Top Auto Body Shops in Ottawa

Top 5 Auto Body Shops in Ottawa

It’s always a bummer when your car gets into an accident either on the road or while it’s parked in a dangerous area. 

It’s a good thing there are reputable auto body shops in Ottawa to make your car looking great and running efficiently once more.

But is it expensive to get your car serviced by an auto body shop? We’ll investigate that in the next section.

How Much Does an Auto Body Shop Charge in Ottawa?

The amount you’ll pay at an auto body shop will depend on the kind of work its team will do on your car (along with your car’s make and model). 

There’s a huge difference between getting a scratch or dent out and getting a huge section of your car overhauled, repaired, or re-painted.

That’s why a thorough and honest assessment should be the first step when you go to an auto body shop. A reputable one will take its time evaluating the damage to your car, coming up with a list of repairs, parts, and services needed to address it, and giving you a fair cost estimate.

And if repairs aren’t possible, skilled technicians can recommend replacement parts, instead. Below is a table of some common auto body shop repairs or replacements along with their estimated costs.

AUTO BODY SHOP REPAIRESTIMATED COST
Dented fender or door $50 – $150
Chipped or scratched-off paint$50 – $1,500
Dented or smashed bumper$400 – $1,500
Refinishing $1,500 up
Cracked or broken windshield$50 – $900
Replacement $200 – $900

These rates can guide you with some basic repair costs, but labour fees aren’t included in the table yet. Most auto body shops charge anywhere between $75 and $150 per hour so it’s good to ask how long your car will be staying in one for repairs.

The Top Auto Body Shops in Ottawa

It’s always good to be prepared for car emergencies in any situation. With that, let’s see what the top auto body shops in Ottawa can do to keep your car in good condition.

1. Aleks Auto Body Works

Aleks Auto Body Works' Homepage
SERVICESModern paint facility, insurance claims, towing, frame straightening, mechanical services associated with collision repair, plastic bumper repair, rust repair, auto glass replacement,fleet repair management used car sales
ADDRESS480 Gladstone Ave Ottawa, Ontario
CONTACT NUMBER613-233-8848
[email protected]
WEBSITEhttps://aleksautobody.com/
OPERATING HOURSMonday to Friday 8 AM – 5 PM
Saturdays 9 AM – 12 PM

Aleks Auto Body Works can accommodate any type of vehicle for body and collision repairs. It takes pride in being a structural inspection station for the Ontario Ministry of Transportation. 

For its painting and refinishing jobs, the shop only uses water-based PPG paint technology which is harmless to the environment. Being in the business for over 40 years has contributed to the shop being Auto Repair Insurance-approved.

Clients can ask for free estimates, as well. And if an accident happens, Aleks Auto Body Works can send over a courtesy car to pick you up, free of charge.

General feedback from clients is positive and emphasizes the quality repair jobs the shop has done for the vehicles. There’s even mention of Aleks Auto Body Works repairing certain parts not specifically asked for (and charging very little for its service!).

We just wish that its website gets updated from its current state the way it repairs and refinishes cars to look brand new. At the moment, it’s serviceable but could use some navigation, pricing info, and design upgrades.

Pros

  • Uses environment-friendly car paint
  • Free estimates
  • Free courtesy cars
  • Open six days a week
  • Ontario Ministry of Transportation structural inspection station

Cons

  • Website navigation could be better
  • No pricing information is available
  • Some dead links on the website
  • No BBB accreditation

Customer Reviews

Read some client feedback for Aleks Auto Body Works:

“I just wanted to drop a quick note saying that I was impressed with the quality of the repair work done. Your father mentioned that it was difficult to meet the quoted price… I appreciate the estimate being honoured. Apart from actually having major car damage, it was a pleasure to do business with you. I would certainly recommend your business to anyone needing body work.”  – Jason

“What an amazing and reasonable place! I found my quote to be the most honest about what had to be done when my car was hit in the rear. The price was great…. half the dealer amount…. and service was amazing! Fast turn around and the car looks great! I went to this place because of all the good reviews I saw…. definitely the place to go.” – Marcie Chase

2. Milano Collision Centre and Auto Painting

Milano Collision Centre and Auto Painting's Homepage
SERVICESFull collision service, refinishing, fleet service, insurance
ADDRESS75 Aberdeen Street, Ottawa, ON K1S 3J5
CONTACT NUMBER+1 613 238 4165
[email protected]
WEBSITEhttps://www.milanocollision.com
OPERATING HOURSMonday to Friday 8 AM – 7 PM
Saturdays 9 AM – 4 PM
Closed on Sundays

Aside from offering full collision services for 43 years now Milano Collision Centre also has auto refinishing and a fleet service on its menu. Clients can also avail themselves of free estimates at the shop.

It would be better if there’s a pricing matrix and warranty information on the website, though. It could help potential clients canvass for services especially if they have a budget.

The shop aims to address all kinds of repairs from the smallest scratches to frame alignments. Ottawa clients can visit its two shop locations: one in Centretown and another on South End. 

Both locations boast fully-equipped paint booths for refinishing jobs that can fit any size, model, or make of vehicle. From motorcycles to heavy machinery, Milano Collision Centre and Auto Painting promises to enhance it with a quality refinishing job.

Its auto body repair and painting record has been duly noticed by the Better Business Bureau which has given the shop an Aᐩ rating. It’s gotten generally high ratings and good feedback from clients, as well.

Pros

  • BBB-accredited, Aᐩ rating
  • Free estimates
  • Works with most insurance companies
  • Has two Ottawa locations

Cons

  • No pricing information is available
  • No after-hours emergency services offered
  • Could offer more details on insurance on warranties on the website

Customer Reviews

See how past clients liked their experience at Milano Collision:

“Amazing experience at Milano Collision. Friendly and very helpful. Would highly recommend!” – Joanne Helmer

“Excellent work! My car has some serious dents and scratches on the rear door and side panel, over 2 careless incidents in the parking lot. Boss Eduardo assured me that they will be fixed and the area would be good as new. He did it. It was a pleasant surprise to see how nice it is when I received the car from him. This took only 3 days and was within the original estimate. I am very satisfied with the work done.” – Stanley Chui

3. CARSTAR Ottawa South Centre

CARSTAR Ottawa South Centre's Homepage
SERVICESAuto body repair, paintless dent repair, 24/7 accident assistance, auto glass and replacement services, rental car assistance, fleet services, storm damage repair, nationwide warranty
ADDRESS30 Sunderland Street Ottawa, ON K2E 7T6
CONTACT NUMBER(613) 727-3990
WEBSITEhttps://www.carstar.ca
OPERATING HOURSMonday to Friday 7.30 AM – 4.30 PM
Closed on Saturdays and Sundays

CARSTAR Ottawa is another Better Business Bureau-accredited auto body shop in Ottawa makes it to today’s listicle.

There’s a comprehensive range of collision repair services at CARSTAR Ottawa regardless of a car’s make or model. The shop also offers auto glass repair or replacement and cosmetic detailing services.

The company can give free estimates for its auto body repair, paintless dent repair, auto glass replacement, cosmetic repairs, and other services. Most of the products and services have both manufacturer’s and national warranties to protect clients and their vehicles.

And while we appreciate free assessments, we’d have welcomed any kind of pricing information on the website to get an idea of how much services cost. Even the rental car assistance service doesn’t provide as much needed information on the site.

The good news is that there’s a toll-free number to reach (1-800-CARSTAR) in case of an accident on the road. This helpful 24-hour emergency service goes as far as CARSTAR offering to call the client’s insurance company, having the car towed for repairs, and reaching out to a family member or friend to inform them of the accident.

Pros

  • Nationwide warranty for most repair services
  • BBB-accredited, Aᐩ rating
  • Free estimates
  • 24/7 accident road assistance

Cons

  • Open only on weekdays
  • No available pricing info on the website
  • No further information on rental car assistance

Customer Reviews

The following customers have good things to say about CARSTAR Ottawa:

“I would say that I have stopped at CARSTAR several times in the last few years. they have always treated me with the utmost professional services. That is why I had them do the repairs on my Truck, They did an exceptional job.” – Kenneth

“They did a great job and it looked as good as new. It was only 8 days old when the deer hit it.” – John 

4. Fix Auto

Fix Auto's Homepage
SERVICESAccident repair, auto body restoration, collision repair, car wash, paint services, interior detailing, after-hours drop-off
ADDRESS4320 Ramsayville Road Gloucester, Ontario K1G 3N4 
CONTACT NUMBER(613) 822-6338
[email protected]
WEBSITEhttps://fixauto.com
OPERATING HOURSMonday to Friday 8 AM – 5 PM
Closed on Saturdays and Sundays

Fix Auto has been around for over 24 years and has several shop locations in Ottawa and surrounding areas. It does auto bodywork and nothing else so it’s focused on doing quality work that comes with a solid nationwide guarantee.

It’s got an impressive environmental mission that details its commitment to reduce, reuse, and recycle resources. Aside from recycling parts and materials throughout its network, Fix Auto also uses the controlled treatment of hazardous wastes and retrofits all its shops in anticipation of “greener” auto paint. 

The shop promises competitive rates for its range of repair services. However, though it gives a run-down of its suppliers, there’s no pricing information readily available for potential clients to refer to.

And while there’s a comprehensive range of auto body repair services from collision to vehicle diagnostics, the website does have a disappointing disclaimer. Not all Fix Auto shops offer all services at once.

Pros

  • Committed environmental mission
  • Several shops located in Ottawa
  • 24-hour towing service offered
  • Valet service available at selected locations

Cons

  • Not all services are offered in all shops
  • Doesn’t provide pricing info
  • Open only on weekdays
  • No BBB accreditation

Customer Reviews

Read the following client reviews for Fix Auto:

“Had my car here a few times. Fantastic service and great work. Whether it is fixing damage caused by a deer or dents they are amazing!” – Roseann Holtman

“Did a great job on my car. Quick estimate. Short turnaround time.” – Lars Ranability

5. MK Auto Body

MK Auto Body's Homepage
SERVICESCollision repairs, insurance claims, accident repair, rust repair, bumper repair, complete restorations, polishing and buffing, colour match
ADDRESS24 Bentley Ave Nepean, ON  K2E 6T8
CONTACT NUMBER(613) 727 4347
[email protected]
WEBSITEhttp://www.mkautobody.net/
OPERATING HOURSMonday to Friday 9 AM – 6 PM
Saturdays 9 AM – 1 PM
Closed on Sundays

MK Auto Body has been around since 1997 and has been helping clients settle minor car accidents between parties. It can also help customers handle insurance claims from start to finish. 

The shop can also cover insurance deductibles for up to $500. It promises the same kind of warranty that most insurance companies use and can handle claims on behalf of the client.

At a glance, MK Auto Body offers a comprehensive range of collision repair services ranging from accident repairs to colour matching. It can also address rust and bumper repairs as well as polishing and buffing.

It takes pride in using a PPG Envirobase paint system that is both waterborne and environment-friendly. To get the perfect colour match for your car, the paint is mixed in-house using your car’s OEM code along with the PPG software.

The website is serviceable but doesn’t inspire the kind of confidence it offers with its paint system and insurance handling. We also would’ve liked it if they provided more details about their services, as well as pricing for each one.

Pros

  • Uses environment-friendly auto paint
  • Can cover insurance deductibles up to $500
  • Comprehensive auto repair services
  • Paints are mixed in-house

Cons

  • The website could update its info and navigation
  • No information provided on prices
  • No current special offers
  • No BBB accreditation

Customer Reviews

These customers have positive reviews for MK Auto Body:

“I have in the past dealt with M.K Auto Body but the recent one in the month of March 2019 has caused me to write this review. These guys are exceptionally nice and very professional. They really did a nice job on our car and we are really happy about it. Call and talk to Moussa, Mohammed or Ali and I trust you will be given first-class customer service as my wife and I got. Good work M.K, we will definitely refer our friends who need the same service to you.” – Alex O.

“Mohamad and his team went above and beyond in repairing the rust damage on my 2001 Audi. In working in the car they discovered some rust we had not seen before and not only did they grind out the rust, they removed and welded in new metal to make the job last! Thanks to the team at MK Auto Body for a great job!” – Ken

FAQs About Auto Body Shops in Ottawa


If you ever get into a car accident, the top auto body shop in Ottawa can repair your car and return it in tip-top shape ASAP.

Please let us know if you have a good auto body shop in mind that didn’t make it into our list. We’ll check them out as soon as we can and see whether they make the cut.

And if you need help moving your car, the top towing services in Ottawa can get your vehicle safely out of dangerous zones.