7 Best Computer Repair Services in Ottawa
My computer was a great companion — until it started to act out. Desperate for help, I began searching for the best computer repair services in Ottawa.
In the end, my effort paid off! In no time, my computer was fixed by one of the city’s best repair services. In case you’re experiencing the same problem, I’m sharing with you the options I had in this list.
How much do computer repair services cost in Ottawa?
The cost of getting your computer fixed depends on several factors. Among these include the nature of the problem, the computer brand, and the shop where you take it.
But to give you an idea of how much to prepare, below is a list of the most common computer repair services with their respective prices:
1. TickTockTech
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★★ (5/5) |
| General Feedback | ★★★★✩ (4/5) |
Offering services for 28 years in Ottawa, TickTockTech is one of the places to be when experiencing some computer problems. Believing that customers deserve the best, it strives to offer services that make everyone happy.
Over the years, although some have not been totally happy, it has served over 53,000 satisfied customers. Today, its services include on-site repairs, emergency disaster recovery, hardware/software upgrades, and new computer setups.
There’s even a used electronic disposal service where it helps you properly dispose of outdated equipment.
One of the things we like is its team of highly skilled technicians. With each having more than 10 years of experience, we trust that every task will be done with utmost care and professionalism.
We also like that it provides same-day services, which are great for urgent needs. There will be no travel charges for these, provided that you reside within or around Ottawa.
Another thing that sets it apart from others is its discount structure where customers pay only by the quarter, which helps patrons save more. The free on-site estimates and the money-back guarantee that boosts customer confidence are worth noting, too.
We also appreciate that the technicians use “everyday English” to help you better understand why the problem occurred and how it can be addressed.
Pros
- 28 years of experience
- Over 53,000 happy customers
- An array of services offered
- Same-day, on-site service
- Discount structure
Cons
- Some technician issues
- Closed on Sundays
Customer Reviews
5 stars for sure
“Yash was extremely helpful in giving me all my options and prices so that he could come up with the best and only solution to my dead motherboard. In short he was awesome and would use him again should I encounter computer problems in the future. 5 star’s for sure!!!!” — Maureen Lundon, Google Reviews
Very happy with the service
“Stephane came and did some work on my PCs and I have to say I’m very happy with the service he provided . I will definitely be contacting Tick Tock Tech if we need computer servicing again” — Nancy Thibeault, Google Reviews
2. CampusTec
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★✩ (4/5) |
| General Feedback | ★★★★✩ (4/5) |
CampusTec was established in 2011 and continues to grow as one of the leading computer service and repair centers in the area. Started by a group of students, it is conveniently located within the University of Ottawa.
For starters, we believe in CampusTec’s competency as it is certified by CompTIA, a leading IT certification provider, with an A+ rating. Today, it serves over 45,000 clients from the university and across the region.
We love that its technicians with relevant certifications are highly skilled and competitive. They are equipped with the knowledge and expertise to deal with various computer repairs and free diagnostics.
What’s great is that the team’s efficiency translates to a quicker turnaround time. This also enables CampusTec to provide same-day services and 24/7 emergency assistance.
Among the services it provides include system diagnostics, data recovery and backup, and virus/spyware/malware removal. It also does custom system building and system tuneup for better computer performance.
Apart from services, it also sells a vast range of computer accessories, should you need some. Also worth noting is its website’s Repair Status option, which lets you conveniently check your device’s status.
Overall, with its pool of competitive workers and quality services, it deserves a spot on this list.
Pros
- A+ CompTIA rating
- With relevant certifications
- Convenient location
- Open for 24 hours
Cons
- Some services are more expensive
- Miscommunication issues
Customer Reviews
Very impressed
“Very impressed with the responsiveness of CampusTec who arranged to pick up my PC within 2 hours of my repair request and were able to deliver it back to me within 24 hrs! Their pricing is also very reasonable. I will be recommending them to my friends.” — Michael Assal, Google Reviews
Best computer service
“Wow, this was the best computer service I have ever experienced! My computer was all messed up and Wei, who owns and runs the shop, quickly fixed the problem and also helped me with improving its running speed. The price was very affordable and fair, and I am just so happy to have found his shop!” — Leah Geller, Google Reviews
3. Geeks Know This
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★★ (5/5) |
| General Feedback | ★★★★✩ (4/5) |
Having fixed over 1500 devices, we trust in the capacity of Geeks Know This to deliver quality service. Specializing in all sorts of devices, it has become a go-to for computer repair needs.
For 7 years, it has been providing repair and maintenance services that extend from computers and laptops to other gadgets such as gaming consoles.
One of the things we like about it is its certification programs that produce only the best technicians. Knowing this gives us confidence that every device they work on is in good hands.
In fact, it also offers a lifetime warranty on services rendered.
The turnaround time is another commendable thing about Geeks Know This. Although some issues may require 24-48 hours to finish, we just love that it continues to strive to have diagnoses and repairs done in the quickest possible time.
If you’re stuck at home and need some help, it can provide personalized on-site visits. But if you’re working and can’t find time, you can choose to get things picked up and delivered once done.
The best part is that there are no advance fees and payments are only required once the work is done.
Because of all these reasons, no wonder Geeks Know This is considered by many as one of Ottawa’s best computer repair shops.
Pros
- Years of experience
- An array of services
- Offers lifetime warranty
- Pick-up and delivery options
Cons
- Longer lead time on some services
- Unavailable on Sundays
Customer Reviews
Great store for computer repairs
“Really great store for computer repairs – Had an issue which was quickly addressed and resolved with a very affordable solution. Additionally, exceptional customer service received from the technicians regarding my issues. Will be my new go-to for computer and cell phone repairs from now on.” — Sean Asgarali, Google Reviews
Top-notch handling of my pc
“I am new to Canada and I was wary of finding someone to trust here with my beloved gaming pc but Nevin took such good care of me and helped me from A to Z with everything and answered all of my questions honestly and with detail. I loved the top notch handling of my pc as well as their superb customer service. I will definitely be coming back for future repairs :D” — M M, Google Reviews
4. Computer Care
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★✩ (4/5) |
| General Feedback | ★★★★✩ (4/5) |
Originally founded in 1995, Computer Care grew to be one of the trusted computer repair shops over the years. With over 25 years of experience, we believe that it can deliver what you need.
As one of Ottawa’s most highly regarded service centers, it can repair all sorts of electronic products that extend from PCs and laptops to game consoles and drones.
Its team of repair specialists with engineering experience and relevant certifications can also fix TVs, phones, and other logic boards like car audios and cash registers.
With its people’s expertise, it promises a turnaround time of 3-6 days. This means that you won’t have to wait that long and you’ll be back working in no time.
Also worth mentioning is the 60-day warranty on all hardware that was used during the repairs.
We also like that it only has less than a 1% defect/return rate over the years, further proving how good it is in what it does. This, however, would also mean that some have not been completely satisfied with the repairs.
There have also been some communication issues in the past, so be sure to check the quotation before pushing through to avoid problems later on. It is also closed on Sundays, so you might want to consider that as well.
Pros
- Over 25 years of experience
- A team of certified technicians
- 3-6 days turnaround time
- 60-day warranty on hardware
Cons
- Had some communication issues
- Closed on Sundays
Customer Reviews
Very pleased
“Had my 6 yr old desktop computer fixed here. It had become very sluggish, very slow; pop ups; Netflix wouldn’t run.; other issues. Fixed quickly. Very pleased.” — Pierre Brisson, Google Reviews
Always been great
“I have been relying on Ashok to fix my desktops and laptops or update their software for many years – it’s always been great!” — Mary Redmond, Google Reviews
5. WithinTheHour
| Criteria | Ratings |
| Services Offered | ★★★★✩ (4/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★★ (5/5) |
| General Feedback | ★★★★★ (5/5) |
WithinTheHour, a family-owned business, is a full-service computer repair shop that was established 20 years ago. What began as an information technology service provider has now evolved into one of the best choices for computer repair needs.
Currently, it specializes in computer repairs as well as data recovery. Some of the other related services you can avail of extend from upgrades and installations to virus removal and cyber security.
If you’re looking for more than just computer repairs, WithintheHour is also great at providing remote support through a secured VPN network. Also worth noting are its free on-site diagnostics and estimates.
But all these services are nothing if it wasn’t for its pool of technicians. Experienced and certified, we like that its friendly and trusted people are equipped with skills and knowledge to fix every computer problem.
Then there go its 24/7 emergency services, which ensure assistance at any given time of the day. The best part is that there are no additional costs even when help is required during late hours.
The only downside so far is that there are no price guides on the website. Services are somewhat limited as well since it only fixes computers and laptops.
Despite these, we still like WithinTheHour. With a professional crew and affordable rates, it remains one of the best to tap for computer concerns.
Pros
- 20 years of experience
- Specializes in computer repairs
- Offers 24/7 emergency services
Cons
- Services only computers and laptops
- Price guides are unavailable
Customer Reviews
My new go-to
“Went above and beyond to make sure I had a satisfying experience. A part broke during the installation of a new CPU… they fixed it so I was never without my computer, replaced the part and installed the new CPU for free. Then dropped the computer off at my house, set it up, and made sure everything worked perfectly. All this for free. Tremendous integrity and commitment to customer service. If you’re shopping for an honest and reliable computer repair shop, these guys are it.” — Brad McKay, Google Reviews
Great service, good prices
“I live in Westboro and was looking for a reliable and local fix for a problem with my pc (the power supply had failed). Within the Hour responded right away and went above and beyond to get the PC fixed and even enhanced better than before. They meticulously cleaned the case and ensured that I was happy every step of the way. No wait, great service, good prices – Huge recommendation!” — Crofton Steers, Google Reviews
6. MacBook Repair Ottawa
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★★ (5/5) |
| General Feedback | ★★★★✩ (4/5) |
Our experience with MacBook Repair Ottawa was exceptional. Their services cover a wide range of issues, from hardware malfunctions to software glitches. We appreciated the comprehensive solutions offered, ensuring that all aspects of our MacBook concerns were addressed.
Efficiency is a standout feature of MacBook Repair Ottawa. Our device was swiftly diagnosed, and the repair process was expedited without compromising quality. The prompt service minimized our downtime, showcasing a commitment to customer satisfaction.
The quality of repairs performed by MacBook Repair Ottawa is commendable. Our MacBook returned in pristine condition, and the issues were resolved effectively. The attention to detail and the use of genuine components instilled confidence in the durability of the repairs.
Cost considerations are crucial, and MacBook Repair Ottawa provides competitive pricing. Transparent and upfront about the charges, there were no hidden fees. We found their pricing structure reasonable, especially given the high-quality repairs and swift service.
Our overall experience with MacBook Repair Ottawa was positive. The blend of efficient service, quality repairs, and reasonable costs positions them as a reliable choice for MacBook-related issues. We appreciate the professionalism and expertise displayed throughout our interaction with their repair services.
Pros
- 20 years of experience
- Specializes in computer repairs
- Offers 24/7 emergency services
Cons
- Busy during peak days
7. GCOM Support
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★★ (5/5) |
| General Feedback | ★★★★✩ (4/5) |
GCOM Support takes pride in being a prominent name in Ottawa’s computer repair landscape, offering a range of services for various devices such as laptops, computers, Macs, tablets, and mobile phones.
Their promise of fast, dependable, and cost-effective repair solutions aligns with customer expectations for efficient service. Quick turnaround times contribute to customer satisfaction, especially for those who rely heavily on their devices for work or personal use.
Furthermore, GCOM Support emphasizes a commitment to ensuring the highest level of customer satisfaction. This customer-centric approach is crucial in building trust and loyalty, with a focus on delivering a positive experience throughout the repair process.
Note though that flat rates of their services aren’t readily available on their website so interested clients may need to inquire and consult with them beforehand about this matter.
In conclusion, GCOM Support presents itself as a reliable option for computer repair in Ottawa, boasting a comprehensive service range, an expert team, and a commitment to customer satisfaction.
Pros
- Comprehensive Device Repair
- Expert Team of Technicians Employed
- Fast and Dependable Solutions
Cons
- Rates unavailable online
Customer Reviews
Here are some reviews from their clients:
“Mr. Jerry Franklin is an excellent listener. He carefully diagnosed my issues. Provided exceptionally quick turn-around time, and my follow-up questions were superbly dealt with. I would very much recommend GCOM Support to anyone who requires excellent service.”
“Gerry was able to identify my Facebook problems right away and had everything up and running in under 15mins. He was also very patient in explaining to me why I had this problem and he talked to me not down to me. Much appreciated. Will definitely be going back if I have any type of future problems.”
FAQs about Computer Repairs
We hope that this list has helped you find the best company to handle your computer repair needs.
But if you’re considering buying a new one, this list of the best electronics stores in Ottawa might just work for you.