The Best Delivery Services in Ottawa

5 Best Delivery Services in Ottawa

Need to deliver a package safely and speedily? Fret not, because today we’re reviewing the best delivery services in Ottawa!

You might be wondering how much your legal documents or beautifully wrapped parcel will cost to reach someone near or far. That’s something we’ll be investigating in the next section.

How Much Does Delivery Service Cost in Ottawa?

Several important factors will determine how much you can expect for mail or a parcel to reach a destination. The size of the document or package and where you’re sending it are on top of the list.

Local deliveries for standard-sized letters or postcards are quite affordable. The same can be said even for deliveries to the USA and other countries.

For parcels, weight and destinations can affect the delivery cost significantly. We based some of the estimated costs in the table below on current national averages to serve as a guide.

DELIVERY SERVICEESTIMATED COST
Standard size mail (letter envelopes and postcards)Canada $1 – $1.30
USA $1.30 – $1.95
International $2.71 – $3.88
Oversized mail (large documents, oddly-shaped envelopes)Canada $1.94 – $5.47
USA $3.19 – $11.14
International $6.39 – $22.28
Flat rate boxesSmall $18.49
Medium $23.49
Large $29.99
Prepaid bubble envelopeSmall $15.05
Medium $21.40
Large $32.75

Please note that computations on taxes, duties, brokerage and other costs are not included with transportation charges yet. Estimate quotes are usually done after shipping fees are computed with base rates, HSTs, and other initial surcharges.

The Best Delivery Services in Ottawa

With some idea of potential costs, you can now choose from among the best delivery services in Ottawa. If you have other questions, you might find the answers in our FAQs at the end of this listicle.

1. Lloyd Empires Moving and Delivery

Lloyd Empires Moving and Delivery's Homepage
SERVICESLocal movers, long-distance movers, packing, commercial, home delivery
ADDRESS110B – 2750 Sheffield Rd. Ottawa, ON K1B 3V9
CONTACT NUMBER613-875-6999
WEBSITEhttps://lloydempires.com/
OPERATING HOURSMonday to Saturday 8 AM – 5 PM
Closed on Sundays

Lloyd Empires Moving and Delivery is a Better Business Bureau-accredited company with an Aᐩ rating. A common feedback about it from satisfied customers is how it can accommodate even short-notice requests for moving services.

The company wants to take the stress of moving from packing to the actual moving day (and unpacking!). It offers professional packing services and provides the right number of uniform boxes to prevent potential damage while ensuring organization.

The company promises to be upfront about pricing and even offers a free estimate so things are clear from the get-go. As for its delivery services, Lloyd Empires offers flat rates for smaller furniture and single items.

So yes, this company is primarily a moving service with local delivery offered on the side. Beyond helping clients pack up and move locations in a seamless manner, it can’t act as courier or parcel delivery the way logistics companies do.

Pros

  • Free estimate
  • Offers flat rates for small deliveries
  • Can accommodate last-minute moves
  • BBB-accredited, Aᐩ rating

Cons

  • Can only deliver smaller furniture
  • Primarily a moving and packing service
  • Closed on Sundays

Customer Reviews

Moved an hour under the quoted time

“This was absolutely the best moving experience I’ve ever had, and I’ve moved a number of times.  The team was on time, quick, exceedingly careful, and also pleasant to deal with.  All very nice guys.  And they got me moved an hour under the quoted time, which was a nice bonus.  Can’t imagine there is a better moving company in Ottawa.” – Dylan H.

Got the job done in the promised time

“Booking was online and easy. Movers were very friendly and professional. Got the job done in the promised time, and at a great price. I would highly recommend them.” – Trevor T.

2. Gopher It Deliveries

Gopher It Deliveries' Homepage
SERVICESCourier services, warehouse and fulfillment, dispatch solutions, large logistic solutions
ADDRESS52 Antares Dr. Unit 13 Ottawa, ON K2E 7Z1
CONTACT NUMBER[email protected] 
(613) 413-6317
WEBSITEhttps://gopheritdeliveries.ca/
OPERATING HOURSMonday to Sunday 9 AM – 4 PM

Gopher It Deliveries (aside from having a punny name) promises to deliver everything from baked goods to legal documents. It offers courier services and comprehensive logistics solutions, including warehouse management for clients.

Its courier services have three levels: standard, same-day, and rush services. Clients can also request bulk services for at least 25 items that will come from a single location.

There’s a maximum weight per package of 25 lbs with surcharges for excess weight. There’s no information on bases prices for packages on the website, though, so calling for estimates is a must. 

Gopher It is open seven days a week from 9 in the morning to 4 in the afternoon. Customers who want earlier deliveries can be accommodated but would need to pay a surcharge fee for this service.

In its menu of services, it mentions dispatch assistance and answering services, too. However, these services are temporarily unavailable, which is unfortunate because they could be quite helpful for businesses needing answering assistance.

Pros

  • Open seven days a week
  • Can do same-day and rush deliveries
  • Full range of logistics and delivery solutions
  • Accommodates bulk deliveries

Cons

  • Can only deliver small to medium-sized items
  • Deliveries outside of business hours subject to a surcharge
  • Dispatch services are currently unavailable
  • No BBB accreditation

Customer Reviews

Most exceptional service

“Thank you again for your most exceptional service. Needed something picked up and Gopher It delivered, including the delicate cupcakes. They really are the best!” – Kellie Stewart

Very friendly and professional

“I called on Sunday morning of a long weekend with a package (last-minute-time-sensitive gift!) to deliver same day from Ottawa to Chelsea. Can you do it? The answer was a very cheerful YES! Excellent experience with a wonderful person who booked my service and with my courier who was very friendly and very professional. The gift was delivered quickly and I received an immediate confirmation. Love this local company!” – Colleen SB

3. Secureship 

Secureship's Homepage
SERVICESOnline consolidated shipping system, instant price shopping across multiple carriers, shipping management
ADDRESS2647 Alta Vista, Unit 614 Ottawa, ON K1V 7T1
CONTACT NUMBER[email protected]
(866) 338-9192
WEBSITEhttps://secureship.ca/
OPERATING HOURSMonday to Friday 9.30 AM – 5.30 PM
Closed on Saturdays and Sundays

Secureship is another Better Business Bureau-accredited delivery service. It has a special focus on online shipping brokerage and promises clients considerable volume discounts and convenient processing.

It allows customers to compare courier rates right off the bat so they can have the option for the most affordable deliveries. It also has a system in place for easier, hassle-free tracking and notifications for potential issues.

Both companies and regular consumers can sign up for the company’s services. But non-business accounts will only get an email or chat support.

If multiple shipping is required by a client, Secureship’s invoicing system can consolidate multiple carriers under one invoice. This allows the client to see all shipping charges in one glance, which is convenient for bookkeeping.  

The company can give price quotes based on courier base rates and surcharges for fuel and extended areas. However, they don’t include taxes, duties, and other landed costs yet.

There’s a sign-up and ship button on the website so clients can see all the steps that Secureship takes to deliver a package from Point A to Point B. The great thing about this system is that there aren’t any monthly or setup fees required of clients!

Pros

  • One-stop-shop for shipment services
  • Consolidates invoicing
  • No monthly or setup fees
  • BBB-accredited, Aᐩ rating

Cons

  • Taxes and duties are not part of price quotes
  • Support for non-business accounts by email or chat only
  • Open on weekdays only

Customer Reviews

Provides valuable customer support

“Secureship has reduced our costs and saved us a great deal of time. We no longer have to visit multiple websites to compare costs and everything is tracked from one location. The Secureship team provides valuable customer support allowing our team to focus on our core business.” – Dean Smith

Shipping experience has dramatically improved

“Secureship not only improved the efficiency of our shipping but also reduced our overall costs. Add in top-notch customer service and in-depth shipping expertise and our shipping experience has dramatically improved since switching to Secureship!” – Hana Pika

4. The UPS Store

The UPS Store's Homepage
SERVICESPackaging and shipping services, mailbox services, documental finishing and shredding
ADDRESS1568 Merivale Rd, Unit 99 Ottawa Ontario – K2G 5Y7
CONTACT NUMBER(613) 226-6810
[email protected]
WEBSITEhttps://www.theupsstore.ca/25/
OPERATING HOURSMonday to Friday 9 AM – 6.30 PM
Closed on Sundays
Pickup times Monday to Friday 4 PM

The UPS Store #25 is based in Ottawa and offers the same range of shipping services and products as other UPS franchises. 

But since it’s locally owned and operated, the owners still consider it a small business with four people on the staff and understand how clients want cost-effective solutions.

That’s why aside from packing and shipping, it offers and printing services as small business solutions. Clients who need to rush something can go to this UPS branch to print flyers and invites or get documents faxed, collated, laminated, or even shredded!

It also offers handy mailbox services where clients can get their packages accepted on their behalf from all couriers. It takes pride in being able to provide customers with an actual address and not just a PO box.

It’s open six days a week except Sundays, with pickup times from Monday to Friday at 4 PM. This is a bit of a downer for those who work in offices full time and only have free time for pickups during weekends. 

Pros

  • One-stop-shop for small business solutions
  • Offers a real mailbox address
  • Open six days a week
  • Offers document printing and shredding services

Cons

  • Pickup times on weekdays only
  • Could get short-staffed
  • No BBB accreditation

Customer Reviews

Better service than through the post office

“I don’t pick up here often but I find that when I do I get better service than through the post office, and definitely better service than at the FedEx or Purolator pickup depots. Their delivery system is also the best I’ve dealt with and I order a lot of stuff. My one complaint is that this location always seems short staffed so if any semblance of a line forms then it can get backed up.” – Matthew R.

Overall a very good experience

“I always get all my printing done there. The manager Kal is a nice guy and is very professional. Overall a very good experience.” – Rachel T.

5. Swift Delivery Systems

Swift Delivery Systems' Homepage
SERVICESLocal on-demand messenger, dedicated fleet services, expedited freight, Canada / USA overnight, facilities management, distribution services, asset recovery logistics, document authentication
ADDRESS80 Colonnade Road North Unit 8 Ottawa, Ontario, Canada  K2E 7L2
CONTACT NUMBER[email protected] 
(613) 228-6571
WEBSITEhttp://www.swiftexp.com/
OPERATING HOURSOpen 24 hours

With over 40 years in the delivery service, it’s no wonder Swift Delivery Systems has been an Aᐩ rated Better Business Bureau accredited company since 1981. It’s also gotten zero complaints on the site so far!

It can ship to business communities in Western Quebec and Eastern Ontario, as well as locally in the Ottawa area. It also accommodates Canada/USA overnight deliveries with Saturday deliveries guaranteed for many North American Cities.

Clients needing last-minute shipping and delivery services can breathe a sigh of relief with Swift Delivery’s expedited freight services. It can accommodate anything from a standard-sized letter to a truckload of items on short notice.

For items of value, the company only ships items with an insured value not exceeding $5,000. It cannot provide local or area applicable provisions.

The company is open 24 hours for its host of services to accommodate time-critical delivery needs like medicine or sensitive documents. However, orders for services after 5.30 PM must be conducted through the phone only (which could honestly be remedied with a live chat agent instead).

Pros

  • Open 24 hours
  • Offers expedited freight services
  • Can accommodate rushed time-critical deliveries
  • BBB-accredited, Aᐩ rating

Cons

  • Orders for service after 5.30 PM must be done by phone
  • No local and area applicable insurance provisions
  • Can only ship insured value not exceeding $5,000

Customer Reviews

Exemplary service from the company

“I just wanted to let you know that we often remark on the exemplary service we receive from your company. We can always count on you and I wanted you to know because even though we think it often, I thought we should really take the time to actually let you know what a great job you do. I would, and have, referred your company and would definitely continue to do so.” – Anders, Young, Strong & Jonah

Very fast and dependable

“Your drivers are professionally attired and very friendly.  Your actual pick-up time and delivery service are very fast and dependable, and your online service is a great tool and very user-friendly. Thank you for your consistently professional service standards.” – Anita

FAQs About Delivery Service in Ottawa


The best delivery service in Ottawa can get your sensitive documents or parcels delivered safely and speedily.

If we left out a great delivery service from this listicle, we are open to suggestions and recommendations.

And if it’s a special occasion and you need something nice delivered to someone, we recommend the best shops for gift baskets in Ottawa that deliver on time.