The Best Janitorial Services in Ottawa
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The Best Janitorial Services in Ottawa

A clean, well-maintained establishment is important for any business, whether it’s a corporate setting or a public space.

But cleaning a commercial space is not an easy task, especially if your area has high traffic of people going out and about. In establishments like these, getting a janitorial service to maintain cleanliness is definitely a must.

In this article, we’ll list the best janitorial services in Ottawa that could fit the needs of your establishments.

Whether you are starting a new business, moving to a bigger space, or just want to find a good agency, we hope we could help you find one that will match be a perfect match for your company and customers.

How much do janitorial services cost?

Many establishments require the services of janitors like office spaces, schools, and even residential buildings.

Some service providers charge depending on the floor area to be maintained and the frequency of service, while others charge per hour of work.

Usually, charges for each personnel are $38 to $50 per hour to cover their labor fee, materials, equipment, etc.

Others that charge per area may cost around $0.05 to $0.63 for every square foot. The larger the area, the higher the rates may apply.

Other considerations would also be the traffic of people and the nature of the establishment. For example, an office space with a few people may be easier to clean than perhaps a factory warehouse that catches soot or smoke emissions.

It helps to take note that there’s a difference between janitorial cleaning and commercial cleaning so you’ll know what type of services you’ll be getting.

Commercial cleaning refers to heavy cleaning jobs that are not exactly needed on a daily basis like high-rise window washing, carpet and upholstery cleaning, or tile cleaning and grout removal.

Charges for these types of services may not be included in janitorial services costs. You may actually need to acquire another service provider for these kinds of cleaning tasks or ask for a separate quotation.

Meanwhile, janitorial services compose of simpler but essential tasks that maintain cleanliness like restroom and breakroom cleaning, sweeping and mopping, dusting, emptying of trash bins, etc.

Below is a table of ideal janitorial service rates based on the type of establishments to be cleaned.

Type of Commercial SpaceHourly Rates
Office Cleaning$25-$63
Medical Office Cleaning$50-$63
Restaurant Cleaning (Light Cleaning)$25-$50
Restaurant Cleaning (Heavy Cleaning)$63-$190

As you can see in the table above, areas that may require heavy cleaning and sanitation like medical offices of commercial kitchens charge higher than areas with menial cleaning tasks.

What to Look for in Janitorial Cleaning Services

To be able to identify which agency can provide you with the right kind of janitorial service that you need, we checked out different service providers in Ottawa with the following:

Experience, skills, and reputation – Just like any job, a good track record gives valuable information about the type and quality of service they can offer. So, we looked into companies that have all these and a little bit more of what they can offer.
Bonds and insurances – For your peace of mind, we made sure that these companies provide insurance and that their employees are bonded. This is important since they will be working on a regular basis within your premises technically as contractors and not as your direct hires.
Equipment, tools, and materials – Most cleaning tasks require special equipment and tools, so we looked into the kind of cleaning aids they use. You may also have preferences when it comes to cleaning solutions.

For example, there are services that use only cleaning supplies made of organic ingredients that you may prefer over those that use chemical-based substances.
Safety and health protocols – One of the main objectives of cleaning is to ensure health and safety. We looked into their protocols and health practices that not only protect the people in the establishments but the janitors doing the services as well.
Cleanliness and quality of service – Of course, what is a janitorial service for if not for the cleaning they provide, right? So, we consulted their clientele to know if they do provide a good quality cleaning service they claim to be best at.

With these things in mind, we hope we can help you find a good janitorial service that can help organize things in your organization, literally.

1. Y&M Maintenance & Cleaning Services

Y&M Maintenance & Cleaning Services Homepage
TestInfo
SERVICES OFFEREDJanitorial services, various kinds of commercial cleaning, restoration services, and building maintenance
WEBSITEhttps://www.ymcsl.com/services.php
ADDRESS5509 Canotek Rd Unit 16, Ottawa
CONTACT DETAILS1877 669 8424

[email protected]

OFFICE HOURSMonday to Friday: 9 am to 5 pm

Closed on weekends

Experience, skills, and reputation★★★★☆ (4/5)
Bonds and insurances★★★★★ (5/5)
Equipment, tools, and materials★★★★☆ (4/5)
Safety and health protocols★★★★★ (5/5)
Cleanliness and quality of service★★★★★ (5/5)

Specializing in commercial cleaning and maintenance services, Y&M Maintenance & Cleaning Services has a very good reputation among the businesses they have serviced in Ottawa and its surrounding areas.

Among their clientele are reputable organizations and brands such as the Canadian Olympic Committee, Partners in Health Canada, Chevrolet, and Ford, to name a few.

Though providing janitorial services is considered their cup of tea, they also have an extensive array of cleaning services. Services such as parking lot cleaning, post-construction, and warehouse cleaning can benefit various forms of industries.

All the personnel they deploy do undergo extensive training programs, but what’s interesting is their sub-contracting system.

Instead of employing managers to do janitorial work, they are sub-contracted so that the unit they operate in is actually considered their own business.

This kind of system can work both ways. It can be good in that these managers will uphold standards as they see fit.

But this autonomous nature can also be a disadvantage if not handled properly.

All their personnel is subjected to health and safety management and back checks. They are also all fully insured and bonded with the company for your reassurance.

Another good thing here is that they do not assign personnel mindlessly. They carefully consider if they are a good fit for the company or the client they will be assigned to.

Their training is designed and customized to be service-location-specific so the assigned staff fully understands the needs of their clients. Factors like their availability for graveyard hours or the ability to transport to the client’s location are also fairly considered.

It’s also noteworthy that they do provide contingency plans in case their personnel needs to be absent. This means that your place will not be left unattended in such cases and they will provide the necessary help for you during the time of absence.

You may also like that they follow environmentally sound practices and use eco-friendly cleaning products as much as possible.

All the guidelines and training they provide were set with the consultation of health authorities like Health Canada and the National Collaborating Centre for Environmental Health.

All personnel are also trained to follow Workplace Hazardous Materials Information System (WHMIS) guidelines for emergency situations.

The Three Best Rated has recognized them as one of the top three best cleaning service providers in Ottawa. With their extensive range of experiences in the cleaning industry, we think Y&M Maintenance & Cleaning Services could be one of the most dependable service providers in town.

Pros

  • Recognized as one of the top three cleaning service providers by Three Best Rated
  • Offers a wide array of cleaning services
  • Fully insured and bonded staff
  • All personnel is trained following WHMIS guidelines
  • Follows environmentally sound cleaning practices
  • Provides contingency plans in case of absent personnel
  • Fairly decent pricing

Cons

  • Sub-contractor system
  • Booking is done online and will take about 24 hours before getting a response
  • Rates are not available on their website

Customer Reviews

Their team goes above and beyond for us

Y&M Maintenance exceeded our daily expectations and always maintained a high standard for customer satisfaction and customer service. We utilized Y&M’s daily cleaning services for several years at our grocery retail business. Our customers commented daily about how clean the store was.

The team at Y&M always went above and beyond and were there for us when we had emergency cleanings, pests, carpet cleaning and major disinfecting. I’m happy to have built such a great relationship with Tanner and the team at Y&M – I would highly recommend Y&M for your cleaning needs. – Sarah Kaplan

Satisfied for many years

My long lasting relationship with Y&M cleaning services has been thanks to how valued and satisfied I have been as a customer of 3 years. From my offices daily cleaning to monthly deep cleaning to maintenance, Y&M has been there for it. The many years of experience they have really reflects on their job and how perfect it is. – ceren sanli

2. Canada Maintenance

Canada Maintenance Homepage
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SERVICES OFFEREDJanitorial services, office cleaning, floor stripping and waxing, carpet cleaning, and post-construction cleaning
WEBSITEhttps://www.canadamaintenance.ca/
ADDRESS287 McArthur Ave. Ottawa
CONTACT DETAILS(613) 224-6999

[email protected]

OFFICE HOURSMonday to Friday: 9 am to 5 pm

Closed on weekends

Experience, skills, and reputation★★★★☆ (4/5)
Bonds and insurances★★★★★ (5/5)
Equipment, tools, and materials★★★★☆ (4/5)
Safety and health protocols★★★★★ (5/5)
Cleanliness and quality of service★★★★☆ (4/5)

Canada Maintenance has been providing janitorial services for various businesses in Ottawa and its surrounding areas since 2000.

The key thing that makes them special as a company is that their expertise has always been rooted in cleaning commercial establishments. Beyond two decades of service, they have dealt with different clients in different industries and cleaned different kinds of nooks and crannies.

Aside from janitorial services, they also offer various cleaning-related services that you may also need for your establishments from time to time.

Accredited and rated A+ by the Better Business Bureau (BBB), they guarantee quality service and quality personnel.

They offer a 100% satisfaction guarantee to their clients to deliver their services on time and resolve issues within one business day. Should these not be done accordingly, they will schedule complimentary cleaning for free.

All their janitorial staff is trained according to the WHMIS guidelines. This provides them with the know-how when it comes to handling infectious and chemical hazards.

Extra training is provided for those who will be assigned to work in areas that require heavier sanitation like health care facilities.

The company also makes sure to supervise all their janitors’ performance by conducting regular facility inspections done by their area supervisors.

Backup personnel is also available in case the ones assigned to you need to be on leave.

For your peace of mind, Canada Maintenance is fully insured to cover damages that may occur in relation to the janitorial services they provide. Likewise, all their deployed staff are also covered with insurance from the Workplace Safety & Insurance Board (WSIB).

The good thing about them too is that they are a locally-based business and not a franchise. This means that their reputation is based on the actual service they provide and not on the performance of their other counterpart branches.

On a side note, there’s very little feedback online about them despite the various industries they are currently servicing. This can either mean they’re doing really well or at least okay when it comes to their performance.

Nevertheless, the fact that they are servicing many clients for more than two decades with no negative impressions may still be a testament to the kind of service they provide.

Moreso, the fact that their designated staff are directly employed by them can give you more reassurance with the people they will assign to your premises.

Pros

  • Rated A+ by the BBB
  • The personnel they assign are direct hires
  • Well-trained staff following WHMIS protocols
  • Fully insured and bonded personnel
  • Provides regular supervision
  • Locally based and locally owned
  • Offers other commercial cleaning-related services as well

Cons

  • Bookings and inquiries are done only online or by call
  • Rates are not available on their website

Customer Reviews

Reliable and professional

We’ve had a long experience with people and companies that don’t do well in this business, so it’s great to have people who are reliable and professional. Their whole company structure is based on, ‘We care, and if there’s a problem, we want to know about it. – Facility Manager, Medical Centre

Amazing service

Dealt with Deanna amzing service very knowledgeable and pricing was fair and work was great – Jeff Asselin

3. Jani-King of Ottawa

Jani-King of Ottawa Homepage
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SERVICES OFFEREDJanitorial services, deep cleaning, and disinfection services
WEBSITEhttps://janiking.ca/ottawa/
ADDRESS2212 Gladwin Crescent Suite D1A, Ottawa
CONTACT DETAILS613-744-3755

[email protected]

OFFICE HOURSMonday to Friday: 8:30 am to 5 pm

Closed on weekends

Experience, skills, and reputation★★★★★ (5/5)
Bonds and insurances★★★★★ (5/5)
Equipment, tools, and materials★★★★★ (5/5)
Safety and health protocols★★★★★ (5/5)
Cleanliness and quality of service★★★★★ (5/5)

More than 30 years in the cleaning industry, Jani-King has been providing janitorial services to large establishments across Canada, the US, and even in some parts of Mexico.

Their Ottawa franchise has been running for 25 years and is locally owned by Nathan Oxford. Their regional office is also located here.

Their Canada franchises follow a centralized management system through their National Accounts team.

This means that there is only one point of contact wherever you are located, and they will coordinate with you and the local account supervisors for all your transactions.

Jani-King – Ottawa is also recognized as one of the best cleaning service providers in Ottawa by Three Best Rated.

Despite being a franchise, their operations have run very extensively and have been an institution in itself in the local cleaning industry in Ottawa.

In fact, they are the official cleaning partners of reputable names in the area such as the Ottawa Senators® and Canadian Tire Centre™.

All their cleaning services vary by industry, and training is specialized accordingly. They specialize in cleaning services for just about any type of field from small restaurants to large-scale government buildings.

They have multiple accreditations with various compliance assessment organizations like Contractor Check, WSIB, and Comply Works.

They also utilize green cleaning solutions, and the products they use are EcoLogo-certified products.

Plus, all their services entail using their own equipment and tools that are designed to conserve energy and water consumption.

All franchises and staff are bonded and come with liability insurance. They also require background checks for all franchisees and their employees.

Despite the notions related to being a franchise business, Jani-King in Ottawa has established itself as a trusted institution in its own right, especially with big-named clients under its portfolio.

On the downside, because of their massive clientele, their rates can also be quite intimidating if you are a starting business. However, if you are after the best quality of service, then they are definitely worth considering.

Pros

  • Reputable name in the cleaning industry with long years of service
  • Recognized by Three Best Rated as one of the top three cleaning providers in Ottawa
  • Specialized cleaning services depending on client’s industry
  • Accredited by compliance assessment organizations
  • Advocates green cleaning solutions
  • Bonded, insured, and background-checked personnel

Cons

  • Franchise business
  • Rates are not available online

Customer Reviews

Pride in their work

Star Motors of Ottawa has been using the cleaning services of Jani-King in our six buildings, for approximately 10 years now. Nathan Oxford and the team, take pride in their work and it shows. i would also say that Jani-King representatives are polite, professional and dependable!

Jani-King has also played a key roll in keeping our customers and employees alike, safe as we maintained our doors open, through this pandemic. – Yves Laberge

They go above and beyond

For more than 15 years, Jani-King has been involved in many of our properties in Ottawa. One of these properties is the Adobe Tower which is comprised of over 200,000 square feed of office space. Jani-King has proven over and over again their commitment to customer service. The cleaning and support staff are knowledgeable and ensure quality cleaning services are provided. They go above and beyond continually, meeting or exceeding our cleaning requirements. – Janice Swantee, Property Manager, Waterford Property Group

4. Commercial Cleaning Corporation

Commercial Cleaning Corporation Homepage
TestInfo
SERVICES OFFEREDJanitorial services, office, warehouse, commercial, post-construction, and restaurant cleaning
WEBSITEhttps://www.commercialcleaningcorporation.com/
ADDRESS1186 Lassiter Terrace, Gloucester
CONTACT DETAILS1-833-244-3836
OFFICE HOURSMonday to Friday: 8:30 am to 5:30 pm

Saturday and Sunday: 9 am to 2 pm

Experience, skills, and reputation★★★★☆ (4/5)
Bonds and insurances★★★★★ (5/5)
Equipment, tools, and materials★★★★☆ (4/5)
Safety and health protocols★★★★★ (5/5)
Cleanliness and quality of service★★★★★ (5/5)

Commercial Cleaning Corporation seems to be the most start-up friendly among the janitorial service providers we have discussed here so far.

They are loved by small to medium-sized businesses because of their good quality service despite their more affordable rates.

Among their specialties include providing janitorial services for high-traffic locations like gyms, supermarkets, offices, and commercial kitchens.

Nevertheless, their capacity still ranges from providing services to small offices to large warehouses.

As a family-owned business, they assure you that their regulations are uniform and applied to all their clientele. They also customize their cleaning methods depending on their clients’ nature of business.

They try to use eco-friendly cleaning products where applicable, so they’re a good choice for businesses who wish to uphold green cleaning practices.

The company and all their deployed staff are licensed, bonded, and insured for you and their janitors’ security. Another good thing is that the staff they deploy to clients are their direct hires as well.

If you want to inquire about their services, you can do so online or visit their office, though their office location is in Gloucester.

Pros

  • Amiable to start-ups and small businesses
  • Customer satisfaction guarantee
  • Good range of commercial cleaning services
  • A family-owned and local business
  • Uses eco-friendly cleaning products
  • Office is open and accommodates queries all seven days a week

Cons

  • Rates are not available on their website
  • Office is not located within Ottawa

Customer Reviews

Keeps our employees safe through the pandemic

We have been using the cleaning services of this company in our four offices, for approximately 5 years now. Harry and the team, take pride in their work and it shows a lot. I would also say that the cleaners are polite, professional, responsible and have a great attention to details.

Commercial Cleaning Corporation has also played a key roll in keeping our employees safe through this pandemic. – Andre Richard Belanger

Great sense of dedication among their staff

I employed the services of Commercial Cleaning Corporation for a regular office cleaning duty. I had a great service with 2 dedicated staff scheduled to do all the cleaning in my Office. Great sence of dedication and attention to detail.

Our office premises always gets a better feel and spark after each service. They respond to further cleaning requests with energy to do more.

I am most pleased with the service and will continue to employed their services. Highly recommended – Inusah Hamidu

5. N.G Building Cleaning Corp.

N.G Building Cleaning Corp. Homepage
TestInfo
SERVICES OFFEREDOffice cleaning, post-construction cleaning, carpet cleaning, and tenant turnover
WEBSITEhttps://www.ngbcleaning.ca/
ADDRESS1528 Blohm Dr, Ottawa
CONTACT DETAILS(613) 265-7652

[email protected]

OFFICE HOURSMonday to Friday: 8 am to 6 pm

Closed on weekends

Experience, skills, and reputation★★★★★ (5/5)
Bonds and insurances★★★★☆ (4/5)
Equipment, tools, and materials★★★★☆ (4/5)
Safety and health protocols★★★★★ (5/5)
Cleanliness and quality of service★★★★★ (5/5)

One of the longest-running commercial cleaning services in Ottawa, N.G. Building Cleaning Corporation is a family-run business that has adapted to the changing needs in the industry since 1989.

In fact, they are rated by Three Best Rated as one of the top three cleaning service providers in Ottawa.

All their cleanings services are flexible and customizable to meet their client’s needs. They are most experienced when it comes to cleaning offices.

Nonetheless, they have later on expanded their services to include post-construction cleaning, carpet cleaning, and tenant turnover for residential units.

As for their janitorial services, their daily cleaning routines include the use of HEPA-filtered vacuums and hospital-grade disinfectants.

All their cleaning methods follow guidelines imposed by Health Canada.

While traditional in their approach, sometimes time-tested services can prove to be the best.

Plus, their rates are more reasonable compared to their newer counterparts. They even offer promos from time to time like providing free extra credits for additional services that are applicable to new clients.

Though their services are limited to a few industries compared to their trendier counterparts, their tenure as cleaning service providers and loyal customers over the years speak volumes of the quality they can provide.

Pros

  • One of the top three commercial cleaning services in Ottawa as rated by Three Best Rated
  • Tenured and experienced in the cleaning services industry
  • Best experienced in office cleaning services
  • Family-owned and locally-based business
  • Strictly follows health and sanitation guidelines from Health Canada
  • Assigned personnel are direct hires

Cons

  • Limited types of cleaning services compared to competitors
  • Rates are not provided on their website

Customer Reviews

Nothing but the best service

We started using N.G. Building Cleaning back in March 2010 and have had nothing but the best service from this company. They are dedicated, professional and reasonably priced. If you have a problem, they WILL resolve it right away. Would highly recommend this company to whoever is looking for a cleaning service. – Christine Helmer

They care about their work

We started using NG cleaning in 2012, we have a health clinic so need good cleaners..

They provide excellent service. They care about their work, and if there is an issue it gets addressed straight away.

Nice people to do business with, and great cleaners. Highly recommended. – Sue Taylor

FAQs about Janitorial Services in Ottawa


We hope this list can be helpful for any business, whether you are a start-up or just looking for other cleaning service providers.

But commercial and offices spaces aren’t the only places that need a good cleaning. If you’re also looking for cleaning services for your homes, you may also check out our list of the best cleaning services in Ottawa.