Best Car Repair
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Top 5 Car Repair Shops in Ottawa

Efficient evaluation – Shoddy car repair shops don’t really care about you or your vehicle. We looked for reliable ones who are meticulous in inspecting what your car needs and what it doesn’t. 
 
Range of services – Some people make their busy schedule the reason behind why they are not able to take their cars for repair, not until it’s too late. Finding a one-stop shop where everything you need is at your disposal can help save time. 
 
Affordable rates – Picking car repair shops that will give you your money’s worth can encourage you to go back when you need more help. Steep prices are every car owner’s nightmare.  
 
Customer service – It is important for clients to feel that their needs are addressed. How the staff treats people could translate to a repeat business- or not.

How frustrating would it be when your car breaks down while you are driving off to somewhere important? This scenario could easily be prevented if you practice proper preventative maintenance of your vehicle. 

Getting your car serviced in regular intervals will help you have a happy and safe time on the road. So, we have rounded up the top car repair shops in Ottawa for your reference.

Knowing how much you need to spend on average can help you take care of your car better. The next section gives you a ballpark figure of the most common vehicle services you would need.  

How Much Does Car Repair Cost in Ottawa 

Owning a car means allotting a part of your earnings for its maintenance. To do that, you need to know what your car needs at certain points. 

Some maintenance or repair happens after you drive a specific mileage. Other services you need to avail of on a per month basis. 

Costs vary depending on a car’s make or model. Also, you have to factor in labour costs and additional taxes. 

The table below gives you a summary of how car repair shops charge for common services. 

Car Maintenance/ Repair CostEstimated Price
Basic oil and filter change$ 50
Synthetic oil and filter change$ 120
Wiper blades repair$ 135 to $ 190
Tire change and balance (4 wheels)$ 80
Wheel alignment (4 wheels)$ 120
Battery replacement$ 100 to $ 400
Brake work $ 250 to $400

1. SMRO Auto Repair and Service

SMRO Auto Repair and Service
TestInfo
SERVICESBatteries, tune-ups, air conditioning, cooling system/ heating, exhaust system, electrical system, engine performance, oil and filter change, brakes, transmission/ clutch, suspension and steering, tires, drive train, shocks and struts
WEBSITEhttps://www.smroauto.com/
ADDRESS849 Boyd Ave Ottawa, ON, K2A 2C9
CONTACT DETAILS613-792-SMRO (7676)

[email protected]

OPERATING HOURSMonday – Friday: 8:00 AM to 5:00 PM
Criteria Ratings 
Efficient evaluation★★★★★ (5/5)
Range of services★★★★★ (5/5)
Affordable rates★★★★★(5/5)
Customer service★★★★★(5/5)

SMRO Auto Repair and Service is fairly new in the business. It only opened its business doors to the public last 2017. 

But, the man behind it, Robin Pudasaini, has been in the car industry for quite some time. His experience and knowledge about vehicles helped SMRO to gain strong patronage. 

The number of positive feedback about SMRO is quite overwhelming. People couldn’t help but praise different things about it. 

For one, clients say that SMRO’s assessment about their cars is always spot-on. It also does not take long before Robin and his mechanics find out what the real issues are. 

What we find really nice is how people in SMRO explain to their clients in very simple terms what their car needs. If you are a non-car person, the jargon about car parts can really get confusing. 

People who have used their service also agree that Robin and his staff are always upfront and fair with fees. The phrase “do not feel taken advantage of” has been repeatedly used in SMRO’s glowing reviews. 

However, this vital information is missing on their website. Including a simple price range of their services would help people decide faster.   

Another thing that sets SMRO apart from other auto repair shops is how they go above and beyond with their services. Robin even offers to drive you to your work, home, or any important appointment if your car is still being serviced by his staff. 

You could also depend on SMRO to squeeze you in even with short or no notice. You would feel that they genuinely care for your welfare and your safety. 

They do almost all of their repair and service the same day you bring your car in. You could even lounge in their waiting room, with WiFi and complimentary espresso to keep you company. 

SMRO could work on passenger cars, medium-sized trucks, SUVs, among many others. They offer a 1-year warranty on services, parts, and labour. 

Pros

  • Accommodates no or short notice clients (in dire instances)
  • Complimentary espresso while waiting
  • Offers to shuttle clients, if needed
  • 1-year warranty
  • Affordable rates

Cons

  • Closed on weekends
  • No price matrix on their website

Customer Reviews

Thorough service that give peace of mind

“After reading several reviews for several different car repair shops in Ottawa, decided to give SMRO a try. My wife and I drove 2 hours to get to Ottawa and yes, it’s hard to find a good mechanic that is not only honest, but informs you and shows you what needs to be done on your vehicle. I’d drive from Montreal to Toronto if it meant great service! After replacing all 4 Wheel Bearings (was expecting only one), some front suspension Stabilizer Bar Links, an oil change, and extra $$, our car runs smooth. Peace of mind for the upcoming winter. Robin takes the time to not only show you what needs replacing, but explains your options as well. You can actually see them working on your car. Unlike some shops and most dealers where you have no idea what’s going on. Thx to Stephanie as well. Would highly recommend them and will definitely be back. Not too often I hope! ;).” — Mike

Gives sound advice 

“We took our 15 year old, nearly 500K km highlander to Robin for advice on what needed attention to keep it on the road another couple of years.  Robin was thorough, professional, knowledgeable and gave us great explanations and recommendations on what to do and what was not worth it given the age of the car.  There are many mechanics who would just have given you a long list of things that you’d pay them for … not so Robin.  He was really looking out for us and our pocketbook with sound, balanced advice. It also helped that Robin is very warm and personable.A really nice guy. SMRO will be our go to for all car repair and maintenance in Ottawa.” —Maria Deckinger

2. Roy Rump and Sons Ltd. 

Roy Rump and Sons Ltd
TestInfo
SERVICESBrakes, drivetrain, fluid service, cooling system, maintenance, air conditioning, exhaust, electrical, steering, suspension, engine, transmission, diagnostic services, tires and alignment
WEBSITEhttps://royrumpandsons.com/
ADDRESS1037 Pinecrest Rd, Ottawa, ON K2B 6B6, Canada
CONTACT DETAILS+1 613-828-3213

[email protected]

OPERATING HOURSMonday to Friday 7:30 AM to 5:00 PM
Criteria Ratings 
Efficient evaluation★★★★★ (5/5)
Range of services★★★★★ (5/5)
Affordable rates★★★★☆(4/5)
Customer service★★★★☆(4/5)

The business started as an Esso (gas station) franchise for Roy Rump. 30 years after, the business owner sold the shop to Roy and this is where his children took active involvement.

Roy passed his passion for auto repair to his children. This same passion drove them all to build a state-of-the-art car repair shop.  

What makes Roy Rump & Sons different from their competitors is their use of digital inspection. Clients love how they were sent comprehensive reports along with pictures of what needs to be done with their cars. 

Rump’s digital inspection is thorough as it points out what services need immediate attention and what can wait. Clients also appreciate the accessibility of the report as it is sent straight to their emails or mobiles. 

If you value honesty and accuracy, you would appreciate how they give you upfront estimates. This is backed up by clients saying that they didn’t charge fees that are way beyond what they have quoted. 

One thing we wish they had was a price matrix on their site. Having a price matrix would’ve been helpful for those who are thinking of getting their cars done here. 

Their shop has 10 parking bays and 8 lifts. Talk about enough space to accommodate many cars at a time. 

Pros

  • Uses digital inspection
  • Wide space to accommodate cars
  • Upfront estimates
  • Accessible reports through email or mobile
  • 2 year 40,000km nationwide warranty

Cons

  • Closed on weekends
  • Some client complaints about bad customer service
  • No price matrix on their website

Customer Reviews

Unparalleled service

I’ve brought my 2011 Subaru Forester to Roy Rump for a few years now. I absolutely love the service. They go above and beyond. The communication is top notch and prices can’t be beat. I love the picture inspection. I can see exactly what is going on with my car and any work that needs to be done on it. Extremely satisfied and highly recommended.” —Dave Cesario

Dependable service even in a short notice

“While visiting Ottawa noticed/heard exhaust system wailing like a banshee. Within 30 minutes they had it up on the hoist and replaced a sorry excuse for a heat shield within minutes. Charged the minimum. If I lived in Ottawa I know where I’d be taking my car.” —Michael Roth

3. Dirienzo & Saikaley Automotive

Dirienzo & Saikaley Automotive
TestInfo
SERVICESAir conditioning, brakes, exhaust system, oil change, suspension, tires, tune-up
WEBSITEhttps://www.dirienzoauto.aaro.ca/
ADDRESSDirienzo & Saikaley Automotive 1 Spadina Avenue Ottawa, Ontario K1Y 2B7
CONTACT DETAILS(613) 722-5819
OPERATING HOURSMonday to Friday 8:00 AM to 5:00 PM
Criteria Ratings 
Efficient evaluation★★★★☆ (4/5)
Range of services★★★☆☆ (3/5)
Affordable rates★★★★★(5/5)
Customer service★★★★★(5/5)

Albert Saikaley and Nick Dirienzo have been in the car repair industry since 1992. Area residents flock to their business because of their excellent customer service. 

Clients often use the words “honest, trustworthy, and friendly” to describe the people at Dirienzo and Saikaley. Technicians take the extra mile of knowing the clients and not just their cars. 

It is not to say that Dirienzo and Saikaley only bank on being personable. They are also knowledgeable in their field. 

You would appreciate how they resolve car issues quickly. They would also take the extra mile to explain to you what was wrong with your car and the repairs they have made. 

One downside is their limited services compared to other auto repair shops. Adding more to their list could help to bring more people in. 

Another thing that might help them attract more potential clients is an upgrade to their website. This tech-savvy generation would want something more appealing and more comprehensive. 

Pros

  • Affordable rates
  • Personable customer service

Cons

  • Closed on weekends
  • Website design and information need updating
  • Limited services
  • No mention of warranty

Customer Reviews

Their impeccable service earned my trust

“These guys are the best. I’ve gone here for several years now and have been very happy with the service. They’ve do good work, honest, friendly and super helpful.” —Liam Smith

Worth recommending to others

“We love these guys!  They do great work at a very fair price, and are super honest and trustworthy.  We’ve been going to Nick and Albert for over 15 years and have also sent a couple dozen of our friends their way over this time.  We wouldn’t go anywhere else with our vehicles!” -Mark Vidalin

4. Final Stop Auto Center 

Final Stop Auto Center
TestInfo
SERVICESTire services, safety inspection, wheel alignment, brake services, oil and filter change, engine diagnostic and repair, transmission repair, exhaust system repair, steering and suspension, ignition and battery services
WEBSITEhttps://www.finalstop.ca/
ADDRESS1343 Marchand St, Ottawa, ON, K1B 3N7
CONTACT DETAILS613-749-5797

[email protected]

OPERATING HOURSMonday to Friday 8:00 AM to 5:00 PM
Criteria Ratings 
Efficient evaluation★★★★☆ (4/5)
Range of services★★★★★ (5/5)
Affordable rates★★★★★(5/5)
Customer service★★★★★(5/5)

Final Stop Auto Center has been keeping clients happy since 2003. Ali Mustapha is the man behind the success of this full-service auto repair shop. 

What clients love about Final Stop is their quick yet reliable work. The extensive knowledge of their technicians makes any car fix seem like a breeze. 

Final Stop also is very considerate of their clients’ time. They offer 24/7 drop-off for those who can’t make it during their operating hours. 

We also love the idea of the local shuttle service. Final Auto Shop makes sure you get to work on time even if your car is being serviced. 

On top of all these stellar services is an affordable price. They even have promo packages that combine some essential car maintenance services. 

Some clients also see Final Stop as a lifesaver. This is because they accommodate repairs even with no notice if they see a critical need to fix the vehicle. 

One downside though is that they only offer 90 days or 5,000 km (whichever comes first) warranty. This is the industry’s minimum warranty based on the law. 

Pros

  • Affordable rates
  • After hours drop-off
  • Offers promotional packages
  • Accepts no notice clients (in dire instances)
  • Local shuttle service

Cons

  • Closed on weekends
  • Warranty is for 90 days/ 5,000 km only

Customer Reviews

Professional service you can count on

“My car had a plate underneath its engine come loose while driving and this was the closest mechanic so I went by hoping they could fix it without an appointment. They fixed it in 10 minutes and sent me on my way free of charge! They were polite, fast and helped me out when I needed it (or else I would not have been able to get home). I will be returning and I highly recommend!.” — Julian Clayton 

Complete package

“Quality service. Competitive rates. Clean waiting room. Knowledgeable staff. Highly recommend this company. They go above and beyond for their clients.” —Delora Guignion 

5. Mike Galazka Service Centre

Mike Galazka Service Centre
TestInfo
SERVICESOil changes, tune ups, engine repair/ replacement, air conditioning, electrical system, brake repair, factory scheduled maintenance, suspension and steering, shocks & struts, cooling system, exhaust systems & mufflers, transmission, tires, wheel alignment, safety inspections, hybrids
WEBSITEhttps://mikegalazkaservicecentre.com/
ADDRESS123 Main Street, Ottawa, Ontario K1S 1B9, Canada
CONTACT DETAILS(613) 232-6659
OPERATING HOURSMonday to Thursday 8:00 AM to 5:30 PM

Friday 8:00 AM to 5:00 PM

Criteria Ratings 
Efficient evaluation★★★★☆ (4/5)
Range of services★★★★★ (5/5)
Affordable rates★★★★★(5/5)
Customer service★★★★☆(4/5)

Since 1966, Mike Galazka has slowly made a good reputation in the auto repair industry. His 

engineering background coupled with great service earned his shop some loyal customers. 

What clients love about this garage is that it will help you find the most cost-effective alternative. Galazka will always look for ways to save you cash, without compromising the quality, of course. 

They do not stop with the wide range of services that they have. They would go over and beyond by turning your vehicle to their trusted network of specialty facilities when they can’t get the work done themselves. 

It is also cool to see some vintage and collector’s cars in their shop. They understand that some people prefer these antique cars and they make sure that the vehicles will be in prime condition. 

One downside is that their website has no mention of a warranty being offered. This is something that potential clients may look for. 

Pros

  • Affordable rates
  • Can repairs vintage and collector’s cars
  • Has a network of specialty facilities to help them out

Cons

  • Closed on weekends
  • No mention of warranty 
  • No price matrix on their website

Customer Reviews

Honest evaluation

“I had a great first experience with the Mike Galazka Service Centre.  They were up front about services that my car didn’t need, they addressed all the concerns I brought in and the customer service was great!.” —Danaya Kotyk

A family business you can trust

“This is the second generation of Glazka’s working this business along with long term staff members. They built their business on being great to their customers and have earned the loyalty of those people. Can’t say enough about the team there! You are in good hands!!” —David Walsh

FAQs about Car Repair Shops in Ottawa 


This concludes our listicle of the top car repair shops in Ottawa. You can check them out and pick the one who suits your preferences according to the criteria we have reviewed.  

Did we miss any first-rate car repair shops in Ottawa? We are open to your suggestions and recommendations. 

Car repair shops offer a wide range of services. If you want to take your vehicle for more detailed services, you would surely appreciate these articles.