Best Furnace Repair in Ottawa

The 7 Best Furnace Repair Services in Ottawa

Has your furnace been acting up? Don’t worry, as we’re here to provide you find the best furnace repair services in Ottawa!

We’ll also give you the information you need to select a furnace repair service.  You’ll even learn the average cost of furnace repair services and some answered FAQs at the end of the article, so stick around till then!

What to Look for in a Furnace Repair Service

Here are a few things you should consider before hiring one of the furnace repair services we’ve listed below:

1. Experience

As they say, experience is the best teacher. And when dealing with such a complicated piece of equipment, you’ll want only the best and most experienced people on the job!

While a more experienced repair service may be on the pricier end, it’s absolutely worth it for your family’s safety and comfort.

2. Referrals

You can get referrals from trusted family, friends, or us! Even when you’re on the phone with a company, you can ask them for referrals as well (at least 5 is a good number)

3. License

Asking the company about their license can be a bit awkward, but it’s worth it. An official license indicates the company name, address, and contact info. It also includes a license number you can have checked by the right authorities.

4. Insurance

Any repair company worth its salt will have an insurance policy. If it doesn’t, you might want to keep looking.

How Much do Furnace Repair Services Cost in Ottawa

Repair costs can vary greatly depending on the service company, location, make and model of the furnace, as well as its components. Here are some average furnace repair/replacement costs we were able to find:

Repair or ReplacementAverage cost
Motor/ heat exchanger$1,200 – $2,400
Thermostat / circuit board / blower fan$125 – $650
Burner / Gas Valve$115 – $470
Thermostat / Ignitor / Flame Sensor$80 – $300
Annual Inspection$150 – $250

Top Furnace Repair Services in Ottawa

Now that you know the costs and how to look for a good service, you’re ready for our list of recommended service companies. Here you go!

1.   Airzone

AIRZONE's Truck
BEST FOR   Overall services
SERVICESResidential
Commercial
Heating
Air Conditioning Maintenance
Service
Repair
Installation
Cooling
Central Air Conditioners
Furnace
Fireplaces
Indoor Air Quality
WEBSITEwww.airzonehvac.ca
ADDRESS174 Colonnade Road, #27, Ottawa, ON K2E 7J5
CONTACT DETAILS613-592-5770  [email protected]
OPERATING HOURSMon – Fri 7:30 am – 4:00 pm
Sat & Sun Closed
TSSA number0000766413733

AirZone HVAC Services is a family-owned company that repairs and sells residential and industrial HVAC systems.They have become one of the leaders in the heating and cooling industry in Ottawa since their start in the business, which was in 2005.

The company specializes in selling and repair of both furnaces and air conditioners. They’ve built up a solid reputation through their reliability and professionalism.

AirZone provides free quotes for services and units as well as free precision tune-ups and free quotes. They offer a 1-year workmanship warranty on new furnace and air conditioner installations in your parts warranty. If anything goes wrong, they either refund you or take care of it for free.

Pros

  • Multiple awards won
  • Extremely reliable

Cons

  • Closed on weekends
  • Clunky website

Customer Reviews

AirZone made it to our list for a variety of reasons. Not only have they been consistently ranked as the most reliable repair service for furnaces and air conditioners, but they also consistently get great reviews from satisfied clients:

“Excellent service.  Very professional and thorough.  Wayne was clear in explaining proposal and requirements.

Installers (Cameron and Martin) were absolutely awesome.  Happy and smiling even though the installation was a tad tricky.

I am extremely please with the installation of my new furnace.

Thank you.”

“We have been using Airzone for our heating and cooling needs for 10 years now. I highly recommend them.”

2.   Reliable Home Environment

RELIABLE HOME ENVIRONMENT's Van
BEST FOR   Emergency Services
SERVICESResidential
Commercial
ACHeating Repair Service
Replacement
Installation
Furnace
Ductless Air Conditioning
General AC Maintenance
Emergency Service
Boiler Repair
Indoor Air Quality
HRV
Hot Water Tank
Home Comfort System
Water Heater
Air Filtration
Cooling
Humidifier
Dehumidifier
WEBSITEwww.reliablehome.ca
ADDRESS18B Enterprise Avenue, Nepean, Ottawa, ON K2G 0A6
CONTACT DETAILS(613) 801-0074 [email protected]
OPERATING HOURS24 hours
TSSA number000076641312

Owned and managed by John van der Heyden, Reliable Home is one of Ottawa’s most reliable installation experts for home heating and cooling.The team is committed to providing outstanding service with close attention to detail.

Over the years, they’ve won multiple awards from Lennox Inc. for their services and HVAC systems installations such as furnaces, hot water tanks, AC units, pool heaters,and boilers. Their team is highly experienced and they offer a one-year money-back guarantee to installation customers.

They service all makes and models of gas furnaces and air conditioners throughout Ottawa and surrounding areas. They offer a 2-hour emergency service during normal business hours.

Pros

  • Great website
  • Open 24/7
  • Multiple locations

Cons

  • Slightly more expensive

Customer Reviews

Not only do they have great customer service that’s available 24/7, they’ve also got great service to back it up! Check out these reviews from satisfied clients:

“Extremely professional service. For my regular maintenance, the techs are on time, efficient and the price is right. Recently had to change out my furnace and they went above and beyond to ensure I was well taken care of. Thanks to the techs on site and the office staff, my winter will be a toasty one!”

“Thank you to home comfort advisor Kurt Xavier for the impeccable, responsive, trustworthy service. I reached out to a number of Ottawa-based HVAC companies for details and quotes. Kurt from Reliable was by far the most helpful and transparent. The installation crew was also great. Very courteous, efficient and tidy.”

3.   J.C. Robinson & Sons

J.C. ROBINSON & SONS' Shop
BEST FOR   Experience
SERVICESAir Conditioning
Heating: Repair and Service
Installation
New Home Construction
HVAC Products
Filters and Water Heaters Service
Indoor Air Quality Service
Residential Duct Cleaning
Gas Piping for Natural Gas Appliances
Hot Water Heaters
Gas Boilers
WEBSITEwww.jcrobinson.com
ADDRESS1726 Bank Street, Ottawa, ON K1V 7Y6
CONTACT DETAILS(613) 733-2481
OPERATING HOURSMon – Fri 8:00 am – 5:00 pm
Sat – Sun Closed

J.C. Robinson & Sons has developed a solid reputation as a high-quality supplier of air conditioning, heating, indoor air quality products and services, and more since their founding in 1923.

The company offers a $250 incentive if you would like to have an existing furnace replaced with a high-efficiency furnace equipped that sports an Electronically Commutated Motor. They even offer up to $5,800 in rebates if you install a qualifying air source heat pump!

They have the tools and experience to provide you with cost-effective solutions, maintaining equipment at peak efficiency. In addition to this, they have great customer service!

Pros

  • Most experienced on the list
  • Large staff

Cons

  • Clunky website
  • Closed on weekends

Customer Reviews

With seniority and reliability on its side, J.C. Robinson & Sons easily made it onto our list. See what some of their happy clients have to say about them:

“Tom Robinson of Glen Robinson & Sons Heating & Cooling answered my call on a Sunday.  From the moment they answered the phone until the plumbing repair was completed the service was exemplary.  I was very pleased with the promptness, honesty and professionalism.  I would definitely recommend them to anyone and will used them again.  Sheri”

“We are very impressed with JC Robinson & Sons. They completed a large job in my house which entailed a complete switch to gas forced air, from the existing electrical baseboard heating system. JC installed the furnace/AC/gas pipes/plenums/thermostat. They are highly knowledgeable, fair and proud of their work. I would gladly recommend them to anyone!”

4.   Ottawa Home Services

OTTAWA HOME SERVICES' Homepage
BEST FOR   Home Protection Plans
SERVICESFurnaces
HeatingAir Conditioning
Water Heaters
Home Protection plans
WEBSITEwww.ottawahomeservices.ca
ADDRESS1559 Laperriere Ave Ottawa, Ontario K1Z 7T1
CONTACT DETAILS(613) 604-4777
OPERATING HOURS24 hours

Ottawa Home Services has become one of the leading residential heating and cooling companies since its founding in 2003. It is known for specializing in the installation, service and maintenance of furnaces, air conditioners, boilers and water heaters.

They cover all of Ottawa, servicing more than 3,500 homes from Barrhaven to Orléans to Kanata. One of their key selling points is that they offer complete home protection plans.

While they offer the same premium products and services as larger contractors, they guarantee a higher level of personal service and affordable prices. They focus solely on home heating and cooling and have become dedicated experts in this area.

Pros

  • Always open
  • Very fast service

Cons

  • Website is a bit cluttered so you’re likely to be better off calling them for information

Customer Reviews

With a solid track record and excellent yearly home protection plans, clients say Ottawa Home Services has consistently provided top notch care throughout the years. Check out these reviews from satisfied clients:

The central A/C unit stopped functioning and called OHS at 23:30, they arrived in 30 minutes and replaced the capacitor in less than an hour. Life-savers in this humidity. Many Thanks!”

“I have had Ottawa Home Services over to install a new A/C unit as well as to maintain my furnace on their yearly service plan. Service has always been professional and reasonably priced. Would not hesitate to recommend them to friends and family.  Well done.”

5.   Reliance Holmes

RELIANCE HOLMES' Homepage
BEST FOR   Variety of Service
SERVICESA/C Installation
Backflow Services
Boiler Services
Drain Cleaning
Emergency Services
Faucet Repair
Gas Furnace Installation
Heater Installation
Pipe Repair
Sink Repair
Toilet Installation
Water Filter Services
Water Heater Repair
A/C Repair
Bathtub & Shower Repair
Drain Installation
Ductless A/C Services
Faucet Installation
Flame Sensor Repair
Gas Furnace Repair
Pipe Installation
Sink Installation
Thermostat Repair
Toilet Repair
Water Heater Installation
WEBSITEhttps://reliancehomecomfort.com/ottawa/
ADDRESS1050 Baxter Rd #5, Ottawa, ON K2C 3P1, Canada
CONTACT DETAILS(613) 236-8449
OPERATING HOURS24 hours

With over 50 years of experience, Reliance Holmes has provided quality plumbing, HVAC, furnaces, and air conditioners throughout Ottawa for almost a generation. They have a reputation for providing quality service and assistance.

Thanks to their wide variety of services, Reliance Holmes might just be the only servicing company you’ll need for your whole house (save for electrical services!). Though the prices are a bit higher than at other servicing companies, their services are generally considered worth it!

They offer both buying and renting of heating and cooling systems, and have lines open 24/7 to accommodate all of your needs. Their friendly and supportive customer service has also been praised by many.

Pros

  • Open 24 hours
  • Over 2,500 positive reviews – shows amazing consistency of service

Cons

  • Slightly more expensive than rivals

Customer Reviews

In terms of numbers, Reliance Holmes takes the cake with its total services offered as well as the number of positive reviews! Check out a couple of them here:

“I was without a furnace for a long time because the repairs had become overwhelming, expensive and burdensome.  Reliance was already servicing my hot water tank.  They suggested reliance furnace care and it was the best decision I ever made.  Professional customer service and great, and I mean great service technicians.  Friendly, informative and professional.  As I said, best decision I ever made.  I finally have heat!”

“Reliance Holmes came to my for heating and cooling. The technician was very friendly also professional. He explained everything about systems to me and what I should be looking to replace in the future. He also gave me good advice on what I should be looking for in the future, if I want to replace any of the systems.”

6.   Kooltech Mechanical

BEST FOR   Variety of Service
SERVICEShttps://kooltechmechanical.ca/heating-cooling-services/
WEBSITEhttps://kooltechmechanical.ca
ADDRESS1395 David Road
Rockland, ON K4K 1H5
Canada
CONTACT DETAILSTel: 613.446.0900
Email: [email protected]
OPERATING HOURS24/7

Next on our list is an aircon cleaning company with over 16 years of experience in the field: Kooltech Mechanical.

While smaller compared to its competition, Kooltech Mechanical more than makes up for it with its speed, efficiency, and quality of service. The team caters to both residential and commercial spaces, and moves forward with jobs regardless of the harsh weathers experienced by the area.

Kooltech Mechanical offers services addressing heating, cooling, and air quality. Every job they take on showcases their dedication to providing high-quality services.

Clients in need of urgent care need not worry since Kooltech Mechanical also has around-the-clock customer support to address any and all concerns.

Pros

  • 24-hour customer support
  • Professional team of installers and repairmen
  • Offers effective solutions that withstand harsh temperatures

Cons

  • Small team

Customer Reviews

Learn more about Kooltech Mechanical from previous clients’ comments about its services:

“We have been clients of Kooltech Mechanical for a couple of years now. They have changed our A/C unit and they have just replaced our furnace last week. I am very happy with the fast and reliable service we’ve always received. They are readily available to answer your questions or concerns. I have nothing but positive things to say about my experience with them. I would definitely recommend them to my family and friends! Thank you Kooltech!

“We needed to change out water heater, our furnace and our AC. After doing quite a bit of research and getting estimate from 2 other companies, we chose kooltech for the quality of the product, the price and the client service offered. From start to finish, it was a positive experience, from the assistance received with the product selection to the installation of the equipment to the client care shown throughout. I was very impressed with the attention to detail, expertise and client service received by Kooltech. I highly recommend this local company for any of your Heating, Ventilating & Air Conditioning Needs.

7. Enercare

SERVICESHVAC sales, rental, installation, maintenance, repair
WEBSITEhttps://www.enercare.ca/locations/ottawa-east
ADDRESS2160 Thurston Drive Ottawa, ON, K1G 6E1
CONTACT DETAILS(613) 216-0023(855) 328-0346
OPERATING HOURSMonday – Sunday: 8:00 AM – 10:00 PM24/7 customer support

Enercare is an all-around HVAC and plumbing service provider with over 700 experts in electrical, HVAC, and plumbing work. 

Enercare has a mobile application for convenient booking and fast-tracking of technicians. And thanks to its 24/7 customer support hotline, this company can provide same-day plumbing and HVAC service calls. 

When it comes to HVAC services, Enercare does sales, rental, installation, repairs, and maintenance of boilers, furnaces, and air conditioning units. 

Their rental services even come with free same-day repairs and complimentary maintenance every other year. The best thing about this rental service program is that clients can also choose to purchase the appliance anytime during their rental period.

All of Enercare’s services also come with a 90-day labour warranty and a 1-year product warranty. And to ensure that each homeowner receives the HVAC services they need, Enercare also does in-home assessments for free.

Pros

  • Free in-home assessments
  • Same-day service calls and repairs
  • Free same-day repairs and maintenance services for rental appliances
  • Mobile application for booking and tracking

Cons

  • Relatively shorter warranty

Customer Reviews

Here are some reviews from Enercare’s satisfied customers:

“I had a minor issue with my furnace. I called Inercare. The person that took my call was very professional and very understanding. He was able to book my appointment for the same day. The technician Jordan arrived within the time frame I was given. He did a thorough check, duplicated the issue my furnace had. He was able to repair it. Thank you Jordan for the great service and your professionalism. Hopefully I won’t have any more issues and IF I do have any other repairs I will be asking for you.”-Fern Chagnon

“Brian was amazing and was able to get my appointment scheduled within a few days of the consultation. I had Richard for the installation tech and he was amazing! They were bake to have the furnace, hot water tank and wiring for the A/C installed in one day. His experience and knowledge was greatly appreciated. Will be recommending to everyone I know.”-Andrée Lamarre

FAQs About Furnace Repair


That concludes our list of the best furnace repair services in Ottawa.

Did we miss anyone you recommend? Shoot us a message! We would love to hear from you.

What if you’re being bothered by a leaky sink too? Check out this article for the best plumbers in Ottawa, in that case.