The 5 Best Paralegal Services in Ottawa
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The 5 Best Paralegal Services in Ottawa

Paralegals perform tasks that are usually done by lawyers. However, most of them have not graduated with a law degree or have not passed the bar yet.

But this doesn’t mean that they don’t provide quality legal services. Since they don’t carry the same workload as lawyers, they’re more reachable and swift in taking action.

If you are looking for paralegal services in Ottawa, then you’re at the right place. In this list, we will review the best of them.

We will take a deep dive and review each one based on experience, credentials, and more.

How much do paralegal services cost in Ottawa?

Just like lawyers, paralegals charge by the hour. On average, their services cost between $19 and $49 per hour.

The factors that affect their rates are the years in practice and the firm to which the paralegal belongs.

Best Paralegal Services in Ottawa

Experience – When it comes to legal matters, it’s always better to go for someone who has years of practice.
Credentials – Academic backgrounds, certifications, and other recognitions are good indicators of how reputable a paralegal is.
Accessibility – Since legal matters are stressful, it would be great to have a paralegal that is reachable.
Customer Service – There will be a back and forth of communication when handling legal concerns; friendly and patient paralegals will help you.

1. AJ Murray Legal Services

AJ Murray Legal Service Homepage
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PRODUCTS OR SERVICESParalegal Services
WEBSITEhttps://ajmurraylaw.ca/index.html
ADDRESS116 Albert St Suite 300, Ottawa, ON K1P 5G3, Canada
CONTACT DETAILS888-217-6707
OPERATING HOURSMonday to Friday: 8:30 AM–4:30 PM
CriteriaRating
Experience ★★★★★ (5/5)
Credentials ★★★★★ (5/5)
Accessibility ★★★★☆ (4/5)
Customer Service★★★★★ (5/5)

Amri Murray owns AJ Murray Legal Services. She is a licensed paralegal by the Law Society of Ontario.

On top of this, she holds a Bachelor’s Degree in Law with Honors from the University of London. She was also the top student in her paralegal graduating class with an award of merit.

This firm is great for those who are looking for someone who has both a notable academic background and experience in the practice of law.

There’s a wide range of specializations that they can help you with. This includes human rights, employment and labor relations, and more.

They are known to empathize and guide their clients through legal issues with professionalism. To do this, they will keep close attention to your concern and be patient in explaining the steps that you have to take.

Aside from this, they are also polite and compassionate. They will make you feel like they have your best interest at heart.

To get a full quote for their services, you have to make an appointment reservation first. You may do so via phone call or through their website.

Pros

  • Licensed paralegal by the Law Society of Ontario
  • Holds a Bachelor’s Degree in Law with Honors from the University of London
  • Offers a wide range of specializations
  • Polite and compassionate

Cons

  • An appointment is required for consultation
  • No available information on rates

Customer Reviews

“Amri exceeded my expectations while assisting and guiding me through a recent merits hearing. Amri goes above and beyond for her clients showing that she’s in it for her passion to help others and not for the money. Her professionalism, compassion and superb expertise in the law field must be recognized. I highly recommend Amri to anyone in need of legal services and I will continue to use Amri for any of my future legal matters as well.” – Crystal

“Amri is both polite and knowledgeable. Amri comes in with a lot of experience and was able to guide me throughout my case. She was able to help me with my very stressful situation and tackle everything in a very professional manner. I highly recommend Amri and AJ Murray Legal Services.” – Andy Xiong

2. Alzameli Legal Services

Alzameli Legal Services Homepage
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PRODUCTS OR SERVICESNotarizations and Commissions

Human Rights

Landlord-Tenant

Immigration

Small Claims

WEBSITEhttps://alzamelilegalservices.com/
ADDRESS1376 Bank St Suite 310, Ottawa, ON K1H 7Y3, Canada
CONTACT DETAILS613-680-4656
OPERATING HOURSMonday to Friday: 9:00 AM–5:00 PM
CriteriaRating
Experience ★★★★★ (5/5)
Credentials ★★★★☆ (4/5)
Accessibility ★★★★★ (5/5)
Customer Service★★★★★ (5/5)

Alzameli Legal Services is an established paralegal firm. They aim to represent the public in matters related to landlord and tenant relations, immigration, small claims court, and human rights.

For those who want to find accessible paralegals, then this is a good option for you. One of their goals is to provide quality legal services to be an accessible bridge between the law and the public.

There is a direct contact number and email address on their website so you reach out to each of their team members.

Speaking of team members, their website also has complete information when it comes to their credentials and specializations. Each of them is well-educated and well-practiced in many areas of law.

When it comes to customer service, they are quick to respond, professional, and knowledgeable. 

Another good thing about them is that they offer legal services in various languages. This includes English, Persian, and Arabic.

Unfortunately, they offer different rates based on the frequency of the time clients hire the firm and referrals by other clients. Returning clients and those who are referred usually get more affordable rates.

Therefore, you will only get a full quote after consultation.

Pros

  • Established and accessible paralegal firm
  • Direct contact with each of the members
  • Team members are well-educated and well-practiced in many areas of law
  • Quick to respond, professional, and knowledgeable customer service
  • Offers legal services in various languages

Cons

  • Offers different rates
  • A full quote will only be available after consultation

Customer Reviews

“I recently used the services of Alzameli Legal Services as landlord. Ahmad is professional, knowledgeable and a great communicator and negotiator. His written communications are factual with the end in mind of reaching an agreement or settlement. He takes the emotions out of the negotiations and communicates as a true professional, while sticking to the guidelines of his profession. Also, Ahmad and assistant, Moe, respond quickly to queries. I highly recommend Alzameli Legal Services.” – Elaine Kenney

“I received excellent legal representation from Alzameli Legal Services with regards to ending a tenancy. Ahmad helped me every step of the way and was very patient and professional in dealing with the tenant. In the end, we were able to obtain an eviction order from the LTB without a hearing. This would definitely not have been possible without Ahmad’s expertise in these matters. This was my first time using a legal firm and I would definitely recommend them for anyone looking for legal representation!” – Kevin Alexander

3. Grace George Paralegal Services

Grace George Paralegal Services Homepage
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PRODUCTS OR SERVICESSmall Claims Court

Provincial Offenses/Highway Traffic Offenses

Statutory Accident Benefits

Landlord and Tenant Board

Animal Control Tribunal

Human Rights Tribunal Ontario

Notary Public

WEBSITEhttp://ggparalegalservices.com/
ADDRESS346 Somerset St W, Ottawa, ON K2P 0J9, Canada
CONTACT DETAILS[email protected]
OPERATING HOURSMonday to Friday: 9:00 AM–5:00 PM
CriteriaRating
Experience ★★★★★ (5/5)
Credentials ★★★★★ (5/5)
Accessibility ★★★★☆ (4/5)
Customer Service★★★★★ (5/5)

Grace George is a licensed paralegal, a Commissioner of Oath, and a notary public. She’s a regulated professional by the Law Society of Ontario.

This is a good option for those who are looking for a professional who will abide by the policies and rules of conduct of the governing body of paralegals. 

Aside from this, Grace George has also been practicing since 2016. But before that, she has been working under the direct supervision of lawyers from 2007 to 2014.

So, if you are the type who is more comfortable with a paralegal with years of experience, this is good news for you.

This long practice of the law has allowed them to be both compassionate and professional while helping their clients. This is proven by how fast and stress-free they resolve legal cases that they are tasked to handle.

Unfortunately, there’s no readily available information about their rates. But you can set an appointment for a consultation where you will be provided with their fees.

Pros

  • A licensed paralegal, a Commissioner of Oath, and a notary public
  • A regulated professional by the Law Society of Ontario
  • Practicing as a paralegal since 2016
  • Was working under the direct supervision of lawyers from 2007 to 2014
  • Compassionate and professional

Cons

  • An appointment for a consultation is required
  • No readily available information on rates

Customer Reviews

“Grace helped me get out of my lease in record speed, the entire ordeal was over within 24 hours of contacting Grace. She did an amazing job of guiding me through the legal process and coming up with our plan of action. I cannot recommend her enough and will definitely be using her services in the future.” – Fathia A

“I contacted Grace today because I had wasted two weeks waiting for a lawyer to respond to my enquiry and was hoping that she could help me at short notice. Grace answered her phone immediately and, after analyzing the document I had sent, provided the response I needed within ten minutes. She is kind, efficient and a great communicator. Above all, she has integrity. I cannot recommend Grace highly enough.” – Sara E.

4. Access to Justice Paralegal Services

Access to Justice Paralegal Services Homepage
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PRODUCTS OR SERVICESMediation Services

Landlord-Tenant

Traffic and Bylaw Offences

Small Claims

Employment Matters

Debt Collection

WEBSITEhttps://www.accesstojusticeottawa.ca/
ADDRESS1730 St. Laurent Blvd Suite # 800, Ottawa, ON K1G 3Y7, Canada
CONTACT DETAILS613-425-0137
OPERATING HOURSMonday to Friday: 9:00 AM–5:00 PM
CriteriaRating
Experience ★★★★★ (5/5)
Credentials ★★★★☆ (4/5)
Accessibility ★★★★★ (5/5)
Customer Service★★★★★ (5/5)

Access to Justice Paralegal Services has the vision to empower, educate, and support its clients. They do so by providing affordable and accessible legal services.

If you are the type who prefers a firm that has a heart for their clients, you may want to try them. 

Aside from this, they also offer 30-minutes of free consultation to get a good grasp of your situation. This is also great for those who are on a tight budget.

They have a wide range of specializations. They are good within both mediation services as well as debt collection on a contingency basis.

Contingency basis payment means that you will only pay a percentage of the settlement once there is a ruling in your favor. This means that you don’t have to pay an hourly rate to them.

When it comes to customer service, they are quick and very knowledgeable. They can even prepare all the documents that you need within 24 hours if possible.

As for their complete rates and contingency payment terms, you will get the full information after the free consultation.

Pros

  • Has a vision to empower, educate, and support their clients
  • Offers 30-minutes of free consultation
  • Offers a wide range of specializations
  • Offers contingency payments
  • Quick and very knowledgeable customer service

Cons

  • No readily available information about their rates

Customer Reviews

“We had the pleasure to work with Lori Sheppard. She asked multiple questions and had all documents prepared and served in the matter of 24hrs. We were still with a very difficult situation and she was able to put our mind at ease when she steered us in the right direction. This truly doesn’t seem like a job to her but just well natured attempt to helping people get through tough times. Thank you so much” – Joanne Strazzeri

“Lori was a godsend! Kind, professional, prompt and efficient. She was able to get me the results I needed and was entitled to more quickly than I could have imagined. I highly recommend her services and will gladly share her contact information to anyone in need! So glad to have found her!” – Pam Burton

5. Jones Paralegal

Jones Paralegal Homepage
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PRODUCTS OR SERVICESLandlord and Tenant Disputes

Human Rights Violations

Small Claims Court

Other Services

WEBSITEhttps://www.jonesparalegal.ca/
ADDRESS78 George St, Ottawa, ON K1N 5W1, Canada
CONTACT DETAILS800-745-5067
OPERATING HOURS Monday to Friday: 8:30 AM–5:00 PM
CriteriaRating
Experience ★★★★★ (5/5)
Credentials ★★★★☆ (4/5)
Accessibility ★★★★★ (5/5)
Customer Service★★★★★ (5/5)

Jones Paralegal has been serving in Ottawa since 2013. They have a wide range of specializations, which includes small claims court cases, human rights violations, and more.

However, the cases that they handle the most are matters that are about landlords and tenant disputes.

If you are looking for a paralegal who can help you handle cases in this area, then you may want to look into this firm.

Another good thing about them is that they are practicing in several areas. This includes Ottawa, Kingston, Toronto, and Hamilton.

They are committed to attaining results through integrity and dedication. To do this, they will try to fight for your best interest through fair and legal means.

One client named Giustina had an issue with a landlord. In order to help with this issue, the paralegals of this firm made sure that there is someone who is fighting for their best interest from inquiry until a settlement has been made.

This made the client feel like there is someone who was with them every step of the way.

This is because they understand that legal matters can be stressful and that you will have lots of concerns or questions.

Their consultations are at $150 per hour. On the other hand, mediation and legal coaching are at $75.

Pros

  • Established in 2013
  • Has a wide range of specialization
  • Practices in several areas
  • Attains results through integrity and dedication
  • Very accessible

Cons

  • No free legal consultation

Customer Reviews

“Mr. Jones helped me win my claim against a landlord. He showed up for me every step of the way. Mr. Jones offers wisdom, insight, expertise and the ability to handle high stress combative situations with calm and clarity. I would definitely seek his services again, if I were to ever find myself in a situation that required it.” – giustina d’elia

“Martez helped me through a very difficult legal process. There were a lot of challenges within the system, but he was always resourceful and caring. I appreciated the quick communication and he never left me hanging.” – Stephan Marinovic

FAQs about Paralegal Services in Ottawa