Top 5 Refrigerator Repair Services in Ottawa
We extensively test and research all services we review. Here's why you can trust us.

Top 5 Refrigerator Repair Services in Ottawa

If you ask people which appliance they don’t want suddenly breaking down, chances are most of them would say “the fridge!”. Food is both sustenance and pleasure so a broken fridge would be like a domestic disaster.

Should this unfortunate scenario happen to you, you don’t have to tear your hair out in frustration. We’re going to be reviewing the top refrigerator services in Ottawa today.

Make sure to read to the end of this listicle for some handy FAQs, as well.

How Much Is Refrigerator Repair in Ottawa?

It will depend a lot on the specific problem with your fridge — is it a cooling, leaking, or other issues? Technicians usually diagnose the problem first before giving customers a price quote.

To give you an idea of regional average rates, we put together a table of some common refrigerator complaints and how much their repair fees are. 

REFRIGERATOR REPAIR SERVICEESTIMATED COST
General freezer issue$285
Evaporator fan replacement$260 – $325
Icemaker leakRepair $325

Replacement $430

Thumping or humming soundsCompressor repair $25 – $260

Drip place replacement $60

Please note that these estimated costs might not yet include certain replacement parts and fees for service calls (usually higher if the location is outside the service area scope).

Your best bet would be to ask for an estimate before getting your fridge repaired.

The Top Refrigerator Repair Services in Ottawa

Before we delve into the actual reviews, these are the parameters we used for the service providers in this listicle:

Warranty – At least one year warranty should be given on refrigerator repair and services.
Service rates – Fees for labour, parts, and service calls should be reasonable and won’t stray too far from regional average rates
Availability – Emergency repair services are preferred, but companies that are available even on weekends make the cut.
Trained technicians – Experienced fridge repair technicians who are familiar with major brands and issues are a must.

1. Capital Appliance Repair

Capital Appliance Repair's homepage
TestInfo
SERVICESFridge, dishwasher, washer, dryer, stove, and oven repair
ADDRESS563 Gladstone Ave, Unit 24, Ottawa, ON K1R 5P2
CONTACT DETAILS(613) 454-1577

[email protected]

WEBSITE

https://capitalappliancerepair.ca

OPERATING HOURSMonday to Friday 8:00 AM - 8:00 PM

Saturdays and Sundays 8:00 AM - 5:00 PM

Warranty★★★☆☆ (3/5) 
Service rates★★★☆☆ (3/5) 
Availability★★★★☆ (4/5)
Trained technicians★★★★☆ (4/5)

One of the first things we noticed about Capital Appliance Repair is its extensive menu of fridge repair services. It’s practically a “to-do list” of everything that could possibly go wrong with a refrigerator from unusual ice build-up in the freezer to a fridge that is too noisy.

While this might be a lofty claim, the company does have the Better Business Bureau accreditation to back it up. 

It also boasts of being able to fix practically all brands of refrigerators in existence. Some of the technicians speak French as well! 

Capital Appliance Repair offers a limited warranty for every repair it performs which has to be booked for approval first. There’s a lot of restrictions on the warranty (including no coverage of clogs of any kind) but overall, the stipulations look fair and reasonable.

We just wish there’s a service fee guide somewhere to refer to. Regular promos and discounts are great but upfront pricing information somewhere on the website would be appreciated.

Furthermore, there have been complaints of unavailable parts that don’t arrive on time but the company issues apologies and explanations to these clients.

Pros

  • Wide range of fridge repair services
  • Bilingual technicians
  • Gives regular promos and discounts
  • BBB-accredited, Bᐩ rating

Cons

  • Doesn’t list service rates
  • Limited repairs warranty
  • Some customer complaints about unavailable parts

Customer Reviews

Very efficient, friendly, and practical

“Quick service (within 24 hours of placing a request), very efficient (showed up during the scheduled time), friendly and extremely practical (gave great advice). Won’t hesitate to call again for repairs or installs!” – Brittney Anne Bos

Able to diagnose the issue and repair refrigerator on the spot

“Excellent service!!! I was able to book an appointment for the next day. The service person was professional and courteous. He was able to diagnosis the issue with our refrigerator and make the repair on the spot, thank you Capital Appliance Repair.” – Stephanie Moine

2. YB Appliance Ottawa

YB Appliance Ottawa's homepage
TestInfo
SERVICESRefrigerator, dishwasher, washer, dryer, stove repair and installation
ADDRESSPinelock St, Ottawa, ON K2M 0L3Serves the Nepean, Kanata, Orleans, Manotick, and nearby areas
CONTACT DETAILS(613) 898-4290
WEBSITE

https://ybapplianceottawa.com

OPERATING HOURSSame-day service by appointment

Open seven days a week 8:00 AM - 9:00 PM

Warranty★★★☆☆ (3/5) 
Service rates★★★☆☆ (3/5) 
Availability★★★★☆ (4/5)
Trained technicians★★★★☆ (4/5)

It’s always great to stumble upon an appliance repair company that actually works on weekends (when most fridge units decide to break down). YB Appliance Center is open seven days a week and can accommodate same-day service appointments. 

Aside from doing repairs on a good range of refrigerator issues and brands/models, the company can also install appliances for both residential and commercial clients. Its team of trained technicians can even walk customers through the proper use and maintenance of their new appliances.

YBA Appliance Center also offers free estimates to potential clients. Same-day services are accommodated which is great for those emergency fridge-on-the-fritz moments.

There’s mention of warranties that come with parts and labour but no other information on which appliances are covered, which is a bit disappointing. 

And though client feedback and promises of value for money are on the website, there’s no service fee guide anywhere. 

Pros

  • Open seven days a week
  • Offers free estimates
  • Same-day repair services
  • Can repair an extensive range of appliance brands

Cons

  • Doesn’t give warranty details
  • No service fee guide provided
  • No BBB accreditation

Customer Reviews

The refrigerator is working again, perfectly, for the repair price quoted

“We are extremely pleased with the service we received this morning from YB appliance repair. Our refrigerator is working again, perfectly, for the repair price quoted. They are exactly as promised. Professional, reliable, offering quality service and very punctual. We highly recommend this company and its technicians to everyone.” – Rick Ayotte

The service was very professional and the quality as advertised

“Thank you, Yuri. The service was very professional and the quality as advertised, thanks again.” – B. Martin

3. Appliance Technician

Appliance Technician's homepage
TestInfo
SERVICESFridge, dishwasher, dryer, oven, washer, and property management repair
ADDRESS251 Laurier Avenue West, Suite 900 Ottawa, ON K1P 5J6
CONTACT DETAILS+1 613-701-1800

[email protected]

WEBSITE

https://www.appliancetechnician.ca

OPERATING HOURSMonday to Friday 7:00 AM – 7:00 PM

Saturdays 9:00 AM – 6:00 PM

Sundays 9:00 AM – 4:00 PM

Warranty★★★★☆ (4/5)
Service rates★★★☆☆ (3/5) 
Availability★★★★☆ (4/5)
Trained technicians★★★★☆ (4/5)

Another Better Business Bureau-accredited appliance repair company makes it to this list! We’re betting that the consistent client feedback of thorough diagnosis and repair services contribute to this accreditation.

Its technicians are pre-screened, insured, and fully licensed to perform practically any issue with refrigerators. They’re also trained to diagnose and repair most known appliance brands.

The company provides appliance repair services seven days a week though there are noticeable shorter weekend hours. Clients are advised to call at least a half-hour ahead to schedule a same-day repair appointment. 

There are available warranties for both parts and labour, though the service warranty is only good for up to 30 days while parts go up to a full year. Appliance Technician doesn’t sell parts, however. 

Right off the bat, Appliance Technician offers potential customers $30 off for their first fridge repair. This is great, but it would be better if there’s a service fee guide to see how big the discount is.

Pros

  • Offers property management services
  • Accommodates weekend repairs
  • $30 off first fridge repair
  • BBB-accredited, Aᐩ rating

Cons

  • 30-day service warranty only
  • Doesn’t sell parts
  • No service fee guide provided

Customer Reviews

Spotted another problem and essentially saved another service call

“Pavlov was amazing. He explained everything and walked me through the repair process. He also helped protect the floor from damage when moving the fridge. He also spotted another problem and essentially saved me from another service call. The part he replaced was clearly deteriorating. Love the overall service from the initial call/operator to the repair and even the payment. Fair and reasonable pricing. Thank you!” – Mary Kay

Discovered the issues, didn’t try to sell something we didn’t need, got the problem resolved 

“All we can say is…WOW! The first contact with Alex-very fast, as promised and very courteous. The service-excellent. He took a look, discovered the issues, didn’t try to sell us something we didn’t need, got the problem resolved to our satisfaction and, best of all, the price was quite reasonable-no overcharge for a holiday service call. We definitely will use them again PLUS we recommend Alex to anybody having issues with their appliances. Thank you, Alex!” – Pierjean Malbour

4. Ottawa Appliance Repair Service

Ottawa Appliance Repair Service's homepage
TestInfo
SERVICESSame day and emergency appliance repair & installation of major brands of fridges, washers, stoves, dryers, and dishwashers
ADDRESSServes Ottawa, Nepean, Gloucester, Barrhaven, Greely, Kanata, Manotick and Orleans
CONTACT DETAILS613-299-4834

[email protected]l.com

WEBSITE

https://www.ottawaappliancerepairservice.com

OPERATING HOURSMonday to Sunday 7:30 AM - 10:30 PM
Warranty★★★☆☆ (3/5) 
Service rates★★★☆☆ (3/5) 
Availability★★★★☆ (4/5)
Trained technicians★★★★☆ (4/5)

We believe that emergency services should always be on an appliance repair company’s menu. You’ll never know if your fridge will break down in the middle of the night or when you have lots of food prep to do.

That’s why we’re glad that Ottawa Appliance Repair Service is not only open seven days a week but can also accommodate same-day or next-day emergency fridge repair services.

It can service all major brands and has a fully-trained staff of licensed and insured technicians on the team. Beyond doing diagnostics and repairs, its team can also install refrigerators, washers, dryers, stoves, and dishwashers for residential and commercial clients.

At the moment, though, its website looks incomplete in terms of information and design. Even the blog shows up empty.

The company offers free estimates for potential customers. Technicians are on call for assessments so it’s the best time to inquire about both service fees and warranties (there’s no price guide or warranty information on the website).

Pros

  • Emergency services available
  • Offers free estimates
  • Open seven days a week

Cons

  • Website looks incomplete
  • Doesn’t list service rates
  • No BBB accreditation

Customer Reviews

The repairman came immediately and fixed the problem in no time

“My children got scared when our refrigerator started making these weird noises. I found Ottawa Appliance Repair Service when I looked around for home appliance services. I’m glad I went to them because the fridge repair was done well! The repairman came immediately, and he fixed the problem in no time. Job well done!” – Aurora Royce

Impressed with the calm and friendly tone throughout the service

“My business would have slowed down had that faulty appliance not been addressed by the technician from this company. In terms of service, this man delivered! I can honestly say that I was impressed with the calm and friendly tone he maintained throughout the repair service. That was grace under pressure!” – Kena Silguero

5. Doctor Appliance

Doctor Appliance's homepage
TestInfo
SERVICESFridge, dryer, oven, stove, dishwasher, and washer repair, same-day repair for major appliance brands
ADDRESSServes Ottawa and nearby areas
CONTACT DETAILS613-606-6038

[email protected]

WEBSITE

https://doctorappliance.ca/

OPERATING HOURSMonday to Friday 8:00 AM - 8:00 PM

Saturdays 8:00 AM - 3:00 PM

Closed on Sundays

Warranty★★★★☆ (4/5)
Service rates★★★★☆ (4/5)
Availability★★★☆☆ (3/5) 
Trained technicians★★★★☆ (4/5)

Doctor Appliance has an Aᐩ rating and a Better Business Bureau accreditation. But it makes it to this listicle for other practical reasons.

For starters, it offers a one-year service warranty for all its repairs. And there’s a free phone assessment by licensed and experienced technicians so clients can get an idea of the costs involved.

It can service all types of fridge units including built-in types and stand-alone refrigerators. There are no service fee guides indicated on the website but the company does promise upfront and direct quotes with no hidden fees or surcharges. 

Besides, the company carefully explains how it can keep costs low. Since it does all of its marketing services in-house (there’s no physical shop location), there are fewer overhead costs to tack on to its fees.

Many client feedback about Doctor Appliance mentions its technicians’ accurate diagnostic abilities and honest services. The entire team is fully licensed and trained to diagnose and repair practically all fridge-related concerns and most brands in the market.

Pros

  • Free phone assessment
  • One-year service warranty
  • BBB-accredited, Aᐩ rating

Cons

  • Closed on Sundays
  • Doesn’t provide a service fee guide
  • No physical location

Customer Reviews

Diagnosed the problem with the fridge in about 15 seconds

“Ilya provided amazing service. He diagnosed the problem with our GE Monogram fridge in about 15 seconds, just by listening to it – where others had not been able to find anything wrong. He was then able to get the unit running for the rest of the day, and knew what part to order, as the determination was a faulty motor that didn’t have much life left in it.” – Casey Tourangeau

Ahead of schedule, friendly, honest, and professional

“I called Dr. Appliance. At first, I was skeptical because so many of these repair companies can be shady. Cheryl took my call. She was efficient and on the ball. The next day Ilya came over. To say I was impressed with him is an understatement. He was ahead of schedule, friendly, knew what he was doing, honest and professional. I have no hesitation in recommending these guys. If you need appliance repairs look no further and trust the excellent reviews this company has.” – Joey

FAQs About Refrigerator Repair in Ottawa


The next time your fridge goes on the blink, you can use this listicle as a resource to get the top refrigerator repair services in Ottawa. You can also send us your recommendations of other refrigerator repair companies that deserve a spot in this review! 

And for other home maintenance-related concerns, we have the following published resources, too: