5 Best Alarm System Suppliers in Ottawa
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5 Best Alarm System Suppliers in Ottawa

Feeling safe and secure is one of the best feelings you’ll ever get. Whether it be in your home or office, it feels good when you know that you have control and instant knowledge of potential danger or issues.  

The best alarm system suppliers in Ottawa do not just offer modern equipment but also peace of mind by installing security systems in the place you want to protect. 

We prepared this list today to help you start being proactive with your security measures.  But before you do, the next section would give you a glimpse of some common costs in setting up a safe home or business site. 

How Much Do Alarm Systems Cost in Ottawa 

The cost of your alarm system will depend on your security needs. The number of your security devices will increase according to the level of security you desire. 

Alarm systems are not only about the equipment, per se. For you to make good use of the system, it must also be properly installed ⏤ which has a separate fee. 

Aside from that, the bulk of the alarm system costs falls on the monthly monitoring. You can think of these monthly fees as subscription fees, only that what you’re paying for is your peace of mind and security. 

The table below shows some rough estimates of how much you need when you invest in an alarm system. 

ALARM SYSTEM SERVICESESTIMATED COST
EquipmentStarts at $200
Installation/ ActivationBetween $0 to $200
Monitoring ServicesBetween $30 to $50/ month

Best Alarm System Suppliers in Ottawa

Picking the best alarm system suppliers in Ottawa leaves you with little doubt about your safety. You would have a professional partner to keep watch of your security. 

What criteria can help you choose the best in this industry? Here’s what we used to get the ones on our list. 

The features of an alarm system can help to increase security and lessen false alarms. It shall also be durable and easy to use. 
The inclusions in the alarm system that you will avail are also important. You may look at some things such as a battery backup, warranty, or insurance certificate. 
To have an excellent monitoring system with your alarm system is imperative. The responsiveness and availability of the monitoring station make a big difference when it comes to securing your safety. 
Great customer support is also another factor to consider with alarm system suppliers. Their knowledge, responsiveness, and professionalism can put your mind at ease. 

Without further ado, let’s now get to know each entry and see what makes them different from the rest. 

1. Red Flag Security

Red Flag Security's homepage
TestInfo
SERVICESSecurity systems, alarm systems, video surveillance, access control, structured wiring
WEBSITE

https://www.redflagsecurity.ca/

ADDRESS207 Bayswater Ave. Ottawa, ON, K1Y 2G5
CONTACT DETAILS613-799-1188

[email protected]

OFFICE HOURSMonday to Friday 9 AM to 5 PM
Criteria Ratings 
Features★★★★✩ (4/5)
    Range of Features★★★★✩ (4/5)
    Ease of use★★★★★ (5/5)
Inclusions★★★★★ (5/5)
Monitoring System★★★★✩ (4/5)
Customer Support★★★★★ (5/5)
      Installation ★★★★★ (5/5)
      Responsiveness★★★★★ (5/5)
      Knowledge ★★★★★ (5/5)

This alarm system supplier is BBB accredited since 2011 and recognized by ThreeBestRated as one of the Top 3 security systems in Ottawa this 2021. 

RedFlag Security caters to both residential and commercial security needs. They don’t have fixed packages because they allow you to add on more security devices as you see fit. 

You can start your interaction with them by giving them a call or filling up their online contact form. You are then entitled to a no-obligation-free alarm system quotation which can help you decide on an alarm system that works best for you. 

We love the fact that they kept abreast with technology trends with their alarm systems. Some examples are pet-friendly motion detection and the capacity to control your alarm system even when you’re away from home. 

We also appreciate that they offer a free lifetime warranty and the possibility of up to 20% savings on insurance. These perks are added layers to the peace of mind that one gets out of having alarm systems. 

However, upon browsing through their website, we felt that some vital information can still be added to make it more insightful to potential clients. 

For example, they could address the possibility of false alarms. Also, aside from stating that they have 24/7 monitoring, how the monitoring station responds to alarm incidences was not elaborated. 

If you read through their FAQs, it’s quite strange to see some questions which lack some answers. 

Another letdown is that they have no office hours on weekends. Some urgent matters or troubleshooting concerns might arise during these times and prompt answers are vital since they’re about security. 

Pros

  • BBB accredited
  • Offers home and business alarm systems
  • Gives a free lifetime warranty
  • Offers free alarm system quotation
  • Can help you save up to 20% on insurance
  • Allows you to control alarm system remotely
  • Has pet-friendly motion detection

Cons

  • Website lacks some information
  • Office closed on weekends

Customer Reviews

Prompt and accomodating

“We were really impressed by the prompt customer service we were given by Red Flag. Home security was a very important factor when we were moving into our new home and when we heard about Red Flag security system, we gave them a call. Not only did Andrea promptly provide us quotes to suit our requirements, she also accommodated our after-work hours schedule to set up the system. On the day of the installation, the Red flag technical expert, John did an amazing job installing the system and gave us very good advice on the overall system. It has been almost a month now and we feel safe thanks to the robust security system in place. Thank you Red Flag for your excellent services!” — Sharon

Service-oriented

“We are extremely pleased with the installation. John was courteous and completely service-oriented. He took his time to answer all our questions and concerns. He walked us through step-by-step to ensure we fully understood. His installation process was completely professional.” — Mike B.

2. Alliance Security Systems

Alliance Security Systems homepage
TestInfo
SERVICES24-hour security system monitoring, interactive security, video monitoring, IQ Panel, perimeter security system, barrier bars
WEBSITE

https://www.allsecure.com/

ADDRESS872 River Rd Manotick, ON Canada K4M 1B2
CONTACT DETAILS613-860-0396
OFFICE HOURSMonday to Friday 9 AM to 5 PM
Criteria Ratings 
Features★★★★★  (5/5)
    Range of Features★★★★★ (5/5)
    Ease of use★★★★★ (5/5)
Inclusions★★★★✩ (4/5)
Monitoring System★★★★★ (5/5)
Customer Support★★★★✩ (4/5)
      Installation ★★★★✩ (4/5)
      Responsiveness★★★★✩ (4/5)
      Knowledge ★★★★✩ (4/5)

Alliance Security Systems, owned by licensed electrician Terrill Leclair, provides alarm systems for both residential and commercial clients. 

What we find unique with this BBB-accredited alarm system supplier are its ‘Crash and Smash’ detection technology. This feature gives a signal to your central monitoring station if someone tries to damage or destroy your control panel. 

Aside from this winning feature, you also get to enjoy remotely controlled security⏤ which perfectly runs in Android, iPhone, or Blackberry. However, their alarm system has no mention of pet-friendly motion detection, which helps to lessen false alarms. 

Speaking of false alarms, it seems these are not an issue with Alliance Security Systems. The technology that they utilize makes them confident to offer a ‘no false alarm’ guarantee. 

In the rare cases that false alarms occur, the company is gracious enough to pay for the costs.

We appreciate the fact that they have a local central monitoring station which translates to quicker dispatch. On top of that, they have three backup sister stations to cater to clients if needed. 

Although they’re closed on weekends, this isn’t a big issue for addressing clients’ needs. This is because they have 24-hour telephone support and service calls. 

Some more perks that Alliance Security offers are insurance discounts and a free consultation. It’s also good news that you can choose among pre-authorized payment plans, email money transfers, or personal/cashier’s check as your payment method. 

One letdown is that their prices are higher than the industry’s standards. 

Also, even with decades in business, they are not free from clients’ complaints on how they handle some queries and dissatisfaction with their services. 

Pros

  • BBB accredited
  • Offers home and business alarm systems
  • Remotely controlled security
  • ‘Crash and Smash’ detection technology
  • Local central monitoring station with 3 backups
  • Offers ‘no false alarm’ guarantee
  • Flexible payment methods
  • Offers insurance discount
  • Has 24-hour telephone support and service calls
  • Free consultation

Cons

  • No mention of pet-friendly motion detection
  • Closed on weekends
  • Relatively higher prices
  • Some client complaints on customer support

Customer Reviews

Never had a fault or false alarm

I have been a client of Alliance Security for more than ten years, both at home and in all my businesses. Alliance is by far the most professional alarm installer in the city, I have never had a fault or false alarm. They don’t offer “free alarms” because their systems work. I 100% recommend them to anyone considering a great system.” —Richard G. 

A reliable partner for home and business security system

“Been dealing with Terrill and his dad before him for over 20 years for my home and business. Very professional installation and after-sales service.” — Dan Poitras

3. Canadian Security Team

Canadian Security Team's homepage
TestInfo
SERVICESHome security, commercial services (protection, security, communication), medical alert system
WEBSITE

https://canadiansecurityteam.ca/

ADDRESS299 Concession Street, Suite 301 Kingston, Ontario K7K 2B9
CONTACT DETAILS613-725-9939

[email protected]

OFFICE HOURSMonday to Sunday 8 AM to 4:30 PM
Criteria Ratings 
Features★★★★★ (5/5)
    Range of Features★★★★★ (5/5)
    Ease of use★★★★★ (5/5)
Inclusions★★★★✩ (4/5)
Monitoring System★★★★✩ (4/5)
Customer Support★★★★★ (5/5)
      Installation ★★★★★ (5/5)
      Responsiveness★★★★★ (5/5)
      Knowledge ★★★★★ (5/5)

This BBB accredited alarm system supplier has been servicing a big part of Ottawa since 1948. They cater to residential and commercial security needs. 

You may start your inquiry about their services by availing of the free quote. A security expert would assist you and present you with the best options for your home or business. 

What we love about Canadian Security Team is its medical alert system. This gives elderly people the freedom to live alone yet have peace of mind that help will come if they need it. 

They also offer a remotely controlled security system and their motion detectors are pet-immune. Aside from these common offerings in modern alarm systems, they also have some additional features/ inclusions. 

You may request for their guard service and have a guard come by to check your premises when an alarm sounds off. This lessens false alarm costs because the situation is controlled even before police are dispatched. 

Canadian Security Team also has an elevator monitoring feature. If you’re taking the elevator to work every day, you have fewer worries of being stuck because you can call for help (police, ambulance, firefighters) at a press of a button. 

Their 24/7 customer support could assist you with your queries. We love the fact that they have bilingual staff which ensures that there would be no language barrier when it comes to discussions about safety and security. 

However, not much has been said about their monitoring station. This part of the alarm system package is essential thus merits some discussion on their website. 

Also, they seem to have no mention of insurance discounts or warranties. These two offerings are quite common with other leading alarm system suppliers. 

Another letdown is that they only accept credit card payments. This could be an issue for some people who find other payment methods more convenient. 

Pros

  • Has 24/7 customer support
  • Bilingual security professionals
  • Offers medical alert systems
  • BBB accredited
  • Has guard service
  • Offers home and business alarm systems
  • Has elevator monitoring feature
  • Offers free estimate
  • Remotely controlled security
  • Has pet-friendly motion detection

Cons

  • Website has no mention of the monitoring station
  • No mention of warranty and insurance discounts
  • Only accepts credit card payments

Customer Reviews

Satisfied client throughout years

“Have been with CST since 2004. The alarm service is very dependable and the customer service is excellent. Over the years I have had to call every so often for changes on my end and I find them to be very helpful and quick to reply. Monitoring rates are also low compared to others on the market.” —Patrick Istead

Best in their field

“I have been a CST customer for 15 years. Best security company I have dealt with.” -Lorraine

4. Protek Installations

Protek Installations homepage
TestInfo
SERVICESResidential/ commercial security, home automation, video surveillance
WEBSITE

https://www.protekinstallations.ca/

ADDRESS6654 Stillwood Dr. Ottawa, ON K0A 2T0
CONTACT DETAILS613-447-8607

[email protected]

OFFICE HOURSOpen 24/7
Criteria Ratings 
Features★★★★★ (5/5)
    Range of Features★★★★★ (5/5)
    Ease of use★★★★★ (5/5)
Inclusions★★★★✩ (4/5)
Monitoring System★★★★★ (5/5)
Customer Support★★★★★ (5/5)
      Installation ★★★★★ (5/5)
      Responsiveness★★★★★ (5/5)
      Knowledge ★★★★★ (5/5)

Protek Installations has been offering residential and commercial security solutions to Ottawa since 2009. Even with a decade in the industry, their prices remain to be very competitive. 

Del Martin is the man behind Protek Installations. His name always comes up in satisfied reviews of past, present, and continuing clients. 

What makes Protek Installations stand out is its stellar customer support. Sources only have positive things to say from the installation process up to follow-up calls to ensure that the systems work well. 

Aside from the staff of Protek Installations being personable and professional, they also are bilingual. In our opinion, this makes discussion about safety and security easier for clients who prefer one language over another. 

Protek Installations also offer modern security equipment. We particularly love the Lynx Touch which can accommodate 64 wireless devices ⏤ just imagine the level of security it can give your home or business site. 

Their security equipment is also at par with the current trend of being remotely controlled. You can still be in touch with your alarm system even when you’re away from home through a mobile app. 

It’s also worth noting that their lifetime warranty is quite comprehensive. It covers replacements, repairs, labour, and even battery replacement. 

Another layer of security that Protek Installations offers is that their local monitoring station has a live agent response. In our opinion, this makes for a quicker and more accurate response to emergencies. 

It’s no wonder why clients find it easy to refer Protek Installations to people they know. This simple act has a perk too as they award you $100 for successful referrals. 

One downside we see with this alarm system supplier is that there is no mention of insurance discounts offered. A free quote/ consultation, which is a common offer from their competitors, seems also not part of their deal. 

Lastly, in our opinion, it would be better if they are BBB accredited because they’re in an industry where clients look for businesses that are truly trustworthy and reliable. 

Pros

  • Has ‘Refer a friend’ program
  • Offers home and business alarm systems
  • Remotely controlled security
  • Lynx Touch can accommodate 64 wireless devices
  • Competitive prices
  • Offers lifetime warranty for parts/ equipment replacements, repairs, labour coverage, battery replacements
  • Bilingual customer service
  • Live agent response for local monitoring
  • Has pet-friendly motion detection

Cons

  • Not BBB accredited
  • No mention of insurance discounts and free quote/consultation

Customer Review

Extremely knowledgeable

“Top notch job. Installed cameras around the house. Very clean detail-oriented work, extremely knowledgeable and professional, and I will definitely be using them again for all our security/monitoring needs!” —Vic Victor

Highly efficient

“Protek is a great company and their customer service is amazing. Del is wonderful and has responded to my questions and concerns at all hours of the day and night. He installed my security system when I bought my house a few years ago, walked me through all of the steps on how to use the system, and was patient and informative as I took notes for myself. Any time I needed help, I would simply call him and he would help me troubleshoot through any issues I was having over the phone. If troubleshooting didn’t remedy a problem, he would come by the same day or the following day in person to investigate and fix the problem himself. The Protek team is incredibly professional and efficient and they never leave you waiting if something needs to be done to ensure that your home is safely monitored in the event of any issues that may arise with your system. I highly recommend them!” —Natalie Mesnic

5. EyeOn Security

EyeOn Security's homepage
TestInfo
SERVICESAlarm system, security camera, access control, home automation, structured cabling, audiovisual automation
WEBSITE

https://eyeonsecurity.ca/

ADDRESS41 Stonemeadow Dr, Ottawa
CONTACT DETAILS613-710-2753

[email protected]

OFFICE HOURSMonday to Sunday 8 AM to 6:30 PM
Criteria Ratings 
Features★★★★✩ (4/5)
    Range of Features★★★★✩ (4/5)
    Ease of use★★★★★ (5/5)
Inclusions★★★★✩ (4/5)
Monitoring System★★★★✩ (4/5)
Customer Support★★★★★ (5/5)
      Installation ★★★★★ (5/5)
      Responsiveness★★★★★ (5/5)
      Knowledge ★★★★★ (5/5)

EyeOn Security offers both home and business security solutions to their clients. Their website showcases a portfolio of clients coming from food, wellness, medical industries, only to name a few. 

What we love about EyeOn Security is the 5-step process that they follow. This shows that the client has support at every point with their alarm system. 

All clients receive consultation, design and planning, installation, training, and maintenance services. On top of that, the consultation phase is free of charge. 

Their products and equipment follow the current trends in alarm systems. This includes remote access to the control panel. 

You can always reach them for your queries as they have 24/7 customer support. 

However, there are some points that they fall short of in comparison to their competitors. For one, they only offer 3 years of warranty whereas others offer a lifetime warranty. 

Also, their security solutions are bundled in three packages. This may be a quick fix for people who only has simple security needs. 

However, other alarm system suppliers work on a client’s specific security needs and offer flexible solutions to accommodate such needs.  They also have no mention of insurance discounts, which is a common practice in this industry. 

Lastly, we believe that BBB accreditation can make their business more reputable and more attractive to potential clients. 

Pros

  • Follows a 5-step process
  • Offers home and business alarm systems
  • Has a free estimate and consultation
  • Has 24/7 Customer Support
  • Remotely controlled security
  • Has an online portfolio

Cons

  • Not BBB accredited
  • Only has a 3-year warranty
  • Only has 3 fixed packages
  • No mention of insurance discounts

Customer Reviews

I appreciate the 1-on-1 tutorials

“Eyeonsecurity is a reliable company. Very professional who cater to your needs and wants. They ensure the customer is happy and satisfied ensuring the best quality cameras and 1on1 tutorials of how you can access live feed and images on your phone. Highly recommended! I will be using their services for future security work.” —Julien Edwards

Security experts

“We are so pleased to ask Orhan and his crew’s help for our home’s security camera installation. They are subject matter experts with great customer satisfaction. Top-notch service from beginning to end. Every step of the way, Orhan and his team deliver on their word and their installation was 5 stars..” — Hakan Pamuk

FAQs about Alarm System in Ottawa 


Safety and security should never be disregarded or delayed. Knowing the best alarm system suppliers in Ottawa can help you start building a strong security measure around you, your loved ones, and your property. 

Have you encountered another reliable alarm system supplier in Ottawa? We would be happy to review their business and see if they can make it on our list.  
You can achieve home safety in many ways. If you have a new house, it would be helpful to get in touch with the top home inspection companies in Ottawa.