Best Counselling Services in Ottawa
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5 Best Counselling Services in Ottawa

Nowadays, people have a heightened awareness of their mental health. They are more open to the idea of seeking help, both from loved ones and from professionals. 

In the past years, counselling was a foreign and often misunderstood concept. People think that those who undergo therapy are those who greatly suffer from mental diseases. 

At present, people regard counselling as a powerful tool to improve themselves and their relationships. It does not have to be something grave before they seek the help of a mental health professional. 

Do you want to improve your general perspective in life? Do you want to deal with a pressing mental health concern? 

We prepared a list of the best counselling services in Ottawa to help you decide. Please take note that they are not in a particular order. 

How Much Do Counselling Services Cost in Ottawa 

This question is among the top considerations when someone wishes to avail of counselling services. OHIP does not cover fees for this kind of service. 

However, you can check with your insurance provider for partial or full coverage of fees. You should also be aware of HST charges. 

Asking upfront before booking an appointment could help you prepare for the fees. But, here’s a quick estimate to give you an idea of the costs per session. 

Counselling ServiceEstimated rates
Individual SessionsStarts at $125
Couple SessionsStarts at $ 150
Sessions by Intern TherapistsStarts at $75

The Best Counselling Services in Ottawa 

Now that you have a better grasp of the importance of counselling and the average cost of each session, it is time to look at the top counselling services in Ottawa. 

Since we want you to only get prime counselling services, we looked at some important factors that set our choices apart from others. Here are the criteria we used to complete our list. 

Services – We scrutinized the range of services they offer to make sure that all types of mental health concerns could be met. After all, the thrust of counselling is to make a person feel validated. 
Prices – The companies included in this list have fees that are at par with the industry’s standards. Cost should not be a hindrance for someone to seek a therapist’s assistance. 
Operating Hours – Most people look for counselling sessions that can fit with their busy schedules. We reviewed companies that have long or flexible operating hours. 
Customer Feedback – The best counselling services are those with clients that vouch for their credibility. The ones we included here have an abundance of good reviews. 

Choosing the best counselling services in Ottawa assures you that you will see great transformations in your life. Now, it’s time to check the list below to help you start your journey to change.

1. Capital Choice Counseling 

Capital Choice Counseling's homepage
SERVICESPsychotherapy, Cognitive Behavioural Therapy, addictions, workplace counselling, families, couples, marriage, teenagers
ADDRESS 249 Main St. Ottawa, ON, K1S 1C4
CONTACT DETAILS(613) 425-4257
Criteria Ratings 
Services★★★★★ (5/5)
Prices★★★★☆ (4/5)
Operating hours★★★★☆(4/5)
Customer feedback★★★★☆(4/5)

Since 2006, Capital Choice Counselling has been committed to providing excellent counselling services. Clients can have their pick of the right counsellor for their needs. 

The company has under its umbrella over 40 professional therapists. They are a mix of psychologists, psychotherapists, and social workers that specialize in various mental health concerns. 

If  you want to book a session with them, you can take the direct approach of choosing a counsellor for yourself. You can also talk with trained staff to help you connect with the ideal counsellor. 

One of the things we like about Capital Choice Counseling is that it offers its services in different languages such as French, Spanish, Cantonese, Mandarin, and English. This way, counselling sessions are more effective without any impending communication gaps. 

Location is also not an issue with Capital Choice Counseling. You can choose counsellors located in key areas in Ottawa like Nepean, Kanata, Gloucester, and Orleans. 

Online counselling is an accepted practice with CCCG. This encourages clients to do counselling sessions even without leaving the comfort of their homes. 

The rates for the sessions follow the industry’s standards They can further be reduced through insurance (but not with OHIP). 

Regular rates at CCCG start at $160 per session. However, some more experienced counsellors charge higher. 

You could avail of more affordable fees at $75, and even enjoy sliding scale rates. This happens when you choose interns as your therapist. 


  • Multilingual services
  • Various locations in Ottawa
  • Many counsellors to choose from
  • Some fees can be covered by insurance
  • Availability of online counselling sessions


  • Counselling schedule may depend on the availability of chosen counsellor
  • Sliding scale rates apply to intern-therapists only

Customer Reviews

Capital Choice Counseling sessions and seminars work well to help clients deal with personal issues and educate themselves. Here are some positive reviews. 

Thought-provoking and challenging lectures

“I have attended many of the lectures over the past few years and have always found them to be interesting and informative. They have challenged my thinking and better yet, they have provoked discussions with my spouse, friends or colleagues. I tend to «pick and choose» what lectures I attend. Some I go to because of my professional work as a Social Worker; others I go to because I am a wife and mother of six and YES, relationships do matter. I highly recommend these and have actually encouraged many friends and colleagues to attend. Each one of them has thanked me for sending them along. Well done.” —Joycehamelin

Workshops are helpful for professional advancement

“I am a grad student in the counselling program. I enjoyed Dr. Rovers’ couples workshop and am looking forward to attending more sessions to build my knowledge and skill base to use in my future practice!” —Lindsey Thomson

2. Ottawa Counseling and Mediation Services

Ottawa Counseling and Mediation Services homepage
SERVICESIndividual counselling, couples, marriage, families, hypnotherapy
ADDRESS15 Aylmer Avenue Ottawa, Ontario K1S 3X1
CONTACT DETAILS(613) 234-5678

[email protected]

OPERATING HOURSWeekdays 8:00 AM to 8:00 PM
Criteria Ratings 
Services★★★★★ (5/5)
Prices★★★★☆ (4/5)
Operating hours★★★★☆(4/5)
Customer feedback★★★★☆(4/5)

Ottawa Counseling and Mediation Services had earned its spot in the counselling industry because of the exceptional man behind it. Richard Haney has been enthusiastically providing counselling and mediation services for over three decades. 

What we find remarkable about his service is the focus on healing and empowerment rather than being tied to “clinical” approaches. People who availed of his services felt that they can connect better with themselves and with others after their sessions with him. 

This holistic approach works well in different issues. Richard has helped clients recover from some difficult life concerns such as post-traumatic stress disorder (PTSD), infidelity, co-dependency, substance abuse, only to name a few. 

Another advantage in choosing Richard’s services is his qualification to appear in Ontario Courts as a Family Mediator- Arbitrator. He has more than 2,000 comprehensive mediations under his belt. 

One downside is the slight inconvenience of securing an appointment with him because he only has weekdays for his practice. Also, one must book an appointment a week ahead of their preferred schedule.  

There are instances, though, that Richard Haney can accommodate emergency appointments. Also, you may opt for counselling sessions by phone or online as these are part of his extended services. 

Session fees are not reflected on the website of OCMS. This could discourage people who want to avail Richard’s services because they need to spend more time searching the internet to find his rates. 


  • Wide range of counselling services
  • Accommodates emergency appointments
  • Counselling sessions via phone or online available


  • Has weekdays schedule only
  • No other therapists on his staff
  • Needs a week’s notice for appointments
  • Details in their website need updating

Customer Reviews

Richard Haney’s professional yet compassionate approach had earned Ottawa Counseling and Mediation Services some amazing feedback. Here are some of them. 

Empathic and encouraging yet very objective 

“I appreciate Richard’s empathy and his kind and caring approach to helping my family and I through a difficult time. He is as objective as one can be, and he encourages us to work through our problems without blaming the other in the relationship. He has helped me take responsibility for my behaviour and my life and I am so grateful for this. I highly recommend him, but be prepared to be challenged- not to be coddled or told what you want to hear.” —Anonymous client

Provides healing and empowerment

“RICHARD’S OUTSTANDING PROFESSIONAL APPROACH IS HIGHLY RECOMMENDED. Myself and my staff were grateful for Richard during a tough and negative time in our business. We found his counseling to be extremely helpful and appreciated. Richard’s approach that concentrates on healing and empowerment along with his listening made it exceptionally easy for myself and my staff to talk to. Richard was extremely professional in his approach and the environment he created. I would highly recommend Richard to anyone and everyone that needs someone to listen to or speak with. He is exceptionally good at what he does and the sense of feeling you get out of the counseling session is rewarding. ” —Peter Fabian 

3. Elim Counseling Services

Elim Counseling Services homepage
SERVICESIndividual counselling, couples, life transition, grief, immigrant issues, employment, spiritual crisis, anger management
ADDRESSWest Location: 1390 Prince of Wales Drive, Suite 200 Ottawa, ON K2C 3N2East Location: 1825 St. Joseph Blvd, Orleans, ON K1C 7C6
CONTACT DETAILS(613) 699-1677 or 1-877-544-3546

[email protected]

OPERATING HOURSWeekdays 8:00 AM to 7:00 PM

Saturday 9:00 AM to 12:00 PM

Criteria Ratings 
Services★★★★★ (5/5)
Prices★★★★★ (5/5)
Operating hours★★★★☆(4/5)
Customer feedback★★★★☆(4/5)

The name Elim points to a place of rest, peace, and hope after a difficult time. This sense of tranquillity is the reason why some people choose to get the company’s counselling services. 

Elim has less than 10 therapists in their company. Each one is equipped with different psychological techniques and interventions that can help address pressing issues of those who come to them for help. 

Aside from using clinical approaches, what makes Elim different is the way they incorporate spiritual truths into their counselling. Their clients find this approach enlightening and transformative. 

What we admire about Elim is their inclusiveness. Although they follow Christian counselling, they welcome people of different religions who want to avail of their services. 

Another star that one can add to Elim’s name is the way they made counselling more affordable through a sliding scale rate. Fees vary based on one’s income and dependents. 

One can also use insurance claims to cover the entire counselling fee or a portion of it. Elim meets the requirements of most insurance companies. 


  • Offer services at two locations in Ottawa
  • Affordable counselling services through a sliding scale rate
  • Some fees can be covered by insurance


  • Half-day on Saturdays and closed on Sundays
  • Did not mention about the availability of virtual counselling

Customer Reviews

Clients vouch how Elim helped them transform their lives. Here are some of the good things they have to say. 

Affordable and great counselling 

“I received great counselling at a time when I needed it most. I was able to work through my issues and go on to live a much healthier life based on truth.  What I really appreciated was the sliding scale for the cost of the counselling which made it affordable and therefore possible for me to even go.” —Gioia Stover

Professional and caring staff

“Elim Counselling is excellent! With their help I’ve been able to overcome destructive patterns, have victory in my personal life and overall become a better version of myself. Michael and Denise are always professional, kind and caring. I highly recommend benefitting from their counselling services!” — Bianca Love

4. C & C Counselling Services

C & C Counselling Services homepage
SERVICESIndividual counselling, couples, families
ADDRESSSuite 365, 18 Louisa Street, Ottawa, Ontario, K1R 6Y6
CONTACT DETAILS(613) 355-9300

[email protected]

OPERATING HOURSMonday, Wednesday, Thursday: 9:00 AM to 5:00 PM

Tuesday: 12:00 to 8:00 PM

Criteria Ratings 
Services★★★★★ (5/5)
Prices★★★★☆ (4/5)
Operating hours★★★☆☆(3/5)
Customer feedback★★★☆☆(3/5)

C & C Counselling Services offers five therapy approaches for their clients. These are Cognitive Behavioural Therapy, Mindfulness-Based Cognitive Therapy, Existential Therapy, Impact Therapy, and Eye-Movement Desensitization and Reprocessing Therapy. 

Using these counselling techniques allows C & C to address a wide range of mental health concerns. Clients come to them for help with personal block or motivation issues, caregiver burnout, unresolved childhood issues, and trauma or abuse, only to name a few. 

Cheryl Grant is the main person behind C & C’s success. She believes in a strength-based approach to let people rediscover what they are capable of doing and promote resiliency. 

You only need to wait for 48 hours or less to confirm a booking. But you should know that there are limited slots because C & C is closed for three days. 

Their services are not covered by OHIP. However, one may use their insurance benefit plans to cover some of the costs. 

Session rates are not given on C & C’s website. This could be an issue for people who want to compare prices with other counselling companies. 

C & C could be right for you if you do not want to feel rushed. They accommodate additional time if the client wishes to extend their sessions. 

They also have a solution if you find it hard to have face-to-face sessions. C & C offers virtual counselling. 


  • Wide range of therapy approaches
  • Less waiting time to confirm a booking
  • Services covered by insurance health plans
  • Virtual counselling available
  • Clients can request additional time


  • Closed from Fridays to Sundays
  • Details in their website need updating

Customer Reviews

Cheryl made some lasting impressions on her clients. Take a look at some of the positive reviews. 

Sessions make me feel validated

“Cheryl is absolutely amazing. She is competent, experienced enough to help with my issues, does not appear overwhelmed by them and is extremely validating. From petty commentary to more serious issues, I always leave my sessions feeling lighter. In the two year since I have attended counselling I can see a great improvement in my overall mental health and ability to manage emotions, issues and life.” —Gil Egan

Genuine listener

“I have been seeing Cheryl on and off for the past two years, I believe through work. I absolutely love her, she is personable and professional without being “stiff”. She is an awesome person and she makes you feel like opening up.  I recommend her to anyone who needs a genuine and nice person that really listens. Thanks for being there Cheryl. *Hugs*” —Severynne 

5. Westboro Counselling & Psychotherapy: Rory Batchilder

Westboro Counselling & Psychotherapy Rory Batchilder's homepage
SERVICESIndividual counselling, couples, psychotherapy, addiction, coaching for ADHD/ADD, military, motor vehicle injury
ADDRESS2396 Iris St, Ottawa, ON K2C 1C6, Canada

[email protected]

OPERATING HOURSMonday to Friday: 7:00 AM–10:00 PM

Saturday 9:00 AM–5:30PM

Sunday 10:00 AM–2:00 PM

Criteria Ratings 
Services★★★★★ (5/5)
Prices★★★☆☆ (3/5)
Operating hours★★★★★(5/5)
Customer feedback★★★★★(5/5)

Westboro Counseling and Psychotherapy is a private practice by Rory Batchilder. His diverse background and qualifications allow him to work with a wide reach of clients. 

He specializes in counselling couples, dealing with anger management, coaching for ADD/ ADHD cases, and supporting motor vehicle accident victims. His services, though, are not limited to these areas alone. 

Rory believes in developing the inner Wise Self. His clients love how he recommends different resources such as books and online readings to help them with their concerns. 

Even with the said tools, he still makes sure to create a safe and caring environment for his clients. People who availed of his services praise him for being consistent with his compassionate and non-judgmental approach to even the smallest matters. 

Another plus point to him is that people can come to his office any day of the week. Most counsellors or therapists do not offer their services on some days, especially on the weekends. 

One drawback is that his fees are on the higher end of the industry’s average rates. However, the said fees could be covered by insurance plans. 


  • Counselling services available all week
  • Fees could be covered by insurance health plans
  • Wide range of counselling services
  • Has a plethora of books and online resources recommendations


  • No other therapists on his staff
  • Relatively expensive rates

Customer Reviews

Rory Batchilder has an excellent reputation for turning lives around for the better. Here are some testimonials from satisfied clients. 

Goes beyond 5 stars

“Over the last couple of years, I’ve managed to steer my life out of a complete tailspin. I can guarantee that without the help and counselling I’ve received from Rory Batchilder, I would not be where I am today. Caring, compassionate and insightful. 6 stars.” — Kiln Bibson

Provides insightful guidance 

“I saw Rory a bit over a year, and the change has been 180 degrees from where I started.  I have always been keen on turning every rock to figure something out, yet you need someone to guide you were to look.  Thanks for providing me with different places where to look , it allow me to find a solution that works for me. Thanks Rory for a great year.” —Adriana Garcia

FAQs about Counselling Services in Ottawa 

Knowing where to go for the best Ottawa counselling services could help you make big changes in your life. 

Have you experienced a prime counselling service in Ottawa that we haven’t included in the list? If you answered yes, please send us a quick message so we can review it too. 

Are you on the lookout for the best marriage counselling services in Ottawa? Here’s an article that could help you.