Best HVAC Services in Ottawa

The 6 Best HVAC Servicing Companies in Ottawa

Your heater and air conditioner are among the things in your home that make it feel like home! Naturally, you’d want only the best people to keep yours up and running throughout the year – and we’re here to bring that to you.

In this article we’ll be bringing you the average cost of HVAC services and repairs, the best HVAC companies in Ottawa, and some answered FAQs at the end, so stick around till then!

What to Look for in an HVAC Servicing Company

Let’s start off with what you want to see in the companies you’re canvassing.

1.  Licensing and Experience

As the HVAC system has some of the most expensive equipment in your home, you’ll want a licensed professional to work on any upkeep and issues it might have. Ask for certifications and how long they’ve been in business.

If they have experience in specific types of HVAC systems (especially one that you own), even better! Each system is unique and it helps to have someone who specializes.

2. References and Referrals

See if you can get in contact with referrals and ask them the important questions.

Did they get the job done quickly and efficiently?

Were they honest and respectful?

Did they leave a mess behind or were they squeaky clean?

While ads are helpful, they’re not the best thing to trust – they are paid, after all! The best people to ask are business owners and other homeowners.

3. Home Evaluations

Contractors and repairmen should always conduct a thorough evaluation of the home or existing system before getting to work. This is especially important for installation of new systems.

A thorough evaluation means taking into account the size of the home, insulation and whether it needs upgrading, inspecting the duct system for leaks, and more.

Once the evaluation is done, you should be provided with a written and itemized estimate that includes warranty and energy efficiency rates.

4. Efficiency

Though the price tag on an efficient HVAC system is higher, it saves money in the long run.

 Ask about the most energy-efficient systems and units and how much your projected savings could be over the course of a few years.

5. Special Offers

Ask the company about rebates and special offers! You never know where you could potentially save some money unless you shop around for a bit.

Take your time when looking and ask around as much as possible.

How Much Do HVAC Services Cost in Ottawa

Here are the basic HVAC services and their average estimates. Remember that actual prices vary based on the company hourly rates, units, and models!

ServiceAverage cost
Diagnostics$100
Cleaning$98
Gas line installation$170/ hr
Air conditioner$700
Furnace$5,000

Top HVAC Services in Ottawa

Now that we have most of the information we need, let’s get onto the best HVAC servicing companies in Ottawa!

1.   Rick Menard Heating & Cooling

Rick Menard Heating & Cooling Homepage
BEST FOR   Furnace and air conditioners
SERVICESFurnace, fireplace, and boiler services
AC servicing
Geothermal services
WEBSITEwww.rickmenardheatingottawa.com
ADDRESS1250 Old Innes Rd. Unit 516 Ottawa ON. K1B 5L3
CONTACT DETAILS(613) 834-1415 (613) 747-1555 [email protected]
OPERATING HOURSMon – Fri 7:30am – 5pm
Sat – Sun closed

Rick Menard Heating & Cooling is a full-service HVAC service company that has been operating in Ottawa for the past 31 years. They are a BBB accredited business with an A+ rating and highly trained employees who pass through an in-depth training process.

For repairs and maintenance, they deploy full-service technicians to your home, fixing the problem efficiently. For those services and especially installations, they strictly follow the industry’s safety standards, ensuring that all jobs are done right for all makes and models while offering maintenance service plans and warranties.

According to reviews, their technicians carry themselves with professionalism and are also very friendly and approachable. This level of customer service turns most of their first-time clients into recurring ones.

Pros

  • Technicians are licensed and full-service

Cons

  • Closed on weekends

Customer Reviews

Thanks to quick work and full-service technicians, Rick Menard heating & Cooling has gained a good reputation among Ottawa homeowners. Here are a couple of reviews:

“Great service! I had a furnace that needed replacing and Rick Menard Heating and Cooling were very responsive, good value, and professional installers. I had had a furnace installed in a former house by Rick Menard and was also very happy with the service. Highly recommended.” -M F

“Details of required repairs were well explained to me including the various options re the purchase of a new furnace.   Installation went smoothly despite the bitter cold.  Both installers were polite and professionals.

I would certainly recommend this firm to friends and family.”  -Fred Nadeau

2.   Ambassador Dearie HVAC

Ambassador Dearie HVACs Homepage
BEST FOR   General HVAC services
SERVICESHeating and air conditioning services
Indoor air quality
Maintenance plans
Financing options
Humidifier
Filters
Duct Cleaning
Ventilation
WEBSITEwww.ambassadorhvac.com
ADDRESS101 Innes Park Way, Unit 190 Ottawa, ON K1B 1E3
CONTACT DETAILS(613) 741-9595  
OPERATING HOURS24 hours

Ambassador HVAC was established over 20 years ago and has serviced hundreds of homes in Ottawa. They specialize in installing and repairing HVAC systems and have close relationships with some of Ottawa’s Premier Builders.

They also specialize in home retrofit systems, carrying a wide selection of quality products. Their technicians are fully licensed in the trade and are trained not only in HVAC systems, but also in treating homes with care and respect, also offering 1 free annual maintenance and all your warranty needs.

They carry many brands and are happy to help their clients with anything they need. According to reviews, they are highly professional and easy to work with.

Pros

  • 24-hour services
  • They speak in French and English

Cons

  • Clunky website
  • Customer service could use a bit of work

Customer Reviews

Thanks to their good customer service and reliable installations, Ambassador Dearie HVAC has gained a good reputation among Ottawa homeowners. Here are a couple of reviews from happy customers:

“Wonderful company…reception and service ladies are extremely helpful, professional and efficient. Gus, the tech., also excellent, professional and clean work and respecting Covid protocols. The staff are a reflection of the owner…highly recommend this company for efficiency, professionalism and courteous staff! Thank you for getting my heat back in so quickly!” -Jennifer S.

“Bob took the time to assess our needs and listened very carefully to us as we explained our AC requirement. In the end, he found the time to be patient and in the end, we ended with a unit that within our budget. The technicians were just so professional: protected our wood floor and conducted the installation earlier than scheduled with no issues whatsoever. Have no qualms recommending Ambassador for your AC needs.” -Robert T.

3.   AirZone HVAC Services Inc.

AirZone HVAC Services Inc.s Homepage
BEST FOR   Overall services
SERVICESResidential
Commercial
Heating
Air Conditioning Maintenance
Service
Repair
Installation
Cooling
Central Air Conditioners
Furnace
Fireplaces
Indoor Air Quality
WEBSITEwww.airzonehvac.ca
ADDRESS174 Colonnade Road, #27, Ottawa, ON K2E 7J5
CONTACT DETAILS613-592-5770  [email protected]
OPERATING HOURS Mon – Fri 7:30 am – 4:00 pm Sat & Sun Closed
TSSA #0000766413733

AirZone HVAC Services has risen to become one of the leaders in the heating and cooling industry in Ottawa since they were established 15 years ago. It is a family-owned company that repairs and sells residential and industrial HVAC systems.

They’ve built up a solid reputation through their reliability and professionalism as reviewed by hundreds of satisfied clients. The company specializes in selling and repair of both furnaces and air conditioners of nearly every make and model.

AirZone provides a 1-year workmanship warranty on new furnace and air conditioner installations in your parts warranty. If anything goes wrong, they either refund you or take care of the issue for free.

They also offer free quotes for services and units as well as free precision tune-ups and quotes.

Pros

  • Multiple awards won
  • Free tune-ups

Cons

  • Closed on weekends
  • Clunky website

Customer Reviews

AirZone made it to our list for a variety of reasons. Not only have they been consistently ranked as the most reliable repair service for furnaces and air conditioners, but they also consistently get great reviews from satisfied clients:

“Recently shopped around for new AC and couldn’t have been any happier with Airzone. Price and service were the best by far, they were prompt in providing quotes and installation (Jason/Scott) was problem free and professional.” -Tara Bower

“Awesome experience dealing first with Taylor on the sales side. Honest, not pushy with a unit I didn’t need or couldn’t afford. Awesome install crew (Sean and cam). Super friendly, curtious, knowledgeable. Able to answer all my other hvac questions. I would definitely recommend AirZone to all my friends and family in the future” -Steven Perry

4.   J.C. Robinson & Sons Ltd. Heating and Air Conditioning

J.C. Robinson & Sons Ltd. Heating and Air Conditionings Homepage
BEST FOR   Experience
SERVICESAir Conditioning
Heating: Repair and Service
Installation
New Home Construction
HVAC Products
Filters and Water Heaters Service
Indoor Air Quality Service
Residential Duct Cleaning
Gas Piping for Natural Gas Appliances
Hot Water Heaters
Gas Boilers
WEBSITEwww.jcrobinson.com
ADDRESS1726 Bank Street, Ottawa, ON K1V 7Y6
CONTACT DETAILS(613) 733-2481
OPERATING HOURSMon – Fri 8:00 am – 5:00 pm
Sat – Sun Closed

J.C. Robinson & Sons has developed a solid reputation as a high-quality supplier of air conditioning, heating, indoor air quality products and services, and more since their founding in 1923. They are also a BBB Accredited business!

The company offers a $250 incentive if you would like to have an existing furnace replaced with a high-efficiency furnace that sports an Electronically Commutated Motor. They even offer up to $5,800 in rebates if you install a qualifying air source heat pump!

They have the tools and experience to provide you with cost-effective solutions, maintaining equipment at peak efficiency. In addition to this, they have great customer service, with financing plans available for easy payments.

Pros

  • Most experienced on the list
  • Large staff

Cons

  • Clunky website
  • Closed on weekends

Customer Reviews

With seniority and reliability on its side, J.C. Robinson & Sons easily made it onto our list. See what some of their happy clients have to say about them:

“I have always been very impressed by this company!  I received great service dealing with a furnace issue related to use of our external air conditioner.  I left a message with their 24 hour service line on a Saturday night and promptly received a response that they would come examine the issue the following Monday morning.  The problem was fixed and included under their yearly maintenance plan, which I strongly recommend.  The service technician was very covid-19 conscious and came with his own mask and maintained a safe distance throughout his visit.  Keep up the great work!”  -Geoff Raymond

“Mike Kelly went out of his way to accommodate us.  I have MS, never stated that, but he made sure to get an AC unit when most were unavailable during Covid.

I’m sure he took extra time to make this happen.”  -Mel Vaz

5.   Reliable Home Environment

Reliable Home Environment's Homepage
BEST FOR   Emergency Services
SERVICESResidential
Commercial
AC
Heating Repair
Service
Replacement
Installation
Furnace
Ductless Air Conditioning
General AC Maintenance
Emergency Service
Boiler Repair
Indoor Air Quality
HRV
Hot Water Tank
Home Comfort System
Water Heater
Air Filtration
Cooling
Humidifier
Dehumidifier
WEBSITEwww.reliablehome.ca
ADDRESS18B Enterprise Avenue, Nepean, Ottawa, ON K2G 0A6
CONTACT DETAILS(613) 801-0074 [email protected]
OPERATING HOURS24 hours
TSSA number000076641312

Owned and managed by John van der Heyden, Reliable Home is one of Ottawa’s most reliable installation experts for home heating and cooling. Over the years, they’ve won multiple awards from Lennox Inc. for their services and HVAC systems installations, earning an A+ rating on BBB.

Their team is highly experienced and they offer a one-year money-back guarantee to installation customers. They offer everything from installations to repairs, and an emergency service during normal business hours.

According to clients, the team provides outstanding service with close attention to detail, servicing all makes and models of gas furnaces and air conditioners throughout Ottawa and surrounding areas.

Pros

  • Great website
  • Open 24/7
  • Multiple locations

Cons

  • Slightly more expensive

Customer Reviews

Not only do they have great customer service that’s available 24/7, they’ve also got great service to back it up! Check out these reviews from satisfied clients:

“I live in a house where the entrance in and out is very tight. Both installers managed to get an old water heater up the stairs and out and a new water heater down the stairs and out with out a clunk or bang or even a groan. I didn’t notice the furnace coming in either. Very impressed. Both were polite and respectful. Couldn’t ask for better “ -Taylor V.

“Reliable Home Environment was fantastic. Old Lennox furnace died New Year’s Day – the coldest day of the year to date. Karl, Jordan and team had us back up and warm with a new furnace before nighttime. Very professional, cleaned up and kept to their promises. No overselling – just honest, reliable, excellent service. Thanks to the whole team!! “ –Karl J.

6. Enercare

SERVICESHVAC sales, rental, installation, maintenance, repair
WEBSITEhttps://www.enercare.ca/locations/ottawa-east
ADDRESS2160 Thurston Drive Ottawa, ON, K1G 6E1
CONTACT DETAILS(613) 216-0023(855) 328-0346
OPERATING HOURSMonday – Sunday: 8:00 AM – 10:00 PM24/7 customer support

Enercare is an all-around HVAC and plumbing service provider with over 700 experts in electrical, HVAC, and plumbing work. 

Enercare has a mobile application for convenient booking and fast-tracking of technicians. And thanks to its 24/7 customer support hotline, this company can provide same-day plumbing and HVAC service calls. 

When it comes to HVAC services, Enercare does sales, rental, installation, repairs, and maintenance of boilers, furnaces, and air conditioning units. 

Their rental services even come with free same-day repairs and complimentary maintenance every other year. The best thing about this rental service program is that clients can also choose to purchase the appliance anytime during their rental period.

All of Enercare’s services also come with a 90-day labour warranty and a 1-year product warranty. And to ensure that each homeowner receives the HVAC services they need, Enercare also does in-home assessments for free.

Pros

  • Free in-home assessments
  • Same-day service calls and repairs
  • Free same-day repairs and maintenance services for rental appliances
  • Mobile application for booking and tracking

Cons

  • Relatively shorter warranty
  • Protection plan repairs have a maximum of $500

Customer Reviews

Here are some customer reviews to give you some insights into what to expect from Enercare’s services:

“Norm Rollin is a phenomenal employee, and I’ll be asking for him by name if and when I require work to be done on either my heating or cooling system. He was friendly, knowledgeable and, most importantly, HONEST! He’s the only technician for me! Thanks so very much, Norm!”Kelly-Ann Conroy

“One call! Sunday – Noticed 2002 water heater leaking from bottom…uh oh. Called Enercare & they booked replacement for 2 weeks out (1st available). But they sent someone to repair temporarily (same day). Tech Shea Martell came 1 hour later..said we are replacing this now! He called tech Alex Cundy, who came out with a new 50 gallon heater 1 hour later! Both super professional and efficient. Made a tough job look easy…super impressed. Very happy with Enercare…thank you Shea & Alex…disaster avoided!”Justin Mercier

FAQs About HVAC


That concludes our list of the best HVAC services in Ottawa! We hope you found this helpful.

Did we miss a company you recommend? Tell us all about it, we’d love to hear from you!

We’ve also got other articles for all your home servicing needs. Check out this article for pest control services!