Best Property Management Firms
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The Top 9 Property Management Firms in Ottawa

Managing a property in Ottawa doesn’t have to be a nerve-wracking experience for landlords and property owners. In fact, it could be the total opposite.

Instead of attempting to do everything yourself, why not look for a property manager? An efficient one can help you handle the paperwork, tenant vetting, rent collection, building maintenance, emergency handling, and other issues.

Whether you’re a native or new to the capital, the first step to getting the best property management in Ottawa is to know what to look for. To help further, we’ll first discuss the cost, expectations, and other important aspects of managing a property.

How Much Does Property Management in Ottawa Cost?

Property managers can charge their clients in a couple of different ways. The usual ones involve either a flat rate or a percentage of the agreed-on monthly rental fees.

Of course, the amount depends on the kind of property you have. Its location is another important thing to factor in.

The features included or taken away from the basic offering affect the final price tag, too. This means that the size, number of rooms, utilities, community amenities, and other specifications could significantly subtract or add to the expense.

For instance, an Ottawa residential property with a single bedroom and bathroom can cost somewhere between $1000 to over $2500. The fewer utilities thrown in (like the absence of air-conditioning or heat) means the smaller the expected rental will be.

On the other hand, the more luxurious residences within the vicinity of parks, boutiques, public transport, and restaurants will fetch a higher income. An example is a newer condo unit with hardwood floors located in a posh, urbanized area.

A residential property owner could pay around 6% to 12% of their rental fees to a property management firm in Ottawa. Those who own commercial properties are typically charged lower because there’s lesser maintenance and work involved.

Assuming that you don’t agree on a fixed flat rate, you’ll need to consider the different costs. Here’s a table breaking down some typical property management service fees to expect:

SERVICEESTIMATED COST
Maintenance feeAgreed-on flat rate upfront, or as needed for repairs, cleaning, renovation
Vacant unit feeAround $50 a month if only cleaning is involved for vacant units
Eviction feeAround $500 or depending on legal fees involved
Leasing fee50% to a full month’s rent for new tenants
Reservation feeAgreed-on flat rate, or as needed for security repairs (locks, doorknobs, etc.)
Management fee (monthly)6-12% of monthly rent or a flat rate upfront
Miscellaneous fees (mortgage, utility bills, taxes, HOA fees, etc.)1-1.5% of tax and bill sums handled by a property manager to avoid late penalties

Take note that not all property management companies in Ottawa have strictly fixed rates. Some of them will encourage negotiation depending on specific variables like the number of properties, location, etc.

The Best Property Management Companies in Ottawa

To learn about the range of services and consumer feedback, we’ve researched five of the highest-rated property management firms in Ottawa. Read on to see if any of them is a good fit for your needs.

1. Agos Inc.

SERVICESProperty Management, Architectural Development
ADDRESS221 Gladstone Ave, Ottawa, ON K2P 0Y4, Canada
CONTACT NUMBER613.898.9891
WEBSITEhttps://agosinc.com
OPERATING HOURSMonday to Friday – 8:00 AM – 6:00 PM

Agos Inc. offers a full spectrum of property management services, including tenant screening, bi-annual property inspections, rent roll collection, financial reporting, suggestions for capital improvements, and more. The company’s commitment to maximizing owners’ returns while minimizing stress positions it as a reliable partner for property owners in Ottawa.

Furthermore, Agos Inc.’s maintenance team conducts bi-annual inspections, addressing issues promptly to prevent larger problems and ensure a safe living environment. The repair services, designed for both single and multifamily residential properties, prioritize rapid response times, minimizing disruptions for tenants and enhancing overall property value.

With a family legacy in real estate investing and management spanning over 40 years, Agos Inc. brings a wealth of experience and a deep understanding of the Ottawa real estate market. The family’s commitment to providing top-quality service and aligning with clients’ values distinguishes Agos Inc. from traditional property management firms.

While Agos Inc. provides detailed information on maintenance technicians’ hourly rates, there is limited transparency regarding potential additional costs for materials or specific maintenance projects. A more comprehensive breakdown of maintenance costs could offer clients clearer insights into budgetary considerations.

Overall, Agos Inc. emerges as a distinctive and promising property management company in Ottawa, combining a rich family legacy with a modern and innovative approach. The founders’ diverse skill set, coupled with a comprehensive range of services, positions Agos Inc. as a reliable partner for property owners seeking stress-free management and optimal returns. 

Pros

  • Diverse Skill Set of Owners
  • Comprehensive Property Management Services
  • Holistic Maintenance and Repair Services

Cons

  • Closed on Weekends

Customer Reviews

Here are some reviews from their clients:

“We just started with Agos property management a few months ago. They are managing our 50 unit multi family property. We had some previous contracts still in place that we manage i.e. snow removal, but they are taking care of the rest. So far they have been great to deal with. With good attention to detail, extremely quick in regards to maintenance and service requests, and overall our tenants are happy too. Glad we went with them.”

“Great property management and maintenance. Fantastic customer service and very professional, had no issues! Thanks, guys!”

2. Peartree Property Management

Screenshot
SERVICESTenants Portal
 Pay Rent
 Repair Request
 Rental Search
 Application Process
 Move-in/Move-out Checklist
ADDRESS379 Churchill Ave – Ottawa, ON K1Z 5C4
CONTACT NUMBER(613)686-7575
Realtor Referral Program
WEBSITEhttps://peartreegroup.ca/
OPERATING HOURSMonday to Friday – 8:00 AM – 6:00 PM

At Peartree Property Management, we were highly impressed by the quality of their services. From tenant screening to property maintenance, every aspect of their management approach reflects professionalism and attention to detail. Their commitment to maintaining high standards ensures that properties under their care are well-maintained and profitable for owners.

Transitioning to customer service, we found Peartree’s staff to be incredibly responsive and attentive. Whether addressing maintenance requests or providing updates on property performance, their team was always available to assist us promptly and effectively. This level of responsiveness instilled confidence in our partnership with Peartree Property Management.

Moreover, Peartree offers affordable costs without compromising on service quality. Their transparent pricing structure and competitive rates make property management accessible to a wide range of property owners. This affordability ensures that property owners can maximize their returns without sacrificing on the level of service they receive.

When it comes to managing properties, Peartree excels in providing comprehensive solutions tailored to the unique needs of each property. Their proactive approach to property management helps to mitigate issues before they escalate, ultimately saving time and money for property owners. With Peartree Property Management, owners can trust that their properties are in capable hands, allowing them to focus on other aspects of their investment portfolio.

In summary, Peartree Property Management stands out as a premier choice for property owners seeking quality management services. With their commitment to service excellence, responsive staff, and affordable costs, they offer a reliable solution for maximizing the value of investment properties. Whether managing residential or commercial properties, Peartree Property Management delivers results that exceed expectations.

Pros

  • Affordable pricing
  • Proactive marketing approach
  • Cloud-based portal for 24/7 access on computers or mobile devices
  • Wide service area (we service in Quebec, greater Ottawa and Kemptville)
  • Free rental analysis
  • Work with non-resident clients
  • Careful property assessment for renovations

Cons

  • Limited spots available due to popularity

Customer Reviews

“Im impressed with the properties and the office staff which are very friendly and professional.” — Katie Fanon

“They are reasonable with rentals.” — Mary Hernandez

3. Sleepwell Property Management, Ottawa

Sleepwell Property Management, Ottawa
SERVICESMulti-faceted marketing strategies, interviews and screenings of potential tenants, property showings, lease signings, renewals, moving procedures, online rent payments, monthly and annual reports, bill payments, 24/7 property maintenance, emergency services, and inspections
ADDRESS423 Bronson Ave. Ottawa, ON K1R 6J5
CONTACT NUMBER1-613-521-2000 Toll Free + 1-877-521-2004
WEBSITEhttps://sleepwellmanagement.com
OPERATING HOURSMonday to Friday – 8:30 a.m. – 4:30 p.m.

Established in 2005, Sleepwell Property Management has streamlined its user experience for 24/7 access and convenience. This makes it handy for landlords/property owners and tenants alike.

Sleepwell emphasizes a stress-free experience for all its clients. The company has a proactive recruitment and marketing system with a focus on catching the attention of apartment-hunting tenants.

Through the years, Sleepwell Property Management has maximised clients’ rental income by thoroughly researching the rental schemes of competitors in the neighborhood. To further increase the rental value, renovations and improvements are made after thorough property assessment.

The bold step towards modernization makes the company’s communication process smooth and hassle-free. Apart from cloud-based software, GPS tracking and mobile-enabled systems raise the Sleepwell client experience to state-of-the-art.

Pros

  • Cloud-based portal for 24/7 access on computers or mobile devices
  • Proactive marketing approach
  • Careful property assessment for renovations and improvements
  • Virtual tours for COVID-19 compliance

Cons

  • Closed on Saturdays and Sundays
  • Shorter office hours

Customer Reviews

Interested in client feedback? Here are some customer reviews on their Sleepwell Property Management experience:

“I was looking for a new apartment in a short time frame, and Sleepwell was excellent! The rental agent I worked with was very responsive and flexible. He went out of his way to ensure everything was clear and easy to understand, and offered to show me similar properties in the area of my first choice that didn’t work out. Since moving in, I’ve had a few minor maintenance issues that have been addressed quickly and thoroughly. The maintenance team has been friendly, efficient, and taken excellent Covid-19 precautions. Overall, I would highly recommend working with Sleepwell Property Management if you are looking for an apartment!” -Emily Housteon

“I just moved back to Ottawa for my new job and had the best experience with Sleepwell. They were informative, patient, and found me the perfect home.” – Emilia Perrin

4. Fahel & Co Property Management, Ottawa

Fahel & Co Property Management, Ottawa
SERVICES24/7 maintenance service and call center, insurance and invoice payments, property tax accounting, automatic deposit and rent collection, tenant inquiries, admin support, monthly and annual tax report compliance, property and fire inspection, rent review, legal representation, cloud-based software
ADDRESS2450 Lancaster Rd. Unit 15 Ottawa, ON, K1B 5N3
CONTACT NUMBER+1 (613) 366-0769
WEBSITEhttps://www.fahelandco.com
OPERATING HOURS24/7 via phone or email

Fahel & Co boasts of over 300 current landlord-clients. Considering that the business was only established in 2017, the client count is impressive.

The company’s management fee covers account management and tenant handling, rent collection, and reports. The rent collection method involves automatic withdrawal from the tenant’s account via a pre-authorized debit system. 

Taking pride in its modern approach to rental listings, all the homes in their residential listings feature a 3-D virtual tour. The site’s listings page helps narrow down the search for each client with filters on preferred location, move-in date, number of bedrooms and bathrooms, price range, etc.

Fahel & Co does have an in-house maintenance team. However, in its FAQ, the company admits to outsourcing some of its plumbing and electrical work to “great contractors”, so the service quality might not be as consistent.

Pros

  • 24/7 customer and maintenance service
  • Cloud-based client portal
  • Offers legal services
  • All-inclusive monthly management fee
  • All listings have a 3-D virtual tour

Cons

  • Subcontracted maintenance work for plumbing, electricity, etc.

Customer Reviews

Want to hear what actual clients have to say about Fahel & Co? Read on:

“They rented my house in under 6 days… They were recommended by a friend. Thank you, guys! Most fun I have had dealing with a real estate firm.” – Gladys Collins

“As a tenant renting from this company, it’s really comforting knowing I can come across an issue, contact them and have it fixed within 24 hours. I’ve rented with other big companies and this concept was nonexistent. Thankful to be in great hands. I really appreciate Justin for always being positive and reassuring whenever something goes wrong!” – James Blake

5. Ottawa Property Managers

Ottawa Property Managers
SERVICESFree and paid website property marketing, tenant credit check, income verification, and other screenings, application scoring system, first and last month rent collection, lease and move-in inspections, 360-degree camera inspection, tenant management, books and records maintenance, monthly financial statements, repairs coordination, eviction processing, and coordination
ADDRESS4338 Innes Rd #49, Ottawa, Ontario K4A 3W3
CONTACT NUMBER613-319-2447
WEBSITEhttps://www.ottawapropertymanagers.com  
OPERATING HOURS8 a.m – 5 p.m. 24/7 online portal access and chat support

Property Management Ottawa features a free analysis report on their website. Key elements like property amenities, condition, location, and other aspects are closely inspected to determine how much a landlord can charge for rent.

The company’s management fees depend on the kind of property involved. When it comes to tenant placement, though, there is a one-month rent charge once the tenant has moved in.

The monthly tenant management fees amount to 6-8% only after the property is tenanted. This is a reasonable rate, given that other property management firms charge upwards of 10% a month.

Over the past three years, Property Management Ottawa has reaped several notable awards. These include the 2019 Top 3 Property Management Companies in Ottawa and the Three Best Rated Excellence Awards for both 2020 and 2021.

Pros

  • Multi-awarded property management firm
  • Wide service area
  • A+ BBB rating
  • Free rental analysis
  • Discounts on multi-unit properties

Cons

  • The website could be more user-friendly
  • Shorter office hours

Customer Reviews

Beyond its awards, what do Ottawa Property Managers’ clients have to say about them?

“As a former diplomat who was an absentee landlord for many years the situation is now reversed and I am now a renter of a rather complex house managed by Ottawa Property Managers . I wish I had experienced such service as they routinely provide. The support provided to my landlord is quite exceptional. For example, instead of calling in a plumber, somewhat complex repairs are carried out with no labor cost to the property owner. As a tenant, I am treated with respect at all times with any issues being attended to quickly and to my complete satisfaction. Truly exceptional.” – Maurice Hladik

“This is the third property management firm I have used in Ottawa and the best so far. Competent, professional, and thorough.” – Oscar Jacobs

6. Rent in Ottawa

Rent in Ottawa
SERVICESResidential and commercial property management including application processing and screening of prospective tenants, implementation of regulations, full maintenance staff provision, discounted advertising, lease and rental agreement enforcement, 24/7 emergency availability
ADDRESS40 Colonnade Rd North Ottawa, ON K2E7J6
CONTACT NUMBER613-612-7368
WEBSITEhttps://www.rentinottawa.com/  
OPERATING HOURSAvailable 24 hours

Rent in Ottawa Property Management strives to stay true to its mission. The company simply wants to provide convenience for all its clients – from property owners, landlords, to tenants.

Prior to being tenanted, a property is thoroughly inspected to determine the kind of maintenance and repairs it needs. A pre-agreed amount covers repair requests – anything assessed above that will require your authorization.

Rent in Ottawa breaks down the property management fees with a month’s worth of rent for finding new tenants, and an 8% monthly management fee afterward. There are special pricing schemes for multi-family units.

The company offers a Rent Guarantee program, which gives both property owners and tenants peace of mind. It assures landlords up to 11 months of rent payments without worrying about eviction-associated costs and finding new tenants.

The firm places special emphasis on positive landlord-tenant relationships. This is a breath of fresh air in an industry that often treats tenants and property owners as mere cash cows.

Pros

  • Comprehensive property maintenance system
  • Fees and pricing are indicated upfront
  • A+ BBB rating
  • Rent Guarantee program gives clients peace of mind

Cons

  • Website layout could be better
  • $75/visit on additional inspections

Customer Reviews

If you’re curious about what customers have to say about this company, read on:

“RentinOttawa has managed my properties for over 5 years. I have had excellent service during that time and I can’t begin to express how much their service has reduced the stress of being a landlord. They respond promptly to my tenants and are always available if I need to speak to them or get advice. Over the years the team has become more like friends than business associates. I would highly recommend RentinOttawa as a property management company.” – Suzanne D

“As renters, we appreciate greatly that management responds quickly on maintenance issues, at all hours of the day and night. They have solved a couple of long-standing issues. We recommend them to you.” – Hugh P

7. Filament Realty Management

Filament Realty Management
SERVICESProperty Management
Leasing
Case Studies
Construction Management
ADDRESS2285 St Laurent Blvd | Unit D19
Ottawa, ON (K1G 4Z7)
CONTACT NUMBER613-702-5001
[email protected]
WEBSITEhttps://www.filamentmanagement.ca/
OPERATING HOURSMonday – Saturday: 9am–6pm

Filament Realty Management guarantees profitable investments through their advices and management. As one of the leading comapnies in the industry, their expertise and experience is one to consider if you’re looking for maximum return on the finances.

Their team of professionals is devoted to providing only the best services available, and are trained to bring new ideas and outlooks to the table.

Unlike other companies, Filament Realty Management employs a hands-on approach for their services. Working closely with their clients ensures that you will be given investment advice and assistance that you can actually apply.

Through their assistance, rest assured that you won’t be stressing over your leasings any time soon. If you want to experience the award-winning services of Filament Realty Management, consultations are available to be booked through the website or through call.

Pros

  • Unmatched management and leasing
  • Expert team of professionals
  • Comprehensive system of services

Cons

  • Website could provide more details

Customer Reviews

Below are some of the reviews for Filament Realty Management to check out:

“Absolutely wonderful company to deal with! They are very quick to reply, proactive and available when needed! Would highly recommend these folks if you are looking for an effortless experience! Thank you Gershon, Gabrielle and your entire team!!”

“We interacted with two Filament Management employees when renting a town house in Orléans. Aaron was timely, knowledgeable, courteous, and professional. He followed up with us to make sure all the issues were done correctly and on time. Gabriella helped us with the water and hydro connection issues. She was helpful, friendly, and professional. Overall, a very competent group.”

8. Dore Property Management

Screenshot
SERVICESProperty Management, Architectural Development
ADDRESSOttawa, ON, Canada
CONTACT NUMBERContact them here
WEBSITEhttps://www.dorerentals.com/
OPERATING HOURSMonday to Friday – 8:00 AM – 6:00 PM

In our experience with Dore Property Management, we were thoroughly impressed by the quality of their services. Their team demonstrated exceptional attention to detail in managing our property, ensuring that all maintenance issues were promptly addressed and resolved to our satisfaction. From tenant screening to rent collection, their comprehensive approach to property management exceeded our expectations.

Transitioning to efficiency, Dore Property Management proved to be highly efficient in their operations. Communication was clear and timely, and they demonstrated a proactive approach to addressing any concerns or inquiries. Their streamlined processes helped to minimize downtime and maximize the profitability of our investment property.

Moreover, Dore Property Management offers competitive rates without compromising on quality. Their transparent pricing structure provided clarity and peace of mind, allowing us to budget effectively for property management expenses. We found their services to be affordable and well worth the investment, given the peace of mind they provided.

Additionally, Dore Property Management boasts modern facilities and technology to support their operations. Their online portal made it easy for us to access important documents and track the performance of our property in real-time. We appreciated their commitment to leveraging technology for the benefit of their clients.

In summary, our experience with Dore Property Management has been overwhelmingly positive. From the quality of services and efficiency to affordability and facilities, they have proven to be a reliable and trustworthy partner in property management. We highly recommend Dore Property Management to anyone in need of professional property management services.

Pros

  • Unmatched management and leasing
  • Expert team of professionals
  • Comprehensive system of services

Cons

  • No promos at the present

9. Harrison Property Management

Harrison Property Management
SERVICESRental Management, Airbnb Hosting, Residential Cleaning
CONTACT NUMBERPhone: 613-899-9152
Email: [email protected]
WEBSITEhttps://www.liverentals.ca/

Harrison Property Management specializes in helping clients rent out their investment properties. This local, family-owned and operated company are qualified rental agents that have one simple goal  – to find the right person for the right property.  

As your rental property agent, they can manage all aspects of monthly income and facilitate overseeing guests. They can also furnish, photograph, and manage the necessary renovations and materials needed to prepare a unit for tenancy. 

Harrison Property Mangement’s modern approach gives clients a hands-off approach toward earning income through their investments. So whether you’re looking for a short term residential rental or a long term commercial lease, they’ve got it covered. 

Their main specialty is short term AirBnB rentals, providing full service management to clients from staging all the way to cleanup. So if you’re looking for someone to manage your property or are looking for a property to rent, Harrison Property Management is an option worth considering.

Pros

  • Specializes in short-term AirBnB rentals
  • Full service rental property manager
  • Provides residential cleaning services

Cons

  • Doesn’t have a physical address
  • No operating hours

FAQs About Property Management in Ottawa