Top 5 Laptop Repair Services in Ottawa
There was one time when I got swamped with work and when I turned on my laptop, it just kept shutting down for reasons I didn’t know.
It was a disaster! Luckily, I found the top laptop repair services in Ottawa to help me fix my device and get back on track.
Now, I’m sharing with you the best providers I considered in case you’re encountering a laptop problem that needs fixing stat!
How much do laptop repair services cost in Ottawa?
The amount to pay depends primarily on the type of repair required. You may also opt to go for an on-site service, which can cost you between $75 and $200 (depending on distance).
To give you an idea of how much money to shell out, below is a table showing estimates of different laptop repair services. Please take note that rates can still vary from one service provider to another.
Top Laptop Repair Services in Ottawa
To get to the best in the business, we used the following criteria in our selection process:
1. WithinTheHour
| Criteria | Ratings |
| Services Offered | ★★★★✩ (4/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★★ (5/5) |
| Customer Feedback | ★★★★★ (5/5) |
A locally and family-owned business, WithinTheHour has been serving the neighborhood for more than two decades.
Founded to provide a wide range of information technology services, it has evolved into a full-service computer repair company over the years. Today, it specializes in computer repair, laptop repair, and data recovery.
Among the other services it provides include upgrades and installations, screen replacements, virus detection and removal, network security, and cyber security. There’s also remote support via a secured VPN network, should you need one.
One of the things we like is that its friendly technicians are experienced, certified, and trusted by thousands of customers. With over 20 years of experience, we believe in their capacity to address any laptop issue.
Further, it’s also great that it has 24/7 emergency services. The best part is that calling WithinTheHour even during the wee hours of the night will not come with an additional cost.
However, while it offers free on-site diagnostics and estimates, there are no price guides provided for its customers on its website. The services are limited, too, to computer and laptop repairs.
Overall, with highly experienced and skilled workers who are always ready to take on the job at affordable rates, WithinTheHour is worth calling.
Pros
- With over 20 years of experience
- Specializes in laptop repairs
- 24/7 emergency services
Cons
- Relatively fewer services
- No price guides provided
Customer Reviews
My new go-to
“Super friendly and ridiculously quick with fixing my laptop. I originally considered reaching out to my laptop provider for repairs but the estimated costs were significantly higher than what Within the Hour charged me. My laptop was repaired within hours and the estimated time frame for Dell was 3 weeks. These guys are my new go-to.!” — Fil Stipanac, Google Reviews
Very professional
“This business was very professional and handled my laptop problem quickly (getting my wifi adapter working again.) I thought it was a hardware problem, but they were able to solve it quickly with a software solution. I had my computer back within a few hours – on a Saturday.” — Allison Smith, Google Reviews
2. EverBest Computer (Ottawa) Inc.
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★★ (5/5) |
| Customer Feedback | ★★★★✩ (4/5) |
EverBest Computer (Ottawa) Inc. has been in business since 1988. With years of experience, we trust this professional service center and the quality of services it provides.
Currently, it offers laptop, desktop, and tablet repairs. You may have your smartphones fixed here as well.
For gamers, this is also a great place as it specializes in assembling custom gaming PCs.
On top of reasonable pricing, we like that it offers a free evaluation on data recovery and free delivery to local colleges and universities. Huge discounts, especially on your birthday, are great, too.
But above all, we just love how patient, knowledgeable, and friendly its workers are. They are customer-oriented and dedicated to making sure that you leave as a satisfied customer.
On a different note, there are available computer parts and accessories, too, along with other stuff that can augment your laptop experience. Affordable computer products at this one-stop shop range from laptops and tablets to processors and screens.
But since some have had issues with its opening hours, it is suggested to first call in before leaving home. You might also consider paying a visit on weekdays or Saturdays as it is closed on Sundays.
Nonetheless, with great process and support, EverBest Computer (Ottawa) Inc. remains one of our best options for laptop repairs.
Pros
- In business since 1988
- An array of products and services
- Free delivery and data recovery evaluation
Cons
- Some issues with opening hours
- Closed on Sundays
Customer Reviews
Much appreciated
“Edward is the best sales and a very good customer service person. I deal with Everest Computer for many years. Recently my Lenovo, bought from him many years ago, ran into a little issue. Again, Edward fixed it for me within a day. Much appreciated for his service.” — Wilson Li, Google Reviews
Five-star service
“Five star service! Fair prices and honesty! Andrew was outstanding! His knowledge is very impressive. Brought my laptop in because it would not boot up, he found a defective hard drive was the issue. He installed a new hard drive, recovered plethora’s of my pictures and files from my toasted drive and re-installed my windows, this computer has never worked better since the day I bought it. I feel very comfortable and confidant bringing any of my future computers to EverBest! Because…..they are the best! Thank you Edward and Andrew. See you again in the future.” — Trevor Van Tiel, Google Reviews
3. Geeks Know This
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★★ (5/5) |
| Customer Feedback | ★★★★✩ (4/5) |
Deemed one of Ottawa’s best repair shops, Geeks Know This is one of our top choices for laptop repair needs. Fixing all devices, its services extend to tablets as well as other gadgets like gaming consoles.
As of writing, it has already fixed over 1500 devices over the years.
We like that it has 7 years of experience and that it employs only honest, skilled, and professional technicians to do the job. Through its certification programs, it is able to train its people to keep skills up to par.
Praised for a quick turnaround time, we like that it strives to diagnose the problem and get things done as soon as possible. But depending on the nature of the repair, it might require a lead time of 24-48 hours, which could be too long for others.
Apart from offering a lifetime warranty, it’s also great that it gives priority to personalized on-site visits. The best part is that it won’t demand advance fees and will only require payments once the work is done and you’re satisfied.
If you don’t have enough time, you may also opt to have things picked up and choose to have repaired gadgets delivered right in front of your doorstep. If you intend to visit, don’t forget that it is closed on Sundays.
With superb customer service with highly skilled technicians to do the job, this is one of the places to consider when it comes to laptop concerns.
Pros
- 7 years of experience
- A wide range of services
- Lifetime warranty
- Delivery option
Cons
- 24-48 hours lead time for some services
- Closed on Sundays
Customer Reviews
Highly recommend
“I broke the screen on my laptop on a flight and was just passing through Ottawa. Geeks Know This responded to my message after hours, found the part, and offered an amazing turn around time. I highly recommend these geeks.” — Rebecca Jeppesen, Google Reviews
I was blown away
“I recently visited GEEKS KNOW THIS with my grievously wounded laptop. Nevin had to research finding a part as it was not a straightforward job and what I loved about dealing with Nevin was that not only was he supremely knowledgeable but he was also forthright, honest and bent over backwards to make sure that I was dealt with fairly. I really appreciated his honesty. In addition, his patience with me was outstanding. He spent long periods of time with me patiently answering my questions and helped me to find a solution even if it involved bringing my business elsewhere. I was blown away by the service, expertise and efficiency.” — Harry Crane, Google Reviews
4. Tech-Extra Computer Services and Sales
| Criteria | Ratings |
| Services Offered | ★★★★★ (5/5) |
| Service Warranties | ★★★★✩ (4/5) |
| Affordability | ★★★★★ (5/5) |
| Customer Feedback | ★★★★✩ (4/5) |
Tech-Extra Computer Services and Sales is a small Ottawa-based operation that strives to provide only the best services possible. Today, it specializes in computer set-up, repair, and maintenance.
One of the things we like about it is that its team is composed of honest and dedicated people. The highly skilled technicians can also repair and restore old laptops and other devices to their mint condition.
It sells, trades, and even customizes laptops and other devices. In fact, it currently has a wide selection of pre-owned and reconditioned laptops and devices you can choose from.
There are other items, too, like monitors, printers, and accessories. But since some already had complaints about these products, it is advised to scrutinize the items before purchasing them.
Among the other repair and maintenance services it offers include diagnostics and troubleshooting and data retrieval and backup. It does part replacement and software installation and updates as well.
In a nutshell, with friendly staff members and speedy service, Tech-Extra Computer Services and Sales deserves to make it to this list.
Pros
- Specializes in repair, and maintenance
- Sells pre-owned laptops
- A variety of services offered
- Delivery and shipping services
Cons
- Some issues with refurbished items
- Shorter operating hours on weekends
Customer Reviews
The fastest and the most responsive
“I called multiple stores and Tech-Extra was the fastest and most responsive! Ray and Lily were so friendly and very knowledgeable. I thought my laptop was completely fried and was expecting to lose everything on it, but they recovered all my files and brought it back to its working condition again, all within a few hours! Very quick service and reasonable prices. I would recommend them to anyone who needs anything computer related!” — Hanan Awneh, Google Reviews
Customer service is world-class
“Ray and Lily are experts in what they do. The service they provided was exceptional. They fixed my laptop quickly and their fees are very fair. Their customer service is world-class and I won’t bring my laptop to any other computer repair professional. Thank you again Ray and Lily!” — Wendy Wood, Google Reviews
5. OttawaComputerServices.ca
| Criteria | Ratings |
| Services Offered | ★★★★✩ (4/5) |
| Service Warranties | ★★★★★ (5/5) |
| Affordability | ★★★★★ (5/5) |
| Customer Feedback | ★★★★★ (5/5) |
If you want a quick, professional service, OttawaComputerServices.ca is the place to go. Services offered include computer and laptop repairs, LCD repairs, virus removal, and MacBook repairs.
It also provides services like software installation, motherboard support, and printer support, to mention a few.
As one of the best in the business, it protects its most important assets — technicians that are punctual, professional, and experienced. We just love how super cool, fast, and efficient they are in what they do.
Aside from rendering services at reasonable prices, we also like that it offers same-day on-site services for urgent needs. The best part is that primary and secondary hours for immediate on-site services come with base rates of $75 and $50, respectively.
If you need services on a weekly basis, it’s nice that it offers a “no extra” charge for storage to hold devices for future part replacements.
Another thing we like is its live chat support from Monday to Friday between 8 AM and 9 PM. The free estimates and quotations are also commendable as they prevent unforeseen charges.
However, as the website has limited information about its services, you might need to call in to ensure that everything is clear. Nonetheless, with great people and reliable services, OttawaComputerServices.ca is a go-to for laptop repair needs.
Pros
- Professional, experienced technicians
- Flat rates
- Same-day on-site services
- Live chat support
- Free quotations and estimates
Cons
- Fewer services offered
- Limited information on the website
Customer Reviews
Very professional
“I had my laptop working slowly and getting frozen. In the past, Peter gave me valuable advice related to another issue. Also, he fixed the laptop for my son, who was very happy with the service. So when I’ve got the problem, I even did not think to call elsewhere. In a less than 24 hours Peter returned my laptop with replaced hard drive and working as a brand new device. I greatly appreciate the very professional approach and politeness and definitely recommend Peter to everyone who needs service for their computers.” — Alla Mozgova, Google Reviews
Highly recommended
“Peter answered my call on a Saturday when I thought no one in Ottawa could get the right parts to fix my laptop screen. He was able to source the parts by mail, and with just an hour of installation, he had everything working. The price was exactly what he had quoted before starting the work, and throughout, he answered my questions and kept me up-to-date on his progress. Highly recommend!” — Brad Cater, Google Reviews
FAQs about Laptop Repairs
There you have it! We hope that this list has helped you find the best company to handle your laptop repair needs.
But if you’re considering buying a new one, this list of the best electronics stores in Ottawa might just work for you.