7 Best Bicycle Shops in Ottawa
Are you looking for a bike for a great price? Then you’ve come to the right place.
Whether it’s for the plains or the mountains, Ottawa has a wealth of bicycle shops that can provide for your every biking need. Check out the best bicycle shops in Ottawa:
How Much Do Bicycles in Ottawa Cost
A bicycle’s price may heavily depend on the brand and its type. However, the average cost of most bikes is around $1,900 CAD.
Take note that the prices on this list may change at any time. Here are the average estimated prices of bikes in Ottawa:
1. Epic Cycles
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★★ (5/5) |
| Customer Service and Availability | ★★★★★ (5/5) |
We’ve had the pleasure of experiencing Epic Cycle’s exceptional services firsthand, and we are thrilled to share our review. This company has set the bar high when it comes to convenience and reliability.
Epic Cycles knows the importance of customer satisfaction and convenience, offering a seamless Electric Bikes Ottawa experience from start to finish.
Their website is user-friendly, allowing us to effortlessly browse through their impressive range of electric bikes and scooters. With detailed product descriptions and high-resolution images, we felt confident in making decisions.
When it comes to reputation, Epic Cycles has earned its spot as a trusted name in the industry.
Their commitment to quality is evident in every aspect of their service. From the prompt and efficient delivery to their friendly and knowledgeable customer support, we felt reassured we were in good hands throughout our entire transaction.
One aspect that truly sets Epic Cycles apart is their cost-effective pricing.
They offer competitive rates without compromising on the quality of their products or services. We were pleasantly surprised by the value for money we received.
Sadly, they can get very busy during peak seasons. We recommend booking an appointment ahead of time.
Pros
- Excellent customer service
- User-friendly website
- Fast and efficient delivery
- Competitive pricing
Cons
- Busy during peak seasons
Customer Reviews:
“Epic Cycles provided me with an outstanding customer service experience. Their team was knowledgeable, friendly, and went above and beyond to answer all my questions. I highly recommend their services!”
“I was impressed by Epic Cycles fast and efficient delivery. My electric scooter arrived sooner than expected, and the packaging was secure and well-protected. I couldn’t be happier with their service.”
2. House of Bikes
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★★ (5/5) |
| Customer Service and Availability | ★★★★★ (5/5) |
I recently had the pleasure of purchasing an e-bike from House of Bikes, and I can’t recommend them highly enough. Their wide selection caters to everyone, from casual city riders to seasoned mountain bikers.. They are an online dealer, complemented by a local service centre for maintenance, repairs and warranty work. Furthermore, they offer the rare advantage of test rides, which was crucial in helping me choose the perfect bike.
House of Bikes boasts a range of high-quality yet affordable brands, making it easier for budget-conscious cyclists like myself to find reliable e-bikes. They also provide assembly, and ready-to-ride delivery in Ottawa, Montreal, and Toronto, which is a fantastic convenience. For those who prefer DIY, free shipping is available.
The staff at House of Bikes are both friendly and knowledgeable, offering personalized one-on-one service that exceeded my expectations. Their flexibility in scheduling appointments, even on holidays, and ultra-fast responses via phone, email, and live chat, made the entire process seamless.
What truly sets House of Bikes apart is their outstanding customer service. With a perfect 5.0 Google rating from 68+ reviews, they clearly have a proven track record. Their after-sale support for warranty, parts, and repairs is top-notch, providing peace of mind long after the purchase.
Navigating their frequently updated website was a breeze, making the shopping experience even more enjoyable. Overall, House of Bikes offers an unparalleled combination of quality, affordability, and exceptional service, making them my go-to choice for e-bikes.
Pros
- Extensive selection of e-bikes
- Test rides available
- Exceptional customer service
- Assembly & delivery services
- Full-featured service centre
Cons
- No walk-in retail location
Customer Reviews:
“I highly recommend House of Bikes! Alex was so helpful, knowledgeable and took time to answer all of our questions. Service was fast and friendly. Love the bikes we got!” – Christine C.
“Alex is THE man to see to buy an e-bike. Extensive knowledge of buying, owning, maintaining and repair of e-bikes. He is all about getting the right e-bike for purpose. Great attention to detail. Very friendly and easy to talk to. Happily answers any questions you may have. I do not hesitate to recommended Alex and House of Bikes.” – Alan G.
3. Full Cycle
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★★ (5/5) |
| Customer Service and Availability | ★★★★☆ (4/5) |
Full Cycle caught our attention with their 65 combined years of ownership in Ottawa’s cycling community. They opened way back in 1994 when mountain bikes still had 26-inch wheels.
With Full Cycle’s overall years of experience in the industry, customers love how they have refined every bit of their services and product selection. We love how they’re honest and upfront about everything they do.
Old customers love going back to Full Cycle too. This isn’t a surprise since the shop’s staff is known for treating every customer equally and with respect.
We enjoy Full Cycle’s seamless shopping experience both in-store and online. Customers can expect that their webstore selection is constantly updated too.
Despite recurring complaints of expensive bike accessories and gear, we love how Full Cycle sells and supports Canadian brands where possible. You can expect only the top brands and highest quality products at this shop.
Customers outside of Ottawa love Full Cycle’s dedicated and timely e-commerce customer service team as well. They’re always ready to advise, process and ship out orders 365 days a year and are easy to reach via email or live chat.
We love Full Cycle’s no-minimum free shipping in Canada and their lifetime service warranty stole our attention too. They provide free gear adjustments for a lifetime and a 20% discount on labour for installing new parts and accessories for the original owner.
Pros
- More than 65 years in the industry
- No minimum free shipping
Cons
- Recurring complaints of expensive bike accessories and gears
- Closed on Sundays and Mondays
Customer Reviews:
Reasonable Prices
“I have only ordered online from Full Cycle, but the process is great, their prices are reasonable and arrive Toronto quickly.” – Don Smith
Competitive Prices
“Full Cycle staff are what makes this shop great! Always willing to help or go the extra mile. Prices are competitive, and they (at the time of this review) offer free shipping! Nice to support locals, and especially nice when they actually care. This is my go-to shop for sure.” – Andrew Snajder
4. Cycle Power
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★★ (5/5) |
| Customer Service and Availability | ★★★★☆ (4/5) |
What we love most about Cycle Power is their amazing bike repair team. Customers always rave how the staff could figure out how to fix the problem that other shops couldn’t fix.
We appreciate how knowledgeable Cycle Power is on all things bicycle-related. Their staff have an engineering background and also specialize in revitalizing classic bicycles.
Cycle Power caught our attention because they’re a Metro Awardee for being Ottawa’s favourite bike store. Their repair and bike builders team are the main reasons why cyclists keep on coming back to their store.
Customers will also enjoy Cycle Power’s design-your-own bike option. The owner and manager can help you get the bike you’ve always dreamed of, especially since he has has an extensive background in the industry from working with manufacturers like Miele Bicycles and Raleigh Industries.
We love how Cycle Power also offers free tune-ups for life for bikes bought from their store. They still make sure to take care of you after-sales as well.
Moreover, this bike shop also boasts its Cyclepower Racing Development Program which has produced a wealth of cycling champions and award-winning alumni.
However, we do think Cycle Power’s website needs to be updated though. There have been recurring complaints of lack of stock updates, but they’re always open to answer any queries.
Unfortunately, Cycle Power had recurring complaints of bad sales service, but they seem to have learned from it. Currently, they’re more and more positive comments about their sales service, and the shop managed to achieve a 4.6 Google rating out of 185+ reviews.
Pros
- Lifetime of free tune-ups
- Great repair team
Cons
- Recurring complaints of bad sales service
- Unupdated online catalogue
Customer Reviews:
Awesome Service
“I had a great experience purchasing a bicycle from cycle power. Extremely friendly staff and awesome service. My new favourite local cycling shop, I will definitely be going back soon! These guys are amazing.” – Naz Kassm
Exceptional Quality
“Brought in my bike for some pretty big repairs and they still managed to have it done for me within half an hour and prices were all around great. Service and quality are exceptional.” – Alex Harris
5. The Cyclery
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★★ (5/5) |
| Customer Service and Availability | ★★★★☆ (4/5) |
When it comes to the range of products and services, The Cyclery will stand out among its competitors. We love how it has established a reputation for professional service with their knowledgeable staff and a full range of quality bikes, clothing, and accessories.
Customers love how The Cyclery is conveniently located near the Canal, Carleton University and the Old Ottawa South business district. We like how the Cyclery has become a familiar landmark in the community.
Despite not having a no exchange, no returns, and no refunds policy, we appreciate how well detailed all of their products and services are. We like how they provided an in-depth breakdown of their bike repair and maintenance services.
We’re impressed at how all of The Cyclery’s products are well shown on their website. Cyclists will appreciate how detailed their product information is too.
The Cyclery is known for having almost everything that a cyclist might need. The shop even has bike tracks, boosters, and cycling-friendly heart monitors for sale.
This shop offers a wide selection of bike accessories as well, offering big brands like Road Runner, Delta, EVO, Lezyne, Shimano, and Zipp.
Pros
- Wide range of products
- Detailed information on products and services
Cons
- Final sales on bicycles, electronic, and sale items
- No exchange, no returns, no refunds.
Customer Service:
Very Organized
Really nice store and very organized! Lots of options and selection- Customer service was very nice and informative! – Giorgio
Excellent Service
We had excellent service getting our two biked tuned. Booked an appointment, dropped off the bikes when they opened in the morning, and then picked them up later that day. Great prices, great service and great to support local! – Laura Gauthier
6. Fosters Sports Center
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★☆ (4/5) |
| Customer Service and Availability | ★★★★★ (5/5) |
Residents of Ottawa are already familiar with the city’s oldest bike shop which has been serving the local bicycle community for over 50 years.
We like how customers can just walk inside Foster’s Sports Center on any day, check out some bikes, and walk out with one. The shop serves affordable high-quality bikes that cyclists on a budget will love.
Although Foster’s Sports Center may seem to have a limited selection of bikes online, its physical store tells a different story. Customers comment that there’s a wide selection and a ton of bikes and accessories to choose from.
Foster’s Sports Center boasts of having the best bike tune-ups in Ottawa. We like how they offer a mini, full, and overhaul tune-up that will surely get your money’s worth.
We love how Foster’s Sports Center has its customers’ health and safety in mind all the time. Their repair and mechanic team will always carefully check the essential parts of the bike and make sure that nothing is loose, or can contribute to an accident or fall.
Moreover, Foster’s Sports Center does test rides and double-checks the tuneups. If there are some minor problems, their repair team won’t leave them unsolved.
Despite being closed on Sundays, Foster’s Sports Center makes up for it with their fast turnaround. We like how they can take in bikes for repair and return it within the day or the next.
Pros
- More than 50 years of retailing
- Detailed information about products and services
Cons
- Limited selection of bikes in website
- Close on Sundays
Customer Reviews
Fast and effective service
Always fast and effective service. I’ve bought 2 bikes over the years from Foster and have always been happy with the product and service that came from it. Tyler, one of the staff, is especially great as he can accommodate your specific bike needs! – Emily Wong
Fast and efficient
Excellent service! Walked-in and straight to the point. Fast and efficient. Changed my tires – got everything done in 30 minutes. Mathew
7. Giant Store Ottawa
| Criteria | Ratings |
| Quality of Products and Services | ★★★★★ (5/5) |
| Range of Products and Services | ★★★★☆ (4/5) |
| Customer Service and Availability | ★★★★★ (5/5) |
Giant Store Ottawa’s wide range of bicycles caught our attention. They have almost everything that can cater to beginner and expert cyclists.
We love Giant Store Ottawa’s varied categories of bikes that include city, hybrid, road, mountain, x-road, cyclocross, and also ones for kids!
Customers will also appreciate Giant Store Ottawa’s extensive women’s section dedicated to finding the right fit for female riders. We love how female cyclists can feel welcome in the store and have their unique needs catered to.
Customers will also enjoy Giant Store Ottawa’s enormous inventory of electric bikes and how the shop offers repairs as well. The shop has one of the largest inventories for e-bikes in the area, which is definitely worth looking into.
Giant Store Ottawa’s e-bikes cover all styles, from road bikes to mountain bikes and everything in-between. Kids will surely enjoy their wide selection of bikes as well, which is even categorized to by age.
Despite having limited operational hours on weekdays, customers will have the convenience of a large free parking area located right in front of it.
We love Giant Store Ottawa’s full-service shop on site too. You can easily bring in your bike for repairs while your car is parked in front of the store.
The shop’s full-service shop can deal with any type of bicycle. Giant Store Ottawa’s bicycle repair experts offer a complete assessment of your bike at no charge before any service takes place.
Pros
- Free parking
- Detailed information about products and services
Cons
- Limited hours of operation
- Closed on weekends
Customer Reviews
Professional and pleasant
I am a beginner cyclist with no knowledge whatsoever of what kind of bike and supplies that I needed. Lino took the time to help me figure out what my best options for me were. I had a lot of questions and insecurities, but Lino was exceptionally patient with me. I recently also had to bring my son’s bike in for repairs twice in the past 2 weeks. Both times, I was greeted promptly by staff, in both French and English. Very professional and pleasant staff. Both times I was there for repairs, the problems were taken care of within 10 min. Their rates for repairs are very reasonable as well. Overall my experience at Giant has been excellent. I would recommend highly to shop at this store. – Julie Doyon
Courteous and friendly
I bought my bike at Giant four years ago. Still riding the bike and thoroughly enjoying it. Their yearly tune-up is a great service and if something extra has to be done on the bike, you can rely on them to do repairs. If something isn’t working, they track it down and fix it. The staff is courteous and friendly. I have only good things to say about the products and service at Giant Ottawa. – Elaine Kenney
FAQs about Bicycle Shops in Ottawa
We hope that helped you with your search! Cycling around Ottawa can get rid of stress on any day with the scenic view and fresh air.
The city is rich with shops that can get you with anything you need and want. Check out our other blogs for best shops in Ottawa: