The 5 Best Water Heater Repair Services in Ottawa
It’s always a bother when the heater won’t work properly, so a good repair service is very important.
In this article, we’ve reviewed the best water heater repair services in Ottawa so you can find the right one that suits your needs and budget.
How much does it cost to repair your water heater?
Water heater repair costs will depend on the degree of damage. Consultation prices are usually stand-alone, so that is also important to consider.
Simple repairs are less expensive. These usually cover simple re-wirings and internal cleanings.
Complicated repairs are more focused on the electronic aspect of your heaters. This can be more expensive because the parts are smaller and harder to reach.
The table below should give you a clearer idea of how much you may have to spend on the repair services.
The Best Water Heater Repair Services in Ottawa
When looking for the best water heater repair services in Ottawa, we looked at the following criterion:
1. Reliance Holmes
| Criteria | Ratings |
| Rates | ★★★★(4/5) |
| Experience | ★★★★★(5/5) |
| Availability | ★★★★★(5/5) |
| Feedback | ★★★★★(5/5) |
Reliance Holmes is a great company to contact if you’re having problems with your water heater. It specializes in plumbing repair, air condition repair, and furnace repair.
Located on Baxter Road, the company is a great asset for those that live close to it, but it’s also able to offer services outside its immediate area. It’s open 24 hours so it’s perfect to contact in case of emergency plumbing problems.
For water heater issues, it is able to provide repairs for gas water heaters, electric water heaters, and tankless heaters. It also sells parts and units for replacement if your current one is damaged beyond repair.
What makes this plumbing service great are the positive reviews it has received from its previous clients.
It also allows online booking and payment, as well as free estimates so you don’t have to worry about hidden fees or additional charges when the work is completed.
After working with Reliance Holmes, customers can opt for a protection plan that will offer yearly inspections and maintenance for their heaters and other plumbing equipment.
The only disadvantage of this company is its pricing. It can be steep but luckily, its services are worth the price tag.
All in all, Reliance Holmes is a trusted and reputable company that provides quality services for heater issues, plumbing issues, and other problems that residential and commercial customers typically face.
Pros
- Open 24 hours
- Online booking
- Flexible services
- Available in multiple locations
- Protection plans
- Available for commercial and residential
Cons
- Pricey
Customer Reviews
Impressive
“Very impressed with Service provided by Technician today. Chris was extremely knowledgeable about Product he was installing and other Systems and Products Reliance have available. A most efficient, accurate and personable individual. Willing to answer all questions and did not make a person feel rushed.” – P. P.
Job well done
“Explained everything as they went about the install. Followed all precautions to make sure things went smoothly and everyone in the home were comfortable. Would highly recommend Reliance. Thank you for a job well done!” – Ashleigh Wolfe
2. John The Plumber
| Criteria | Ratings |
| Rates | ★★★★(4/5) |
| Experience | ★★★★ (4/5) |
| Availability | ★★★★(4/5) |
| Feedback | ★★★★★(5/5) |
John The Plumber is another solid choice for broken water heaters, plumbing problems, and general bathroom repairs.
The people behind the company are highly experienced in the field and have the tools and knowledge to get your job done quickly and efficiently.
The equipment they use is also high quality and built to last, so you won’t have to worry about dealing with the same issue again any time soon.
The company has been around since 2006. So you can be sure that it is well-established in the industry and has a solid track record of satisfied customers.
In fact, it has even garnered relevant awards, including an A+ rating from the Better Business Bureau.
We also love how it is able to operate 24/7. If you have emergency heating issues late at night or on a weekend, rest assured that the technicians at John The Plumber will be
on the job in no time.
The company is able to provide a protection plan as well. There’s a $13 monthly charge, but it’s a great way to get discounts for sudden heating and plumbing repairs.
A possible disadvantage is the expensive replacement parts that John The Plumber offers. If you can buy replacement parts somewhere else, do so and just have its technicians do the repairs after.
Overall, it’s still a great company that we recommend for all your water heater issues.
Pros
- Serving since 2006
- 24/7 services
- Peace of Mind Program
- A+ BBB rating
- 2-year warranty
Cons
- Pricey replacement parts
Customer Reviews
Rain or shine services
“First of all thank you to Bill from John the Plumber for being so prompt and efficient. It was difficult to find services in Ottawa following the massive storm we just had on May 22nd, 2022. “ – Mohsen Mautbur
Professional and friendly
“We are extremely pleased with our experience with John The Plumber. Geoff, Garrett and Dawson were professional, friendly, courteous and knowledgeable. They arrived at the beginning of the scheduled 3-hour window and completed the work in a quick and timely manner. Not only did they complete the work efficiently and thoroughly, they also provided advice on how we can effectively maintain the drain ourselves. We would highly recommend this team from John The Plumber. Thank you.” — Ricky Chan,
3. Drain Pro Inc.
| Criteria | Ratings |
| Rates | ★★★★ (4/5) |
| Experience | ★★★★ (4/5) |
| Availability | ★★★★★(5/5) |
| Feedback | ★★★★★(4/5) |
Merivale Road’s Drain Pro Inc. is also a contender as one of Ottawa’s best when it comes to water heater repair. It has been providing high-quality service to residents in the neighborhood for many years.
One of the best things about Drain Pro is the fact that it employs highly trained technicians who have decades of experience in the plumbing and heating industry.
This gives them the expertise to handle even the most complex repairs quickly and efficiently.
It’s also great that even without a protection plan subscription, Drain Pro is able to provide a 1-year guarantee of service for its customers. This is probably why it has received numerous positive reviews all over the internet.
Speaking of reviews, Drain Pro has also garnered an A+ rating from the Better Business Bureau. This means that the business has demonstrated a solid track record of delivering excellent customer service to its patrons over the years.
For complicated water heater issues, the company is able to provide replacement and installation services. This makes it a one-stop shop for all your plumbing needs.
However, it should be noted that Drain Pro doesn’t have a 24-hour emergency service available. Its service fees can also be steep, especially for major repairs.
Still, it’s definitely one of the best in the city for its high-quality services and the fact that you don’t have to get a protection plan to get guaranteed services.
Pros
- 1-year guarantee of service
- Multiple positive reviews
- A+ BBB rating
- Also offers installation services
Cons
- Pricey
- No 24/7 services
Customer Reviews
Excellent job
“Matt and Tyler were the two lads on the job and they did excellent work. Would not hesitate to recommend them.” – Deitra Kimpton
Open to big and small jobs
“Our church has used Drainpro for big and small jobs. They are professional, courteous and always explain what they are doing. “ – Patricia Harris
4. Out of This World Plumbing
| Criteria | Ratings |
| Rates | ★★★★ (4/5) |
| Experience | ★★★★ (4/5) |
| Availability | ★★★★(4/5) |
| Feedback | ★★★★★(5/5) |
Out of This World Plumbing may have an unusual name but its services are topnotch. When it comes to water heater repairs, this company is the go-to for your needs.
Equipped with the latest in diagnostic tools and equipment, Out of This World Plumbing is able to quickly identify the problem and get the issue resolved in no time.
Its technicians have the required training to deal with all types of water heaters, including gas and electric models. They are also experienced in performing repairs and upgrades in both residential and commercial settings.
We love that Out of This World has received multiple accreditations and awards from the BBB and other industry associations for its commitment to quality service and excellent workmanship.
It’s also done employee screenings on all of its workers to make sure only those who are qualified and trustworthy are employed at the company.
In addition, Out of This World provides a warranty for some of its services and replacement parts.
However, this company is not without its flaws. It’s disappointing that it asks for extra payment for emergency services and that some products are expensive and without a warranty.
All in all, it’s still a solid choice, especially for water heater issues, because of its expertise and excellent customer service.
Pros
- Received multiple accreditations and awards
- 24/7 emergency services
- All licensed employees
- Employee screening
- Warranty for some products
Cons
- Pricey
- Emergency fee
- Not all products are covered by warranty
Customer Reviews
Very efficient
“First, Taylor, who I spoke to at Dispatch, was informative and professional about the services provided and booking of our appointment. The follow-up confirmation and reminder emails were awesome. Josh and Seamus, who came to our house, were punctual, thorough and explained everything included all options and pricing. They said they would get the work done in one day and they did it all within an hour! – Mary Kapelus
Quick fix
“After having arranged an appointment for the following Monday, we got a call offering us a visit in an hour’s time – getting it sorted before the weekend was a welcome option. Garry promptly arrived on the scene and took a look, quickly identified the issue and got to work to fix it.” – Ben West
5. Mr. Rooter Plumbing of Ottawa
| Criteria | Ratings |
| Rates | ★★★★ (4/5) |
| Experience | ★★★★★(5/5) |
| Availability | ★★★★(4/5) |
| Feedback | ★★★★★(5/5) |
Mr. Rooter Plumbing of Ottawa is another great company to check out if you need your water heater fixed.
As a business specializing in plumbing, its technicians know the ins and outs of water heaters and can help you get your repair done quickly and efficiently.
Different water heaters like electric, gas, and solar have different components that can break down over time, so it’s good that Mr. Rooter has the right equipment in dealing with these different issues.
We also appreciate how responsive Mr. Rooter’s technicians are in emergency situations.
If you don’t like talking on the phone, the company has a form on its website that you can use to contact its technicians online. It’s also handy to have a quote calculator on the website that allows you to get an estimate of the services.
The only drawbacks here are its pricey services and some reports of sudden cancellations of appointments. These were done mistakenly and the company has already rectified these issues.
The pricing can be steep, but for the services you’ll get, it’s worth the investment. Overall, we would still recommend it as a great option for water heater issues in the city.
Pros
- Online booking
- Emergency services
- Open 24 hours
- Open to service commercial buildings
- Serves multiple locations
- Online quotes
Cons
- Pricey
- Reports of sudden appointment cancellations
Customer Reviews
Will hire again
“Greg our technician was extremely knowledgeable and helpful. He went above and beyond to detect the blockage under our kitchen double sink, he provided us with our options and pricing, and did all the work required. He was polite, professional, patient to explain things to us, and cleaned up the area well when he was done. We would highly recommend Mr Rooter plumbing for their excellent service over the phone as well. They will always be our first call for plumbing related work!” – Esther Arulpooranam
Timely services
“Professional, timely and friendly service all in one place. This is not our first time using Mr. Rooter’s services. “ – M Gusta
FAQs about Water Heater Repair
And that concludes our review of the best water heater repair services in Ottawa. If you need other repair services, you may find these articles useful: