Best Data Recovery in Ottawa

The 5 Best Data Recovery Services in Ottawa

Did your hard drive suddenly crash and you’re afraid you’ve lost some important documents or images? Instead of attempting to recover them on your own, it’s better to leave it to the pros who have the experience and tools for it.

Luckily, we’ll be reviewing the best data recovery services in Ottawa today.

Of course, it’s important to know how much that kind of professionalism will cost you. That’s what we’ll be discussing in the next section.

How Much Does Data Recovery Cost in Ottawa?

The costs are usually done on a case-by-case basis. The device will need to be evaluated first by the engineer to determine if there’s still a chance to retrieve potentially lost data (or if it’s a lost cause altogether).

Evaluations are typically free of charge but it’s best to ask the shop about it, first. The shop can then give you a quote once the success rate and scope of work are determined.

The process can range from basic to complex so the fees will also reflect that. If advanced recovery tools are required, they will likely show up on your invoice, as well.

Here’s a table of common recovery services and devices. The estimated cost for each one reflects the rates of some of the data recovery shops in today’s listicle.

Flash media$199 – $250
Hard drive/SSD$399 – $500
Mobile phone$499 up
RAID$899 up
EvaluationTypically free

Please note that prices are subject to change depending on circumstances and shop policies. To be on the same page, we recommend that you ask for an initial evaluation of your device or required service.

The Best Data Recovery Services in Ottawa

Are you ready to get your potentially lost and important files back? Then let’s discuss what the best data recovery services in Ottawa can do to make it happen.

1.   HDD Recovery Services

HDD Recovery Services' Homepage
SERVICESRecovery of hard drive, RAID, solid-state, USB drive, files, memory drive, free evaluation
ADDRESS391 Bank St, Second Floor, Suite 201, Ottawa Canada K2P 1Y3
CONTACT NUMBER613-366-4232
[email protected]
OPERATING HOURSMonday to Friday 10 AM – 6 PM
Closed on Saturdays and Sundays

Whether you’ve lost your photos from a fun family vacation a decade ago or something of a more sensitive, highly confidential nature, HDD Recovery Services promises to do its best to get it back for you. And it vows to do all jobs with an equal sense of urgency, too.

HDD takes pride in having trained lab technicians to address different operating systems across various devices. These devices range from hard drives and solid-state drives to removable media like portable and thumb drives.

There are no pricing breakdowns anywhere on the site. However, on its About Us page, the company states that it firmly believes data recovery should be both “accessible and affordable”.

Service evaluation is free at HDD Recovery Services. Clients can choose the type of device they want to be evaluated on the website, or simply call or send an email to the office.


  • Offers free evaluation
  • BBB-accredited, Aᐩ rating
  • Good range of data recovery services
  • Does both in-house and off-site recovery


  • Closed on weekends
  • No discernible pricing matrix

Customer Reviews

See what past HDD Recovery Services clients have to say about it:

“Very knowledgable and friendly, more importantly, they are fair. While they were not able to recover my files, they tried very hard to do so and charged me nothing for all their effort. Even though I didn’t have a success story, I would use their services again and highly recommend them.” – Jessica I.

These guys recovered 1TB of data that we thought was lost forever from an old network hard drive that overheated and failed.  Over 4500 photos and hundreds of movies from the past 9 years of family memories are now back in our collection.  We cannot thank them enough for the speedy service and flawless accuracy of restoring our most cherished memories.  The price was more than I originally expected, but after searching their competitors, we realized the value of doing business with a trusted company like HDD Recovery Services. Thanks much!” – Ben A.

2.   Capital Data Recovery, Inc.

Capital Data Recovery, Inc.'s Homepage
SERVICESHard drive recovery, RAID data recovery, SSD data recovery, mobile phone recovery, flash media recovery, digital forensics, data recovery training
ADDRESS1827 Woodward Dr, Unit 306, Ottawa
CONTACT NUMBER+1-613-225-7870
[email protected]
OPERATING HOURSMonday to Friday 10 AM – 5 PM
Saturdays and Sundays emergency services only

Capital Data Recovery, Inc. boasts of enjoying the endorsement of the Canadian government and other notable leaders of various industries. Every project begins with a non-disclosure agreement (NDA) before it goes fully underway.

This Better Business Bureau-accredited company does most of the data recovery-related services on different devices like other businesses. But Capital Data Recovery, Inc. also offers data destruction on sensitive and confidential information in the most secure ways.

Clients are promised a thorough explanation of the process involved in data retrieval, forensics, or destruction. Every client’s reputation is topmost for the company so each project is assigned to a specific engineer for personalized service.

The office can be reached during its operating hours, but those seeking after-hour services can call before 5 PM. The company is closed on weekends but can entertain emergency cases. 


  • Offers data destruction services
  • BBB-accredited, Aᐩ rating
  • Emergency services available


  • Closed on weekends (open for emergencies only)
  • RAID retrieval service could get costly

Customer Reviews

Read some positive feedback for Capital Data Recovery from past clients:

“The gentlemen at Capital Data Recovery are superb, but sensitive and professional. That I am grateful is a profound understatement. They recovered a video that I will never ever be able to record again. Even I knew how challenging it would be to recover data from a tiny little computer locked inside a cell phone. They are exceptional. Don’t hesitate. Use them.” – Pam

“Honestly, best service in town. My hard drive stopped working and I have files since 2005 on it. I couldn’t lose it. So I went and they were very fast and very responsive. They quoted me with the cost and the process in one week and were very helpful in terms of advice. I totally recommend them and thank you Levon for taking the time to explain every single detail and options for data recovery.” – Nemat El Suloh

3.   ReStoring Data

ReStoring Data's Homepage
SERVICESData recovery on hard drive/SSD, flash media, RAID, mobile, DROBO, digital forensics, emergency data recovery, data transfer services, second attempt data recovery, free evaluation
ADDRESS1769 St. Laurent Blvd, Suite #217 Ottawa, ON K1G 5X7
CONTACT NUMBER(613) 703-9886
[email protected]
OPERATING HOURSMonday to Friday 8.30 AM – 5 PM
Closed on Saturdays and Sundays

Promising a 100% results-based process, ReStoring Data assures clients that they won’t be charged if no satisfactory data retrieval is achieved. The company is also open for emergency data recovery needs with service options for “priority” (4 – 5 business days) and “super rush” (1 – 3 business days).

A free 1TB external hard drive awaits customers who avail of the Super Rush emergency service (for physical recoveries only). This ensures that the waiting time is kept to a minimum as data is recovered, transferred to the new hard drive, and shipped back to the client so business operations won’t have to cease.

ReStoring Data does both data retrieval and digital forensic services while supporting all formats and interfaces. The company also promises a similar price range for all formats.

Clients can request a quote by filling out an online form on the website. There’s also a 24/7 customer care hotline for any concerns and inquiries: 1(877) 737-8003.


  • No data, no charge policy
  • Available for emergency cases
  • The same price range is promised for different formats and interfaces
  • BBB-accredited, Aᐩ rating


  • Costlier base prices for drives and removable media
  • Closed on weekends

Customer Reviews

The following clients have good things to say about ReStoring Data:

“We are very happy with the results of your service. You recovered everything and we really appreciate the quick and professional service that we received from your team.” – Gerald and Wilma

“Halfway through transferring files from one computer to another, I discovered that our external hard drive would no longer connect to any of our computers. Initially, I thought that our Business file and Pictures file including more than a decade of digital images were lost for good. That is until a friend with an IT background gave me ReStoringData’s contact information. The entire process of dealing with ReStoringData was extremely professional on all levels and I am happy to report that they were able to recover our entire business file and every last picture! I will absolutely recommend them to anyone that needs critical data recovered!” – Len Roos

4.   Tick Tock Tech

Tick Tock Tech's Homepage
SERVICESOnsite service/repair, emergency disaster recovery, virus/malware removal, data retrieval remedies, network design/integration, remote computer support, hardware/software upgrades, new computer setups, printer troubleshooting/repair, Smarthome Security solutions, strategic technology plans, Internet activity monitoring, wireless security solutions, green technology initiatives, used electronics disposal
ADDRESSUnit 304, 207 Bank Street Ottawa, ON K2P 2N2
CONTACT NUMBER(613) 216-8707
[email protected]
OPERATING HOURSMonday to Saturday 8 AM – 10 PM
Closed on Sundays

Though Tick Tock Tech is primarily a computer repair company, it still offers data recovery among its wide range of services. The company has been around for over 28 years and has continuously offered free onsite, no-obligation estimates to clients.

Its motto is “When time is of the essence” which the company demonstrates by promising same-day services. Technicians can also go to where the clients are to get their device or computer up and running in no time.

What makes Tick Tock Tech stand out from other companies is its discounted pricing scheme. It bills clients by the quarter hour and doesn’t include travel expenses.

And if the service takes less or only fifteen minutes, clients won’t have to pay for a full hour!

If you’re interested in getting Tick Tock Tech’s services, you can call the office from Monday to Saturday during operating hours. There’s also an online service request form available on the website.


  • Free onsite estimates
  • Discounted pricing structure
  • Money-back guarantee (cancellation within first half-hour required)


  • Closed on Sundays
  • No BBB accreditation
  • No broken-down pricing for services

Customer Reviews

Find out how Tick Tock Tech’s customers liked its services:

“I believe in giving credit where credit is due, and our technician went waaaay above and beyond to solve our issues. He was very patient both at the time and with follow-up phone calls. I would not hesitate to recommend your company, and especially our technician, to my family and friends.” – Jane A.

“Thank you. I will certainly recommend your organization with no reservations. Pablo was very helpful and accommodating. I so appreciated his help and recommendations.” – Carol C.

5.   Data Recovery Ottawa

Data Recovery Ottawa's Homepage
SERVICESHard drive recovery, RAID data recovery, forensic data acquisition, data security, free diagnostics
ADDRESS270 Preston St. Ottawa, ON K1R 7R5 Canada
CONTACT NUMBER613-224-9990
[email protected]
Emergency services available

Data Recovery Ottawa has been doing what its name says since 2004. But apart from data retrieval, its team can also do digital forensics, RAID data recovery, and even media destruction services.

The company promises to simplify the process of retrieving lost files, photos, documents, and other important information across various formats, operating systems, and interfaces. After a project is received, media diagnostics will be performed before the client can get a price quote.

Once the quote is approved, the recovery process goes underway. When everything is done, the client will receive the recovered data either on a new hard drive or a DVD.

All hard drive types and makes can be handled by the Data Recovery Ottawa team. The same goes for various devices and external drives.

24-hour emergency services are available for RAID data recovery jobs. Clients are encouraged to book ahead for appointments by calling the office or filling out an online contact form.


  • Free diagnostics
  • 24/7 emergency services available
  • Reasonable priority diagnostic feet at $99


  • No BBB accreditation
  • No fixed operating hours

Customer Reviews

Read the following client feedback for Data Recovery Ottawa:

“These guys worked over the weekend and overnight to get our data back to us. Monday morning we had all the data back. By 12 p.m. we were up and running! The hard drive was sent to us by bus courier that goes Ottawa-Montreal, as no other courier would work on Sunday. This is amazing! Thank you!” – Anonymous, Ottawa

“I would like to thank your staff for their efforts over the last two weeks. Your undying faith that the wedding photos could be recovered paid off in the end!” – Anonymous, Ottawa

6.   GCOM Support

SERVICESWindows & Mac Repair, Virus & Malware Removal, Data Recovery & Backup, Website Design & SEO, System Optimization, Phone & Tablet Repair
ADDRESS3735 St. Joseph Blvd, ON K1C 1T1
CONTACT NUMBERPhone: 613.424.0444
Email: [email protected]
OPERATING HOURSMonday to Saturday: 10:00am – 6:00pm
Sunday: 12:00pm – 5:00pm

When your gadget breaks down, there’s no doubt that you’ll want to have it fixed right away. If you’re in Ottawa, you might want to give GCOM Support a try. 

With fast booking and turnaround times at the core of their service, what makes them unique is their preparedness and streamlined processes. GCOM Support keeps the most popular parts for replacements or repairs on hand in their inventory to eliminate the long lead times for ordering parts. 

Moreover, these certified tech experts are transparent and informative throughout every step of the process. They’ll let you know how long your repairs or data recovery will take, providing you with regular updates on the progress.

They’re experienced in recovering data whether it’s a software issue or hardware failure. They’ve got a iron clad system of steps on retrieving lost or deleted data, and although recovery is not always a guarantee, they claim to have had a relatively good track record thus far. 

If you’re interested in GCOM Support’s services, you simply have to book an appointment online or through the phone.


  • Fast turnaround times
  • Convenient booking online
  • Open daily


  • No free consultation
  • No rates posted online

Customer Reviews

Let’s take a look at what their clients have to say:

“I have been having an issue with my laptop. I found Gcom services to be friendly, professional, prompt and competitive in price copared with some others I had called. I was provided with straightforward information and options to address the issue. I have given 5 stars because I was satisfied with service provided.” – Palmiro Campagna

“Dropped off my son’s Chromebook by appointment, with a very COVID-19 safe environment. They were able to perform the analysis and provide an estimate as well as advice that repairs would be more expensive than replacement. Appreciated the great service, flexibility and reasonable prices!” – Kevin Thompson

FAQs About Data Recovery in Ottawa

We hope that reading about the best data recovery services in Ottawa will give you peace of mind about potentially lost and important documents, files, and images.

If you think we missed an important data recovery service provider, send us a message and we’ll review your recommendations ASAP.

In the meantime, if you’re also thinking of getting custom apps developed, you can read our listicle on the top app developers in Ottawa.