5 Best Cell Phone Repair Services in Ottawa
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5 Best Cell Phone Repair Services in Ottawa

No matter how careful we are in handling our cell phones, sometimes, accidents just happen. At some point, we would need to get it repaired. 

So if your cell phone needs some fixing done, our list of the best cell phone repair services in Ottawa is perfect for you. But first, how much do these services cost these days?

How much do cell phone repair services cost in Ottawa?

In general, the cost of having your cell phone repaired will be dependent on the problem that needs to be fixed. The price can also be affected by the model, brand, and shop as rates can vary from one repair store to another. 

To have a better picture of these costs, below is a table showing the most common repair types with price ranges.

Types of RepairsPrice Ranges
Screen replacement$90 - $490
Battery replacement$60 - $160
Charging port replacement$70 - $100
Camera lens replacement$30 - $50
Camera replacement$100 - $360
Back panel replacement$50 - $150
Speakers replacement$50 - $70
Water-damaged phone$40 - $100

Best Cell Phone Repair Services in Ottawa

To narrow down our options, we used the following criteria in our selection process to get the best in the business:

Pricing – We considered adding the shops that have competitive rates.
Services offered – We looked for repair shops that can offer a wide range of repair services.
Warranty – We also included those that provide warranties on services done.
Customer feedback – We considered what other customers had to say to supplement our own experience.

1. Wireless Rev

Wireless Rev Homepage
TestInfo
PRODUCTS & SERVICESRepair Services, Cell Phone Shop, Insurance, Trade-In, Wholesale, Shipping/Delivery Services
WEBSITEhttps://www.wirelessrevottawa.ca/
ADDRESS 1800 Bank St, Ottawa, ON K1V 0W3, Canada
CONTACT DETAILS +1 613-723-6363
OPERATING HOURSMonday to Friday 11 AM - 6 PM

Saturday 11 AM - 5 PM

Criteria Ratings 
Pricing★★★★★ (5/5)
Services Offered★★★★★ (5/5)
Warranty★★★★★ (5/5)
General Feedback★★★★✩ (4/5)

We believe that Wireless Rev is a place to go for various cell phone and electronic repair needs. This is because its wide range of repair services covers cell phones, tablets, computers, consoles, and other electronic devices. 

Apart from having most repairs done in less than 2 hours, we like that the shop provides a 1-year warranty on all services rendered. On top of this, we appreciate that it does price matching to offer the best service rate possible.

If you’re thinking of replacing your old phone, you may choose to get one from its large inventory of new and used phones. You may also opt to buy online and avail of its same-day delivery service, which adds convenience.

It’s great that there’s a free shipping deal, but this only applies with a minimum purchase requirement. Nonetheless, we think this is great if you’re planning on getting multiple devices that would cost more than $100. 

For people with constrained budgets, there are financing options, too, that come with 0% APR. There are insurance plans as well, but these are limited to screen replacements. 

Companies, on the other hand, can choose to take advantage of the shop’s wholesale option, which provides bigger discounts. We also appreciate that its website has live chat support, which is made available from 9 AM – 9 PM.

Pros

  • Various repair services
  • New and used cell phone shop
  • Price matching
  • 1-year warranty on services
  • Same-day delivery service
  • Financing options

Cons

  • Limited insurance plans
  • Closed on Sundays

Customer Reviews

The most amazing customer service

“Today my mother and I received the most amazing customer service from this store! She had broken her phone and was even given a replacement while her phone was being evaluated. The associates were engaging, informative and made the experience of having a broken phone as great as possible. I would highly recommend this store!” — Francesca Fox, Google Reviews

Prices can’t be beaten

“Super friendly no-nonsense staff. They do what they do, and they do it extremely well. Prices can’t be beaten, and my phone was finished right on time.” — Betty Robinson, Google Reviews

2. Mobile Klinik

Mobile Klinik Homepage
TestInfo
PRODUCTS & SERVICESMobile Devices, Repair Services, Cell Phone Plans, Shipping/Delivery Services
WEBSITEhttps://mobileklinik.ca/
ADDRESS50 Rideau St Unit 0350A, Ottawa, ON K1N 9J7, Canada
CONTACT DETAILS+1 613-667-5607
OPERATING HOURSMonday to Saturday 10 AM - 8 PM

Sunday 11 AM - 6 PM

Criteria Ratings 
Pricing★★★★★ (5/5)
Services Offered★★★★★ (5/5)
Warranty★★★★★ (5/5)
General Feedback★★★★✩ (4/5)

Having received an excellence award from the retail council of Canada, Mobile Klinik is one of the places to visit for cell phone repairs. Currently, its mobile device repair services extend from cracked screens to battery replacements. 

One of the things we like about it is that it offers free diagnosis and quotes, as well as a lifetime warranty on parts and labor for most repairs done. It’s also great that it has a lot of experience with brands like Samsung, LG, and Motorola.

For additional versatility, you may choose to bring your device to the store or have it mailed in, which is a great option for busy individuals. 

Another thing we appreciate is that it sells refurbished phones from various brands. The shop guarantees the quality of its pre-owned items with a 1-year warranty after a 34-point inspection by a certified technician.

If you’re thinking about getting a new one, Mobile Klinik has got you covered. You may also choose to activate your mobile device with the shop from wireless carriers like Telus and Public Mobile to save costs.

This is because activating with Mobile Klinik lets you enjoy a $5/month Sustainability Credit for 24 months. There are exclusive offers, too, but these are limited to a few selected products. 

Nevertheless, we think that this shop is a good place for cell phone needs. Its online chat support that adds extra convenience is worth noting as well.

Pros

  • A wide array of services
  • Large inventory of refurbished phones
  • Buys old phones
  • Warranty policies on products and services
  • Exclusive offers
  • $5/month Sustainability Credit
  • Has multiple locations in Ottawa
  • Open daily

Cons

  • Limited discount offers
  • Selective lifetime warranty

Customer Reviews

Get repairs done here without hesitation

“I have 2  iphones and they both are repaired here in the last month and the service has been great and very fast. One was a shattered screen and it only took a few hours to fix. The other was a battery replacement, it took less than 1 hour. would refer any friend to get repairs done here without hesitation. Thank you mobile klinik!!!” — Arth Patel, Google Reviews

Went above and beyond

“They diagnosed my problem in seconds and had my phone fixed in minutes. They went above and beyond and even did some free work. Highly recommend.— D. M.P., Google Review

3. uBreakiFix

uBreakiFix Homepage
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PRODUCTS & SERVICESRepair Services, Business/Partnerships, Shipping/Delivery Services, Gift Cards
WEBSITEhttps://www.ubreakifix.com/ca/
ADDRESS1600 Merivale Rd Unit 12, Ottawa, ON K2G 5J8, Canada
CONTACT DETAILS+1 613-422-1229
OPERATING HOURSMonday to Saturday 10 AM - 7 PM

Sunday 12 PM - 5 PM

Criteria Ratings 
Pricing★★★★★ (5/5)
Services Offered★★★★★ (5/5)
Warranty★★★★★ (5/5)
General Feedback★★★★✩ (4/5)

We like uBreakiFix because it offers a vast array of repair services. It can fix various devices from smartphones and tablets to computers and game consoles. 

Aside from a decent number of services offered, we like that the shop also does price matching. Its promise to beat competitors’ published prices by $5 translates to additional savings for you.

We commend this shop for its free diagnostics, which is useful when you’re unsure of what repairs are needed. And to help you save time and attend to more important matters, the shop finishes most repairs within 45 minutes or less.

If you’re a company that has multiple repair needs, uBreakiFix has special offers just for you. Apart from providing free diagnostics and estimates, it also has special bulk discounts, which are great for cutting costs. 

There are staff and student discounts, too, to help concerned individuals deal with finances better. While there might be available discount promotions on some of its services, they are rather limited and selective.

If you want to invest and run your own uBreakiFix branch, the company is also open for franchising. Also worth mentioning are its gift cards that can serve as practical presents for people you love. 

Pros

  • Offers various repair services
  • Price matching
  • Free diagnostics
  • 1-year warranty on repairs
  • Staff and student discounts
  • Has multiple locations in Ottawa

Cons

  • Selective repair discounts
  • Limited operating hours on Sundays

Customer Reviews

Honest, timely service

“Honest, timely service. The two screen replacements I had done here were done quickly, professionally, and looked perfect. On another occasion, I had a separate issue with my phone screen. It wouldn’t turn on. I brought it to ubreakifix and they were honest with me about the source of my problem, fixed it for me, and saved me over $100 for another screen repair. Thank you!” — Kyla Bruff, Google Reviews

Exceptionally positive

“My experience with uBreakiFix is exceptionally positive. The quality of the customer service is fantastic and when it comes to fixing electronics, they are second to none. Overall, I absolutely recommend their services to anyone with electronics that need repair.” — Alex Darcovich, Google Reviews

4. Capital Cellular

Capital Cellular Homepage
TestInfo
PRODUCTS & SERVICESPre-Owned Devices, Repair Services, Business Solutions, Shipping/Delivery Services
WEBSITEhttps://www.capitalcellular.ca/
ADDRESS11 Festive Private, Ottawa, ON K2C 4A1
CONTACT DETAILS+1 888-451-3336
OPERATING HOURSMonday to Friday 10 AM - 7 PM

Saturday to Sunday 10 AM - 5 PM

Criteria Ratings 
Pricing★★★★★ (5/5)
Services Offered★★★★★ (5/5)
Warranty★★★★★ (5/5)
General Feedback★★★★★ (5/5)

Capital Cellular offers a lot of services, which is one of the things we like about it. While the shop specializes in smartphones and tablets, it also has repair services for other devices like laptops, iPods, and smartwatches. 

We commend its onsite mobile service as its trucks are professionally up-fitted. They are equipped with nice features like heating/cooling systems, work benches, and LED lighting, which provide a quality work environment. 

While we appreciate its free onsite services within the primary service areas, those outside these premises will have to deal with additional charges.

Aside from providing original/OEM quality parts on most of its repairs, we like that the shop encourages its customers to watch the entire repair process. Its 1-year warranty on every repair done is commendable, too, as it provides an extra layer of confidence.

Its business solutions are also great for companies as these can help increase productivity while cutting costs. The best part is that the services are readily available 7 days a week and can be paid through multiple payment methods. 

If you’re interested in buying pre-owned devices, the shop also has a wide array of products you can choose from. What’s more delightful is that all products have been meticulously inspected and come with a 90-day warranty.

Pros

  • Wide range of services
  • Sells new and pre-owned devices
  • 30-60 minutes of onsite repairs
  • Free onsite services
  • Certified pre-owned devices
  • Multiple payment methods

Cons

  • Extra charge outside primary service area
  • No product listings are available

Customer Reviews

Amazing experience

“I would seriously like to express how AMAZING my experience was with Capital Cellular. From start to finish they were extremely professional. There were no hidden costs, the price was what was quoted and nothing more. They came right to my work to perform the repairs and it was done way quicker than they told me. I HIGHLY recommend them for any and all cellphone repairs.” — Jason Overfors, Google Reviews

10/10 service and workmanship

“Capital Cellular is a convenient, responsive, and professional service offering extremely competitive rates for mobile repairs. I would definitely use their services again and recommend them to anyone requiring mobile repairs. 10/10 service and workmanship!!” — Jeffrey Medeiros, Google Reviews

5. Allo Allo Wireless

Allo Allo Wireless Homepage
TestInfo
PRODUCTS & SERVICESRepair Services, Shipping/Delivery Services, Unlocking and Factory Reset Protection, New and Pre-Owned Phones, Accessories
WEBSITEhttps://alloallo.ca/
ADDRESS738 Bronson Ave, Ottawa, ON K1S 4G3, Canada
CONTACT DETAILS+1 613-262-0684
OPERATING HOURSMonday to Friday 10 AM - 8 PM

Saturday 11 AM - 5 PM

Criteria Ratings 
Pricing★★★★★ (5/5)
Services Offered★★★★★ (5/5)
Warranty★★★★★ (5/5)
General Feedback★★★★✩ (4/5)

Among the cell phone repair services in Ottawa, Allo Allo Wireless is one of the best providers to consider. You can have your gadgets repaired through its in-store, mobile, or mail-in repair services, options that we think are rather convenient. 

There are, however, no specific details provided as to what kinds of services it renders. Nonetheless, we know and appreciate that it offers free diagnostic and device usage support services that are essentially useful for customers.

Aside from its 100-day warranty, the convenience its multiple locations provide and the extra savings from price matching are also commendable. We appreciate that it offers a special discount for students to help them deal with costs.

One of the things that caught our attention is the shop’s unlocking and factory reset protection (FRP) services. These allow one to use restricted devices and provide additional protection against theft. 

If you want to replace your old phones, the shop also has a wide selection of refurbished items you can choose from. All devices are covered by a 30-day warranty, which will save you some costs. 

There’s an option to trade in your old devices, too, which is another good way of upgrading your phone without the hefty price tag.

Pros

  • Several repair service options
  • 100-day warranty
  • Unlocking and FRP services
  • Price matching
  • Discount promotions
  • Has multiple locations

Cons

  • Services offered not specified
  • Closed on Sundays

Customer Reviews

The best decision I made

“I am extremely happy with the professional and prompt service with Allo Allo Wireless.I was prepared to travel from inner west for their service and it was the best decision I made. They are the best in their field and couldn’t be happier with their service and quality job. I will never go anywhere else. They saved my phone when everyone else said they couldn’t do it and at an amazing price. Thank you Allo Allo Wireless!” — Josep Moliner, Google Reviews

Best place in town

“Best place in town, they fixed my phone in no time. Highly recommend this place for repairs & accessories. They have a wide range of variety for cases & they do custom cut screen protectors for other devices like cameras.” — Peter Harper, Google Reviews

FAQs about Cell Phone Repair Services in Ottawa


We understand how important mobile devices are these days. So we hope that you find the most ideal shop for all your repair needs from the list we provided.