for our home as well as a fancy sliding patio door that 1 year on, still doesn’t creak! Hallelujah! The lifetime transferable warranty is great if you ever have a problem in the future and the prices are pretty good. 5 stars!” —Ben, Google Reviews

5. Merivale Windows and Doors

Merivale Windows and Doors Homepage
TestInfo
SERVICES- Vinyl window installations

- Entry, patio, and garage door installation

- Porch enclosures

- Caulking

WEBSITEhttps://merivalewindows.com/
ADDRESS2615 Lancaster Rd. #18-19, Ottawa, ON K1B 5N2
CONTACT DETAILS(613) 801-8384

[email protected]

OPERATING HOURSMonday to Friday: 8:00 AM - 4:00 PM
CriteriaRating
Range of services★★★★★ (5/5)
Expertise★★★★☆ (4.5/5)
  Knowledge  ★★★★★ (5/5)
  Efficiency  ★★★★☆ (4/5)
Customer service★★★★☆ (4.5/5)
  Responsiveness  ★★★★☆ (4/5)
  Helpfulness and friendliness  ★★★★★ (5/5)

We love it when a custom door company makes it easier for clients to decide whether to hire them or not. Merivale Windows and Doors does this by making color, finishes, and door type options available on its site.

The company assures its clients that there’s a product that suits their homes no matter the size of their doorways. Moreover, the products are specially designed to protect your interiors from the elements while also looking attractive.

Aside from allowing you to save on energy bills, Merivale will make paying for your custom door almost pain-free. You can avail yourself of their flexible financing plans, not to mention that the company’s pricing is reasonable.

We find the company website lacking in its warranty information, though. You’ll only know the complete details when you decide to purchase from them, which can be a bit offputting for some customers.

Pros

  • Helpful information on door types available online
  • Financing support available
  • 25 years of experience under its belt
  • Competitive and reasonable prices

Cons

  • Incomplete warranty information on its website
  • Might be difficult to contact at times

Customer Reviews

Hands-on project manager

“Big thanks to Merivale windows and doors for the project. We just got all our windows and doors replaced in our 40-year-old home and it has never looked better. The project manager was always there to measure, explain and let us know the progress of the project. We got our windows and doors installed 2 months later after a few production delays, but the wait was definitely worth it. The home feels brand new both from the inside and outside again!” —Isabella, Google Reviews

Streamlined installation process

“I LOVE my new patio door replacement. The installation crew and our service rep, Igor, were great. Love the new look and quality craftsmanship and I would always get regular updates on the door’s manufacturing and then delivery which was then installed in only 2 hours.” —Jimmy Collins, Google Reviews

FAQs about Custom Doors in Ottawa


A custom door adds personality to every home, but only if you’ve worked with contractors that can guide you to the best design decision. We hope our list can help you determine who to hire for your project.

If you’re still on the fence about replacing your doors, you can try contacting one of the best door repair companies in Ottawa. They can help save your malfunctioning door or advise you to get a new one.