5 Best Car Storage Services in Ottawa
Storing your vehicle is not as easy as keeping some household items. You can’t box it up, put it inside a drawer, and pull it out when you need it.
Knowing the best car storage services in Ottawa can give you peace of mind. Having a go-to place for your vehicle’s protection can relieve you of stress.
The list we prepared below can serve as a handy reference for you. But, before we go into the entries, let’s discuss first how much you need for your car storage.
How Much Do Car Storage Services Cost in Ottawa
Car storage services fees are on a monthly basis. The size of the storage is the main factor in the costs of the rental.
Whether your storage is located indoors or outdoors will also affect how much you pay. You may also opt for only a certain spot in a vast parking space or have an individual unit.
Climate control temperature is another factor that adds to the fees. Some car owners do not mind paying extra to ensure that their storage units have steady temperature and humidity levels.
The table below gives you an idea of how much you have to shell out for your car storage needs.
1. Public Storage
Criteria | Ratings |
Security | ★★★★★ (5/5) |
Accessibility | ★★★✩✩ (3/5) |
Clear and Flexible Terms | ★★★★★(5/5) |
Customer Service | ★★★★★(5/5) |
Public Storage has many storage locations throughout Canada. Of course, they have the one here in St. Joseph Boulevard to cater to the needs of Ottawa residents.
Their main selling point to their clients is their impeccable service. Tenants or renters cannot help but compliment how the staff is super friendly and accommodating.
What we like about Public Storage is how they spend time walking through each client with their rental agreement. Even with the monthly rent basis, some clients shared how they got refunds or prorated amounts under special circumstances.
The cleanliness of the place is another plus point to them. Even with longer periods of storage, clients have no issues with rodents, water damage, or bad smell.
They offer vehicle storage from the smallest cars to the largest vehicles. You can entrust to them your passenger car, ATV, RV, trailers, and even your boats.
Their facility has strong safety measures in place. These include 24/7 electronic video surveillance, a PIN-code for renters to get in and out during security-gate hours, and a storage unit alarm.
One downside though is that renters only have access to their belongings from 5 AM to 10 PM. Also, the spot is a little out of the way when you have no car as it would require some walk time after alighting from the bus stop.
Pros
- Professional customer service
- Has various facilities in Ontario
- Competitive rates
- Has strong safety measures
- Has operating hours every day
- Flexible terms
Cons
- Storage units access from 5 AM to 10 PM only
- A bit out of the way
Customer Reviews
Stellar customer service
“Excellent staff response to all my request. I had reserved a space for my Dodge Ram Truck and was going to bring it in the next day. Due to the cold snap my truck would not start. The staff held my space for a number of days until I could replace the batteries in the truck. I went to the Office to see if there was a service to give me a ride back to my house after storing my vehicle. There was no such service but one of the guys stated as I did not live to far away he would drive me home, what a kind and generous thing to do. I completed the paper work and was taken to my storage unit where I was given assistance in storing my vehicle and shown all the security precautions taken to protect my locker, all the staff were very pleasant and I would recommend Public Storage in Orleans for any storage needs. The price was very competitive.” — John Mercer
Efficient for storing large vehicles
“They’re Orleans location is brand new and efficient. We store our company’s enclosed trailers at they’re location and I have only but good things to say about it & their team!” —L.E.R Alliance Specialists Inc.
2. Toy Storage
Criteria | Ratings |
Security | ★★★★☆ (4/5) |
Accessibility | ★★★☆☆ (3/5) |
Clear and Flexible Terms | ★★★★☆(4/5) |
Customer Service | ★★★★★(5/5) |
Toy Storage specializes in long-term seasonal storage of cars. This is evident with their 6-7 months’ terms for summer and winter storage.
If you have a luxury car, an RV, a trailer, or a boat you want to store for a season, then Toy Storage is the right choice for you.
Unlike other storage facilities, renters do not have access to their vehicles 24/7. Clients have to make an appointment and wait for their confirmation 24 hours before their desired date of visit.
However, repeat clients are not bothered with this somehow limited accessibility to their vehicles. This is a small trade-off compared to the security and peace of mind they get because the facility has security cameras and gated property access.
The owner, Pete, has an excellent track record for his customer service. People who store their vehicles here only have nice words for him- and they come back year after year.
Pros
- High repeat client rate
- Specializes in seasonal storage of large or luxury vehicles
- Offers some routine maintenance as a courtesy
- Competitive rates
- Comprehensive pricing list
Cons
- Office closed on weekends
- Needs an appointment 24 hours before one can access their vehicle
Customer Reviews
Truly reliable throughout the years
“Pete has been taking care of my Porsche for the past 5 winters. Great to deal with, reasonable rates and always returned in pristine condition. Highly recommended.” —George Shafer
Offers not only the service but peace of mind
“This is our 3rd year with Toy Storage and the service has been excellent since day one! With their convenient location, great rates, and flexible in/out dates, Toy Storage will be our go-to facility for years to come. What they’re really selling here is peace of mind. Thanks Pete!” —Doug Shannon
3. Primo Storage
Criteria | Ratings |
Security | ★★★★★ (5/5) |
Accessibility | ★★★★✩ (4/5) |
Clear and Flexible Terms | ★★★✩✩(3/5) |
Customer Service | ★★★★✩(4/5) |
Primo Storage has been in the storage business since 1988. With these years in service, they have provided satisfaction to many clients.
What clients love about Primo Storage is how the staff goes the extra mile. Some renters have no idea what unit size would be a good fit for their needs, and the staff is only eager to assist.
Renters also have good things to say about the condition of the storage units. Cleanliness and security are top parameters, and Primo Storage delivers well.
We consider the free snow plowing services of Primo as top-notch service. It shows that they genuinely care for the vehicles in their outdoor storage.
A downside is that renters do not have access to their units 24/7. Access time only runs from 6 AM to 10 PM.
You couldn’t fault Primo Storage for their security measures. Clients are at ease that their properties are secured because of the great lighting and the use of access cards to pass through the gates.
Pros
- Professional customer service
- Utilizes access cards
- Free snow plowing services for outdoor storage convenience
- Highly illuminated compound
Cons
- Office closed on weekends
- Some client complaints on non-refunds and steep prices
- Storage units access from 6 AM to 10 PM only
Customer Reviews
The snow plowing service is extremely helpful
“I can’t say enough about this company. Excellent staff and attention to customer service. My trailer was completely covered in snow and a staff member in his tractor dug it out in a snow storm for me. The price to store my trailer there is extremely competitive but the convenience is priceless. Thank you and keep up the excellent service.” —Get ‘Em Out Wildlife Control Inc
Spotless storage units; great customer service
“I have been stoping my cars over the winters for a number of years now in Primo’s heated units and Wilma at the Front Office calls me in the fall to check well in advance to ensure I get in before the snow comes. The Staff is courteous and conscientious and assists in getting the car in safely. I check every couple of weeks and there’s never any signs of rodent visits and I have always been 100% satisfied. I presently am storing stuff over the summer in the climate controlled storage and again, very satisfied. I highly recommend this facility.” -Ian Whitecross
4. Access Storage
Criteria | Ratings |
Security | ★★★★★ (5/5) |
Accessibility | ★★★★★ (5/5) |
Clear and Flexible Terms | ★★★✩✩(3/5) |
Customer Service | ★★★★✩(4/5) |
Even with around 130 stores, Ottawa residents go to the Uplands store for their storage solutions needs. This branch does not disappoint.
You don’t have to worry if you have questions, storage advisors are present to provide information that the renters need. Also, most clients say that transactions are seamless from the beginning until the time that they move out from their units.
Security is also not an issue in Access Storage. The facility has 24-hour security, gated access, and individual security codes.
Clients also love the promos such as the initial 4 weeks free and 50% discount on select storage units. You can even earn just by referring someone to their facility.
Access Storage stays true to its name by giving renters 24/7 access to their units. On the other hand, this easy access may be one of the reasons why slots fill up fast.
Unfortunately, their terms of payment had earned them some negative feedback. This is because one must pay beforehand a non-refundable 4 week-cycle.
This could be disadvantageous if a situation suddenly arises and the renter wishes to move out their belongings. The management offers prorated fees but you must inform them before you make a payment, which could not always be the case in extreme instances.
Pros
- Has office hours every day
- Has storage advisors to assist renters
- 24/7 access
- Offers promos like 4 weeks free and 50% discount
- Has referral program from $50 to $100
Cons
- Slots fill up fast
- Non-refundable fees
- Some client complaints on billing
Customer Reviews
A cut above the rest
“Pretty great experience, I’ve rented several storage units before from a competitor, but service, price, and overall experience doesn’t come close to Access, especially if you’re a local business. Maia made this process simple and enjoyable, thanks again.” — Allen Prasad
Drive up units made a huge difference
“Very clean location, with great security and friendly staff. The drive up units made my move so much easier!! Awesome experience at this location! Thank you!” —Leigh Blackmore
5. Boyd Moving and Storage
Criteria | Ratings |
Security | ★★★★☆ (4/5) |
Accessibility | ★★★☆☆ (3/5) |
Clear and Flexible Terms | ★★★☆☆(3/5) |
Customer Service | ★★★★☆(4/5) |
Boyd is primarily a moving company. However, it has also built a good reputation as a vehicle storage facility.
What clients love about them are their affordable rates. Even with such economic fees, the quality of service is uncompromised.
Their facility is climate-controlled to ensure that cars would have no damages. On top of that, they offer car maintenance services while your car is in storage.
One thing that they can do to attract more renters is to upgrade their website. We find some pertinent information such as a price matrix and access hours to be lacking in their current website,
Also, some clients think that the facility itself could have some make-over. While it is dependable, they think that an upgrade would not make it seem like an underground basement only.
Pros
- Affordable rates
- Climate-controlled facility
- Offers car maintenance services
Cons
- Closed on weekends
- No price matrix on the website
- Website information needs updating
- Facility needs upgrading
Customer Reviews
Reliable service throughout the years
“I’ve used them to store a vehicle for 10 months of the year now for the past 6 years. Always had great service. I highly recommend them.” —Patrick McDermott
Highly recommended
“Great place for seasonal car storage.” —George Benedek
FAQs about Car Storage Services in Ottawa
The best car storage services in Ottawa will care for your car as if it were their own. We know that the ones on this list will do.
Have you tried other dependable car storage services in Ottawa? We will be delighted to hear of more facilities that we can review.
Do you have smaller stuff to store? Find some valuable information here about the best self storage in Ottawa in this article.