The 5 Best Luggage Stores in Ottawa for Smart and Stylish Packing
While planning my upcoming trip, I realized my trusty old suitcase had seen better days. I needed a new, reliable travel companion with a last-minute flight on the horizon.
But with so many luggage stores scattered across Ottawa, I quickly found myself overwhelmed by the sheer number of options.
From sleek high-end boutiques to budget-friendly retailers, it felt like each store offered something different, yet none seemed to have exactly what I needed.
Finding the perfect balance between durability, style, and affordability became a bit of a mission.
But after several stops, a lot of comparing, and some frustration, I finally narrowed down the best spots that checked all the boxes.
With that, get ready to unpack the best luggage stores in Ottawa, ensuring your next trip rolls as smoothly as your wheels do!
| How much does luggage cost in Ottawa? Luggage prices in Ottawa typically range from $75 to $500, depending on the brand, size, and material. Many stores also offer seasonal sales or bundle deals, making it easier to find high-quality luggage without straining your travel budget. |
1. TUMI Store
Address: 50 Rideau Street #375B
Phone: (613) 235-9119
Business Hours:
- Monday to Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 7:00 PM
- Sunday: 10:00 AM – 6:00 PM
TUMI’s luggage has earned its spot at the top, offering products that cater to frequent travelers and business professionals alike.
They are an innovation leader in their relentless pursuit of advancement. Each bag is crafted to perfection with features that elevate your travel experience, from ultra-smooth wheels to intuitive compartments.
Another great thing about them is their flexibility in options. They have expandable carry-ons, 4-wheeled packing cases, and compact carry-ons, so you can find the perfect fit for any trip.
Plus, they use premium materials, ensuring your luggage can withstand rough handling while keeping your belongings safe.
But hold onto your seat as TUMI’s high-end quality comes at a cost. The price point can cost a pretty penny. If you’re cost-conscious, this might not be the most affordable option.
Pros
- Innovation leader
- Flexibility in options
- Uses premium materials
Cons
- Price point can cost a pretty penny
Customer Reviews
Friendly, knowledgeable, and professional staff
“Friendly, knowledgeable & professional staff. Adam was exceptional. And Catherine has given me friendly & helpful service. Premium-quality luggage; worth the investment.”
— John Peterkin, Google Review
Exceptional and welcoming staff
“The staff is exceptional and welcoming. Yu the Store Manager is very responsive and personable, my problem with my bag was resolved and my new bag is being shipped to me as me speak. Thank you”
— Fenel Lamothe, Google Review
2. Bentley
Address: 2121 Carling Avenue
Phone: (613) 725-1867
Business Hours:
- Monday to Friday: 9:30 AM – 8:00 PM
- Saturday: 9:30 AM – 6:00 PM
- Sunday: 10:00 AM – 5:00 PM
Bentley’s journey began in 1987 in St. John’s, Newfoundland. Since then, the company has continued to expand.
Their mission is all about continuous improvement to offer customers the very best in everyday essentials and travel gear.
When it comes to luggage, Bentley shines with a broad selection of high-quality options. You’ll find durable hard-shell suitcases for extra protection, as well as soft-sided luggage that’s perfect for flexibility and easy storage.
Besides this, their luggage is packed with traveler-friendly features, such as 360-degree spinner wheels for smooth maneuverability and TSA-approved locks for extra security.
For budget-conscious travelers, Bentley offers high-quality luggage at affordable prices. You’ll still get a durable and stylish bag without spending too much.
While Bentley is sturdy and reliable, their luggage designs may not appeal to those seeking modern styles. Fashion-focused travelers might opt for more premium brands with trendier options.
Pros
- Broad selection of high-quality options
- Packed with traveler-friendly features
- Affordable price
Cons
- Limited design variety
Customer Reviews
Talkative, friendly, helpful, and nice staff
“I bought a nice Pelle leather RFID wallet here. Soft leather, and the crazy colour orange. I guess I am thinking forward to spring. A great $47.00 price tag. The employee was talkative, friendly, helpful, and nice. Working with customers is her right type of work. It was obvious to me that she loves her job. I would definitely recommend shopping here. Bentley stores always have a large selection of good quality products at reasonable prices.”
— K P, Google Review
Great experience overall
“The woman that assisted me went out of her way to make sure I got something that worked for me. Not only did she help me get something that worked for me, she made sure I got the best deal possible which I greatly appreciated. She also pointed out what was genuine leather and what was vegan leather. Overall a great experience and I would recommend it to others.”
— Lisa Watson, Google Review
3. Expedition Luggage
Address: Merivale Mall, 1642 Merivale Road
Phone: (613) 744-0007
Business Hours:
- Monday to Saturday: 9:30 AM – 9:00 PM
- Sunday: 11:00 AM – 5:00 PM
Expedition Luggage is a popular choice for all kinds of travelers. They offer gear that’s built to last, looks good, and is super practical.
They’ve got a range of options, from compact carry-ons to larger, tougher check-in luggage—no matter your travel needs, they’ve got something for you.
A major win about Expedition Luggage is the attention to detail. Their bags are made with quality materials like polycarbonate and aluminum, tough enough to handle the usual travel wear and tear.
Another win is their customer service. They’re known for being quick to respond and really helpful if you run into any issues. This is always a relief when dealing with luggage problems.
But despite these positive attributes, keep in mind that some of their luggage can be heavier than expected. This can be a hassle for larger pieces, especially when trying to adhere to airline weight restrictions.
Pros
- Range of options
- Attention to detail
- Responsive and helpful customer service
Cons
- Luggage can be heavier than expected
Customer Reviews
Best place for economy price luggage
“Best place to get luggages for economy price, and no, there’s no second guess in the quality of it. It’s great for wide range of luggages, bags, handbags, wallets and other travel accessories. Do check out the place.”
— Dharshini Vasudevan, Google Review
Best price for quality luggage
“Best price for quality luggages. I found a variety of choices in the store which made it easier to find the best ones at one place. The store has exclusive offers going on….”
— Aarzoo, Google Review
4. Marshalls & HomeSense
Address: 2210 Bank Street
Phone: (613) 737-4566
Business Hours:
- Monday to Friday: 9:30 AM – 9:00 PM
- Saturday: 9:00 AM – 9:00 PM
- Sunday: 10:00 AM – 6:00 PM
Marshalls & HomeSense first opened its doors in 1956. It has long been a favorite destination for those seeking a wide variety of products.
With multiple locations scattered across Ottawa, it’s super easy to pop in and check out their ever-changing inventory.
The biggest perk of shopping at Marshalls & HomeSense is how affordable they are. For travelers on a budget, this is a goldmine—well-known luggage brands are often available at a fraction of their original price.
What’s more, the variety is impressive. Are you after a sleek hard-side suitcase or something more flexible like a soft-side bag? You’ll find plenty of choices.
But still, it’s good to remember that the durability of the luggage can be hit or miss. Since Marshalls & HomeSense stock items from various manufacturers, not all pieces are created equal.
Pros
- Wide variety of products
- Multiple locations across Ottawa
- Affordable luggage collection
- Impressive variety of products
Cons
- Durability of luggage can be a hit or miss
Customer Reviews
Well-organized store layout
“I’m really satisfied with my experience at Marshalls. The store offers a wide variety of quality products at great prices. The layout is well-organized, making it easy to find what I’m looking for, and the staff are always helpful and friendly. I appreciate the selection of brand-name items, and the store is always clean and inviting. Overall, I’m happy with the deals and the shopping experience at this Marshalls location.”
— Ajumon Sajan, Google Review
Efficient and friendly staff
“This was our first time shopping at Marshall’s and we were so shopped with all the savings and merchandise! If we had more time I’m sure I wouldn’t have been able to make my rent!!! Such a fun place to be and my daughter and I had a great time… Going through the cash Armin was very friendly and efficient. He also let us hold an item on the side while we shopped for more before we finished our transaction. Can’t wait to come back again 🙌🏼👏🏼!”
— Celina Gunn, Google Review
5. Winners
Address: 25 Marché Way Unit 201
Phone: (613) 569-6677
Business Hours:
- Monday to Friday: 9:30 AM – 9:00 PM
- Saturday: 9:00 AM – 9:00 PM
- Sunday: 10:00 AM – 9:00 PM
Winners, for those who don’t know, is part of the TJX Companies family. They’re known for offering big-name brands at discounted prices.
Their selection of luggage is pretty wide. No matter if someone is looking for a sturdy suitcase for international trips or something smaller for weekend getaways, they seem to have it all.
The durability of Winners’ luggage also makes a big impression. The wheels roll smoothly, and the zippers work flawlessly. The luggage is lightweight, making it easy to maneuver, especially when in a rush.
Another cool perk to appreciate about Winners is the diversity. Hard-shell cases, soft luggage, and everything in between can be found in their stores, offering you a range of options to match your travel style.
However, not everything is perfect. The downside is that one needs to dig a bit and be ready to shop at the right time, as their stock changes constantly.
Pros
- Wide selection of luggage
- Durable products
- Diverse luggage collection
Cons
- Stock changes constantly
Customer Reviews
Well-stocked and always clean
“One of the better Winners in town. Its well stocked and is always clean. It also always seems to have something I wasn’t even looking for but want. Staff are good but rarely have a need for them outside checkout. One thing to note is they really need to clean their washrooms more.”
— Alexander Cusworth, Google Review
Outstanding employees and customer service
“I loved this experience! Employees and customer service was outstanding! Manager was great to interact with. Great location, neat and tidy store! Great selection! Thank you for a good experience! I recommend!”
— Danielle Sutherland, Google Review