5 Best Drain Repair Services in Ottawa
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5 Best Drain Repair Services in Ottawa

No matter how careful homeowners are, there will come a time when their drains will no longer work as they should.

While the problem can often get addressed through simple cleaning, others might require repairs and replacements.

Should your drains — particularly your main drains — need some fixing, this list of the best drain repair services in Ottawa is for you. But before we get to the list, let’s first discuss the associated costs.

How much do drain repair services cost in Ottawa?

These days, the cost of getting your drains repaired can range from $199 to $1,500. While the median cost remains at $525, the average cost is estimated to be $994.

These figures, however, can still be affected by some factors like the type of material to be used and the labor rate in your area. Other circumstances like calling for emergency services outside business hours could also cost more. 

Since the actual cost varies from one service provider to another, rates must be discussed before finalizing the deal. 

Best Drain Repair Services in Ottawa

We used the following criteria in our selection process to get the best in the business:

Accreditations and certifications – We included companies that have accreditations and certifications from relevant organizations in the industry.
Years of experience  – Added to our list are those that have been in the business for many years.
Availability  – Also considered to be a part of our list are providers that are available at any given time of the day.
Customer feedback – We also took into account the overall experience of other customers to supplement ours.

1. Environmental Plumbing

Environmental Plumbing Homepage
TestInfo
PRODUCTS & SERVICESDrain Repairs, Drain Cleaning, Plumbing Repairs, Plumbing Installations, Drain Cleaning, Toilets, Faucets, Shower Heads, Reverse Osmosis, Bathroom Safety, Outdoor Faucets, Bio-Clean
WEBSITEhttps://environmentalplumbing.ca/
ADDRESS500 Edgeworth Ave, Ottawa, ON K2B 5L1, Canada
CONTACT DETAILS+1 613-762-1969
OPERATING HOURSMonday to Saturday 8 AM - 8 PM
Criteria Ratings 
Accreditations and Certifications★★★★★ (5/5)
Years of Experience★★★★★ (5/5)
Availability★★★★✩ (4/5)
Customer Feedback★★★★★ (5/5)

Led by Gary Greco with over 35 years of experience in the business, Environmental Plumbing is one of our top choices for drain repairs. 

It has an A+ BBB rating and has won relevant awards such as the Best Plumbers Choice Award in 2022.

Its services include drain repairs, drain cleaning, and plumbing installations. It also has available products like toilets, faucets, and shower heads should you need a new one installed or replaced. 

One interesting thing about its products is its Bio-Clean, which is a powerful, unique blend of all-natural bacteria and enzymes to help keep plumbing and septic systems clean. 

As it works on various types of wastes such as protein and grease, we think that it will help prevent repair needs in the future.

We like that Environmental Plumbing, as its name suggests, recycles and reuses materials to help protect the environment. 

We also appreciate that it responds quickly to needs, providing same-day or next-day service with a 2-hour arrival window.

It’s just sad, though, that it doesn’t have 24-hour emergency service and that it is unavailable on Sundays. Nonetheless, we still like it as it offers an excellent, 2-year service work warranty on all the services it provides.

The team’s responsiveness, punctuality, and transparency, especially with service costs, are also worth mentioning.

Pros

  • Years in the business
  • A+ BBB rating
  • Won relevant awards
  • An array of services
  • Eco-friendly processes and products

Cons

  • No 24/7 emergency service
  • Closed on Sundays

Customer Reviews

Thoroughly pleased

“We were thoroughly pleased with our recent Environmental Plumbing experience.  On the weekend, we had a drain pipe blocked, that cause water to leak from our dishwasher all over the kitchen floor.  We’ve had the odd plumbing challenge in the past, and called for quick plumbing service elsewhere.  What we ended up with job done yet, were charged outrageous amounts for a simple fix.  To avoid this, I asked members of a local Facebook group for recommendations based on their experience.  Environmental was recommended by several people.  I called, and got excellent phone advice, that tided us over until Monday afternoon.  The plumber arrived on time, was clean, courteous and professional and solved our problem quickly, and the bill was reasonable!  Will be keeping their number for future hiccups, and recommend them to neighbours.  Thank you!” — Tara Socorro, Google Reviews

Happy to provide a strong recommendation

“We called Environmental Plumbing when our usual plumbing company as well as a back-up plumber failed to respond to our calls for help with a blocked drain. Gary not only took our call but was able to come the very next morning. He and his assistant arrived on time and quickly solved our problem at a reasonable cost. They were polite, professional, and very clean. They offered tips and recommendations to help us keep this problem from recurring. We’ve already recommended EP to family members with plumbing issues and are happy to provide a strong recommendation for them here.” — Suzan Mandla, Google Reviews

2. Dr. Pipe 

Dr. Pipe Homepage
TestInfo
PRODUCTS & SERVICESDrain Repair, Residential and Commercial Plumbing Services
WEBSITEhttps://ottawaplumbernow.com/
ADDRESS20F Woodfield Dr, Nepean, ON K2G 3Y3, Canada
CONTACT DETAILS+1 613-791-5777
OPERATING HOURSOpen 24 hours
Criteria Ratings 
Accreditations and Certifications★★★★★ (5/5)
Years of Experience★★★★★ (5/5)
Availability★★★★★ (5/5)
Customer Feedback★★★★★ (5/5)

With more than 20 years of experience, Dr. Pipe has made it to this list. 

Alongside an A+ BBB rating which makes it a trustworthy option, it has also received a certification from the Insurance Bureau of Canada on backwater valves. 

Specializing in trenchless drain repair, it provides a decent range of services, which extends from drain services like backwater valve installation to other plumbing services such as basement waterproofing.

We like that it aims to create a long-term business relationship with its clients. It does this by promising to get things done the right way the first time and at upfront, reasonable rates. 

In fact, it even does price matching and beats any written plumbing estimate by giving an additional 10% discount, which we appreciate. To provide the best service, it also makes sure that its plumbers are licensed and insured. 

On top of this, it’s great to know that the services it provides come with warranties, which can range from 6 months to 25 years. Unfortunately, some services like drain cleaning do not come with service warranties.

It’s nice, too, that it offers an emergency service that is available 24/7. But above all, we just like Dr. Pipe’s team as it is easy to communicate with, fast, and professional.

Pros

  • Over 20 years of experience
  • A BBB rating of A+
  • Price matching
  • Insured and licensed team
  • 24/7 emergency service

Cons

  • Some services don’t come with warranties
  • Relatively limited services

Customer Reviews

Genius plumbers

“Maxim and Artiom are genius plumbers beyond my expectation that those other mediocre Ottawa plumbing companies have provided to us over the years. They are able to successfully put a pipe liner for fixing my broken drain under the furnace. There was a complicated situation that the main drain was off branch to the kitchen drain which normally would kill the plan to put a liner. But these genius Russian master plumbers are able to find a solution to accomplish the job. They are also punctual on time, reasonable on price, and easy to communicate. I can’t speak enough about the good things about them. I highly recommend them!!” — Harrison Li, Google Reviews

#1 on my list

“Very good experience with Dr. Pipe overall. Made appointment by phone and Artiom arrived right on time. The leaking pipe problem was promptly repaired. Bottom line is that they excel at providing expert plumbing services promptly and efficiently at a reasonable price. Hopefully we don’t have more plumbing issues in our older home, but if so, Dr. Pipe is #1 on my list to call.— Zepmansam, Google Review

3. Out of This World Plumbing

Out of This World Plumbing Homepage
TestInfo
PRODUCTS & SERVICESDrains and Sewers, Plumbing Services, Radon Testing, Water Treatment, Water Tank Repair & Replacement, Tank & Tankless Water Heater Installation
WEBSITEhttps://www.outofthisworldhomeservices.com/
ADDRESSNepean: 105-14 Bexley Pl, Nepean, Ontario, K2H 8W2

Kanata: 308 Legget Drive Suite 206 Kanata, Ontario, K2K 1Y6

CONTACT DETAILSNepean: +1 613-212-2234

Kanata: +1 613-519-8226

OPERATING HOURSMonday to Sunday 8 AM - 5 PM

With 24/7 Emergency Service

Criteria Ratings 
Accreditations and Certifications★★★★★ (5/5)
Years of Experience★★★★★ (5/5)
Availability★★★★★ (5/5)
Customer Feedback★★★★★ (5/5)

Out of This World Plumbing, formerly known as DS Plumbing, started operating in 2004. 

Over the years, it has won relevant awards such as the Ottawa’s Consumer Choice Award in 2021 and the Top Choice Award for 8 consecutive years. 

Today, its services include drain pipe repair and replacement, drain cleaning, and plumbing repairs, to mention a few. 

It’s nice that drain issues are identified through video inspection using a drain camera, which is a less invasive way. 

We like that all of its plumbers are licensed and that their backgrounds have been thoroughly checked. We also appreciate that these qualified technicians provide suggestions to avoid extensive repairs in the future. 

Committed to providing 100% customer satisfaction, Out of This World Plumbing will be willing to refund up to 100% of your invoice if you’re not 100% satisfied with the service. 

On top of this, services provided are also backed by a 1-year warranty, alongside a 2-year warranty for all equipment and fixtures that have been supplied and installed. 

The only downside is that some services, like drain cleaning, do not come with warranties. Further, while it offers a 24/7 emergency service, its emergency dispatch fee does not sit well with us.

Overall, although some deem its services relatively pricier compared to others, Out of This World Plumbing’s great service and dedication make it worthwhile.

Pros

  • Years of experience
  • Relevant awards
  • Background-checked technicians
  • Licensed personnel
  • 24/7 emergency service

Cons

  • Some services are not covered by warranties
  • Relatively pricier
  • Emergency dispatch fee

Customer Reviews

Great experience

“Great experience with Out of This World Plumbing! Craig showed up promptly on a Saturday night to resolve our sewage backup from the basement drain which had us terrified. He happily answered all my questions and even drew out a diagram of our system to explain it in depth. He gave us great advice about how to mitigate further issues based on usage of our system as well as preventative maintenance that should be done. I highly recommend Out of This World if you’re having any issues with your plumbing. Thanks Craig!” — Spencer Walker, Google Reviews

Excellent service

“Received excellent service. Trevor and Mo were friendly, professional and solved the issue extremely quickly. They were very honest about what needed to be done and explained the process so that I was fully aware of the steps required. Highly recommended!” — Hamza Mohmand, Google Reviews

4. Aqua Drain 

Aqua Drain Homepage
TestInfo
PRODUCTS & SERVICESDrains, Plumbing, Sewer, Pipe Lining, Hydro Excavation, Culvert Lining, Emergency Services, Backwater Valves
WEBSITEhttps://aquadrain.ca/
ADDRESS2455 Stevenage Dr, Ottawa, ON K1G 3W2, Canada
CONTACT DETAILS+1 613-731-5500
OPERATING HOURSOpen 24 hours
Criteria Ratings 
Accreditations and Certifications★★★★✩ (4/5)
Years of Experience★★★★★ (5/5)
Availability★★★★★ (5/5)
Customer Feedback★★★★✩ (4/5)

Happily servicing customers for over 50 years, Aqua Drain is one of our top choices for drain repair needs. 

It is presently affiliated with relevant organizations like the National Capital Heavy Construction Association (NCHCA).

Currently, its wide range of services covers drains, sewers, pipe linings, and hydro excavation, among others. 

While we appreciate that there’s a 24/7 emergency service, it’s sad that there were no mentions of product and service warranties.


We like that it stays committed to providing the best quality of service to its clients. To achieve this, it employs a competent workforce consisting of 50 fully insured and licensed technicians to address all sorts of problems. 

Complementing a highly qualified team are 47 trucks that are ready to hit the road at any given time. 

Apart from being hardworking and dedicated, we also like that the team understands the importance of timely communication. We like that they keep you in the loop, although some have had some update issues in the past.

We also appreciate that it offers free, no-obligation quotes, which are perfect for helping customers weigh options. 

In general, we believe that Aqua Drain is a good option when looking for professional and friendly technicians to provide drain repairs. 

With their honesty and integrity, it’s no wonder why they have loyal customers and get referrals.

Pros

  • Years in the business
  • Affiliation with relevant organizations
  • A decent array of services
  • 24/7 emergency service
  • Insured and licensed team
  • Offers free quotes

Cons

  • No warranties discussed
  • Some issues with communications

Customer Reviews

Best service and price

“Best service and price in Ottawa and I have tried them all. Marc the plumber from Aqua Drain arrived when I was told he would. He immediately assessed the problem and got to work. He got everything done within the hour and tested to make sure everything was ok before he left. I would recommend this company.” — Stephane2217, Google Reviews

Grateful and relieved

“I recently used Aqua Drain for a blocked main drain pipe. I live in an almost 70+ year old home, that I have over time learned really received minimal general maintenance prior to our occupancy. Needless to say the pipe was challenging, there were multiple layers of thick root build ups and blockage available for the guys to eliminate. Scott and Chris were punctual, polite, professional, effective, and positive throughout the duration of the clearing process. I am so grateful and relieved. Thank you Scott and Chris for your hard work in these hard times!” — Michael Adams, Google Reviews

5. John The Plumber

John The Plumber Homepage
TestInfo
PRODUCTS & SERVICESDrains and Sewers, Plumbing, Heating and Gas, Water Treatment
WEBSITEhttps://johntheplumber.ca/
ADDRESS1541 Riverside Dr., Ottawa, ON K1G 4E2, Canada
CONTACT DETAILS+1 613-227-7465
OPERATING HOURSOpen 24 hours
Criteria Ratings 
Accreditations and Certifications★★★★★ (5/5)
Years of Experience★★★★★ (5/5)
Availability★★★★★ (5/5)
Customer Feedback★★★★✩ (4/5)

John The Plumber has been operational since 2006 and has been proudly servicing Ottawa for many years. We trust it as it has garnered relevant awards for being one of the top plumbers in Ottawa.

It has also received an A+ BBB rating, which further makes it more trustworthy. Today, its services expand from drains and sewers to heating requirements and water treatment.

We find confidence in its team of licensed and insured technicians, who can address various drain repairs with great workmanship. We also appreciate their exceptional attention to detail and honesty when giving suggestions.

Apart from offering a 24/7 emergency service, it also guarantees customer satisfaction on all its products and services, which are backed by warranties. 

Currently, John The Plumber offers a 2-year warranty on all plumbing work and fixtures.

We also appreciate its Peace of Mind Plumbing Program — a special program that lets you enjoy some perks. One of which is getting a 20% discount on drain repairs and installations at any given time. 

This, however, requires a monthly investment of $12.99. As such, we think that the program is not ideal for everyone but only for those that require monthly maintenance on facilities. 

Despite having issues with overpriced replacements and relatively expensive services, John The Plumber remains one of our top choices for drain repairs. 

Pros

  • Operational since 2006
  • A+ BBB rating
  • Licensed and insured technicians
  • 24/7 emergency service
  • 2-year warranty on products and services
  • Peace of Mind Plumbing Program

Cons

  • Relatively pricey services
  • Issues with overpriced replacements

Customer Reviews

Extremely pleased

“We are extremely pleased with our experience with John The Plumber. Geoff, Garrett and Dawson were professional, friendly, courteous and knowledgeable. They arrived at the beginning of the scheduled 3-hour window and completed the work in a quick and timely manner. Not only did they complete the work efficiently and thoroughly, they also provided advice on how we can effectively maintain the drain ourselves. We would highly recommend this team from John The Plumber. Thank you.” — Ricky Chan, Google Reviews

Made the right call

“Being new to the area, I was so pleased that I made the right call – to John The Plumber. Amy had me scheduled within the hour for my non-urgent drain issue. Thanks Garrett, for your very quick and efficient service and repair. Appreciate your patience in answering my many questions. And the maintenance tips were a real bonus. I now have a much clearer mental picture of how condo drains and pipes really work. I leave it to you experts. Thanks again Garrett for a job well done!” — Mary Ann Whiteside, Google Reviews

FAQs about Drain Repairs


There you have it! We hope that our list has helped you find the right people to get your drain repairs done!

Has your drain pipe issue damaged the integrity of your home’s foundation? If you’re having this problem, this article on the best foundation repair services in Ottawa might help!