The 5 Best Elder Care Services in Ottawa

The 5 Best Elder Care Services in Ottawa

All of us can agree that family is very important. Hence, we all want to be able to provide the best care for our elderly loved ones. 

In this article, we will be discussing the best elder care services in Ottawa. 

How much do elder care services charge in Ottawa?

Most elder care services charge around $1500 to $6000 monthly. This depends on the location and quality of the home. A more specific price table is available below:

Types of CareAverage Estimated Costs
Special Care$200 per day
Alzheimer’s and Dementia Care$130 - $140 per day
Mobility Assistance$120 per day
Companionship Care$125 per day
Terminally Ill Care$4000 monthly

The Best Elder Care Services in Ottawa

Finding the right elder care services for the elderly can be difficult and complicated. There are lots to consider. To help you out, we’ve narrowed down the best in the city using the following criteria:  

Reasonable rates – A fair rate is important so you can have your money’s worth.
Location – Is the location accessible and easy to find?
Experience –  How long have they been in the industry? 
Amenities – What are the amenities in this home? Do they make your elderly loved one’s life comfortable? 

1. Home Instead

Home Instead's homepage
TestInfo
SERVICESElder Care, Alzheimer’s & Dementia Care, Arthritis Care, Diabetes Care
WEBSITEhttps://www.homeinstead.com/
ADDRESS 260 Hearst Way suite 210, Kanata, ON K2L 3H1, Canada
CONTACT DETAILS613-599-6906
OPERATING HOURSOpen 24/7
CriteriaRatings
Rates★★★★★(5/5)
Location★★★★ (4/5)
Experience★★★★★(5/5)
Amenities★★★★ (4/5)

Home Instead is a locally owned business that has earned the trust of numerous people in the Ottawa area. It was established in 1994 and is one of the most well-known elder care services in the city. 

We like that the founders of Home Instead have also had experience taking care of their elderly grandmother. Because of that, they know the difficulty of leaving your elderly loved ones to strangers and hence make sure they provide real love and comfort to their elderly clients.

Home Instead offers personalized in-home care options. We’re big fans of this because clients with a restricted budget can choose what kind of services they’d like to avail of. 

What we really like best is its Alzheimer’s & dementia care that has tailored approaches to watch over elderly people with these conditions. 

It also offers home services for those who need short-term care. This type of service is akin to babysitting —but for seniors. 

We think it’s helpful when you have to focus on work and need someone to make sure your elderly family members are okay and eating healthy. 

Overall, despite Home Instead’s slight lack of amenities, we still recommend it as one of the best options for elderly care in Ottawa. 

Its employees are very patient and understanding even to elderly clients who can be rude, so we believe they can be trusted with your elderly loved ones. 

Pros

  • Open 24/7
  • Personal touch

Cons

  • Not many amenities

Customer Reviews

Stress-free

“I needed someone to provide overnight care for my dad on short notice as I live across the country. On my first call to Home Instead Ottawa, I reached Angie who was immediately helpful and responsive. She had a care provider lined up within two hours and that wonderful lady, Shuvra provided my dad with the most kind and considerate care imaginable” – Lise Belanger

Amazing

“Home Instead is the MOST amazing service. They care deeply for their customers, they have strong values and will do whatever it takes to support you. They have been the biggest relief for myself and my family. I can’t say enough great things.” – Bassima Mroue

2. Qualicare Home Care Ottawa

Qualicare Home Care Ottawa's homepage
TestInfo
SERVICESElder Care, Alzheimer’s & Dementia Care, Arthritis Care, Diabetes Care
WEBSITEhttps://qualicareottawa.com/
ADDRESS 135 Laurier Ave W, Ottawa, ON K1P 5J2, Canada
CONTACT DETAILS613-366-2899
OPERATING HOURSMonday – Friday: 9:00 AM – 5:00 PM

Closed on Weekends

CriteriaRatings
Rates★★★★ (4/5)
Location★★★★ (4/5)
Experience★★★★★(5/5)
Amenities★★★★ (4/5)

Qualicare’s Wayne and Andrea Nathanson have first-hand experience when it comes to taking care of the elderly. Wayne’s father was diagnosed with ALS and has experienced having a hard time and needing support.

Wayne realized that they were able to get through that difficult time because of the helpful health practitioners and doctors that took care of his father. 

So he, along with Andrea, started his own elderly care business to make sure other elderly people receive that same care and love. 

20 years later, Qualicare is one of the most well-known elder care services in Ottawa. We are very impressed with its services that are focused on Alzheimer’s & dementia, as well as its Palliative care services.

For elderly clients with Alzheimer’s and dementia, Qualicare provides them with mental practice to keep their brains active and make them less likely to forget. 

While the disease has no known actual cure, there are studies that say keeping the brain healthy and alert can lessen forgetfulness. 

For palliative care, on the other hand, Qualicare makes sure that its clients are enjoying by giving them simple games to play and encouraging them to engage in entertaining activities. This is very important, especially for those who have terminal illnesses and need to lighten up their mood. 

Overall, Qualicare is a solid choice for your elderly loved ones. Its reliable caregivers are not only skillful but also loving and caring, which is very important when taking care of the elderly. 

Pros

  • Mental quizzes for patients
  • Medical assistance

Cons

  • Pricey

Customer Reviews

So grateful

Qualicare has provided exceptional care for my father over the past year. I am so grateful for the compassion and professionalism we’ve experienced. We were able to easily adjust the level of care and the schedule of visits to meet my father’s changing needs. When I had any concerns, I was able to talk to someone and find a solution. Thank you Qualicare!” – Samantha

Fun and reassuring

Kelly Prevost and her caring team from Qualicare have been looking after my 89 year old Dad for several months now. They have gone above and beyond to make sure my Dad has had the care he needs and they are very professional and conscientious. They have always been a pleasure to deal with and quickly respond to questions regarding care and scheduling. We are very grateful to Qualicare …what a great resource they are when home care is needed for a loved one.” – Colleen Wrighte

3. Seniors on Site 

Seniors on Site's homepage
TestInfo
SERVICESHome Service Care, Personal Companion, Alzheimer’s & Dementia Care, Home Support, Specialized Services
WEBSITEhttps://sosonsite.com/
ADDRESS Home service
CONTACT DETAILS613-422-7676

[email protected]

OPERATING HOURSMondays – Fridays: 9:00 AM – 5:00 PM

Closed on Weekends

CriteriaRatings
Rates★★★★★(5/5)
Location★★★★ (4/5)
Experience★★★★★(5/5)
Amenities★★★★ (4/5)

Seniors on Site or SOS is another solid choice for your elderly care needs. Based in Ottawa, the company was established in 2008 and is going strong with a very good reputation.

SOS actually does not offer much medical assistance when it comes to its clients but what it offers is special care and companionship for the elderly. 

This is most useful when it comes to conditions such as dementia and Alzheimer’s. 

Many people late in life will feel alone and lonely, so SOS prevents that from happening to your elderly loved ones by providing them kinship and companionship. 

The caregivers it provides are around 50 years old or older so they can easily relate to your elderly loved ones. 

SOS believes that when it comes to taking care of patients, empathy is the most important thing — we agree. We are very impressed that its caregivers are able to manage such a huge clientele without any medical assistance. 

Of course, if your elderly loved one is in need of doctors and nurses, SOS may not be the best option. On the contrary, it is better for those who are physically healthy but need help when it comes to their mental health. 

SOS is a bit unique from the others on our list, but we are happy to add it because compassion and companionship are very important, especially for elderly people. 

Seniors on Site is named this way because its employees are also seniors or close to that age group. Hence, they can easily befriend your elderly loved ones and make them smile more often. 

Pros

  • Home service
  • Special care for special needs
  • Perfect for elderly people with mental health issues

Cons

  • No location
  • Appointment only

Customer Reviews

Exceeds expectations

“I’ve been using SOS’ services since 2019 to provide additional care for my parents.  My parents’ caregiver is beyond exceptional.  She has been able to adapt to my parents’ changing health needs and offer help appropriate to the circumstances.  I chose SOS because I wanted to hire someone who would be able to relate to the elderly and understand their needs.  The level of service my parents’ receive from their wonderful caregiver has exceeded my expectations and I am grateful that SOS connected us.” – Irene C.
 

Good service

“I needed someone to do a Fall clean-up in my garden as I am unable to do it myself. I contacted SOS online Janet). She arranged for a lady to come out within a short time (Diane) and do the work. The necessary work was done swiftly and well. I will now want SOS to do my gardening this coming Summer. Their rates are very good and competitive and I have no hesitation in recommending them especially to other seniors.” – Alexander Duncan

4. Affinity Health Elder Care

Affinity Health Elder Care's homepage
TestInfo
SERVICESElderly Care, Alzheimer’s & Dementia Care, Mobility Care & Home Assistance, MS & ALS Care, Palliative & Hospice Care, Parkinson's Care, Physiotherapy, Respite Care, Stroke Care
WEBSITEhttps://affinityhealth.ca/mobility-assessments-and-home-safety-ottawa-on/
ADDRESS 1600 Carling Ave #102, Ottawa, ON K1Z 1G3, Canada
CONTACT DETAILS613-369-5100
OPERATING HOURSMondays to Sundays: 7:00 AM - 12:00 PM
CriteriaRatings
Rates★★★★ (4/5)
Location★★★★ (4/5)
Experience★★★★★(5/5)
Amenities★★★★★(5/5)

Affinity Health Elder Care is another solid option for anyone who needs elder care services. This one is more focused on medical issues — and rightfully so because it is a medical institution. 

With that being said, it still offers care services for mental issues such as dementia and Alzheimer’s, but what really shines is its care services for physical comorbidities. 

As a hospital, it provides a good set of options when it comes to medical equipment. Oxygen tanks, wheelchairs, and mobility assistance equipment are all provided, which leaves us quite impressed. 

Affinity Health is perfect for your elderly loved ones who need physiotherapy, such as stroke survivors. Its methods can greatly increase the chances of the patient moving much better and smoother. 

It also has options for the terminally ill. They can be comforted and entertained properly without health risks from the outside world, which is something we also appreciated. 

Other than that, Affinity Health has home service nurses that can visit your elderly loved one in their place of residence. This adds convenience to those who just need regular check-ups and assistance. 

Overall, Affinity Health is definitely the right pick for more medical-related issues with your elderly loved ones, If you’re looking for caregivers, however, you may be better off with a different institution. 

Pros

  • Lots of types of medical care available
  • Open on weekends

Cons

  • Pricey
  • Not many options for caregiving

Customer Reviews: 

Understood my needs

“In my experience Affinity Health has staff that really care about their clients and go above and beyond their duties to make them happy.  They really understand the needs of the people they serve and show compassion during difficult times. “ – Andres Rodriguez

Helped my mother

“Affinity Health helped my Mother tremendously after her surgery. They were compassionate and caring. The caregivers were great with providing my Mother with companionship and helped her maintain her dignity during the tougher aspects of her personal care. We were so impressed that we kept the companion visits going as my Mother really bonded with one of her caregivers in particular! Definitely a top notch company.” – Caroline M. 

5. Right at Home

Right at Home's homepage
TestInfo
SERVICESElderly Care, Alzheimer’s & Dementia Care, Mobility Care & Home Assistance,
WEBSITEhttps://www.rightathomecanada.com/ottawa
ADDRESS St. Laurent Centre, 1730 St. Laurent Blvd Suite # 800, Ottawa, ON K1G 5L1, Canada
CONTACT DETAILS613-842-8014
OPERATING HOURSOpen 24/7

CriteriaRatings
Rates★★★★ (4/5)
Location★★★★ (4/5)
Experience★★★★★(5/5)
Amenities★★★★★(5/5)

For home service caregiving and elder care assistance, Right at Home is definitely a good choice. It makes taking care of loved ones at home more bearable, focusing on home service caregiving. 

Right at Home also provides companion care, which is basically giving your older loved one a new friend. This is a good option for those who feel rather lonely and need social interaction. 

We’re impressed by this service because it allows you to customize a schedule for when your companion caregiver will assist you. You can choose to have this service every day, three times a week, or maybe even once a month. 

This is a good choice for those who are restricted by a budget and need to save money, as well as clients who are not looking for constantly elderly care services. 

Right at Home also offers special care for unique situations. If you’re elderly loved one is bedridden and you are unsure of what will happen next, the special caregiver will be there to assist you. 

We’re impressed with the services it offers as they are especially useful for those who live with their elderly loved ones. 

For more issues that require medical attention, however, you may be better off hiring a home service nurse. So do keep that in mind.

Pros

  • Good companionship service
  • Special care service for unique situations
  • Multiple locations

Cons

  • Not much service outside of companionship and special care

Customer Reviews: 

Pleasure to work with

“My family has spoken with Cheryl several times inquiring about end of life care for my Dad.  Each time she has been the most supportive, kind and helpful person we could have asked to speak to during an extremely stressful time in our lives.  She offered insightful advice and tips on how to manage our situation.  Cheryl even spoke to two of our physician’s on our behalf when we didn’t have the strength.  We are thankful that we had Cheryl to assist us.” – Jeanne

Brilliant

“I reached out to get short-term care worker support for when my elderly father was visiting. I received tremendous service from Cheryl Peluse Abboud, who is a Care Planner & Community Engagement Manager. She was knowledgeable and professional, but also very kind, flexible and accommodating. I had never had to reach out for this type of service before and was blown away by the quality of service I received from Cheryl.” – Dean Blachford

FAQs about Elder Care Services in Ottawa


We listed the best elder care services in the city for your convenience. Hopefully, you found this review helpful. 
Looking for medical equipment for your elderly loved ones? Check out this list of the best medical equipment suppliers in the city.