Rev up Your Ride with the Top 5 Shops for Auto Parts in Ottawa That Gearheads Approve Of
Ever been in total panic because your car decided to break down at the worst possible time? I’ve been there too, frantically searching for a reliable shop just before a big trip.
Not knowing where to go just adds to the stress and frustration.
But let me tell you, having a few go-to auto parts stores in your back pocket is a game-changer. Whether it’s a tiny fix or a last-minute replacement, knowing where to get quality parts quickly makes all the difference.
That’s why we’ve put together this guide. After some trial and error over the years, we’ve found a few top shops for auto parts in Ottawa that are totally worth your time.
1. Action Car and Truck Accessories
Address: 1380 Cyrville Rd
Phone: (613) 738-7777
Business Hours:
- Mon to Fri: 8:00 am – 06:00 PM
- Sat: 9:00 am to 3:00 pm
- Sun: Closed
Action Car and Truck Accessories is your ultimate destination for tricking out your ride. Established in 1980, they’ve been crushing it in the aftermarket world for ages, offering killer products.
One thing I absolutely dig about this shop is their truck exterior accessories. If you need truck caps, bumpers, or mud flaps, they’ve got it all under one roof – no need to run around town.
Besides access to a wide range of tools, quality is their jam. They partner with top brands to bring you gear that’s built to perform like a champ.
And the staff? Totally super helpful. They’re always ready to drop some knowledge on what’s best for your ride, whether you’re a DIY guru or need a pro’s touch.
But with all the great benefits considered, some products can be on the pricier side, which might be a downside if you’re watching your budget.
Pros
- High-quality products and services
- Wide inventory of auto parts
- Partners with top brands
- Helpful staff
Cons
- Products are on the pricier side
Customer Reviews
The customer service was over and above
“I just recently bought a new Ford Ranger & was recommended to check this place out for my accessories. This place was awesome! The customer service was over and above. I dealt with Shawn who was amazing- super friendly, took the time to explain things to me, was honest and provided all the info I needed to make a decision on what I wanted. I bought all my exterior accessories there & they installed everything- I highly recommend this place for product and service!”
— Jae, Google Review
Very knowledgeable and extremely helpful staff
“Very knowledgeable and extremely helpful staff at Ottawa location. Stopped in to get a quote for a 2023 Nissan Frontier camper shell and it was a pleasant and enlightening experience. Waiting for the truck delivery to get back to them for sealing the deal … Thank you Scott and Mandy your are the bests !”
— M. Halife, Google Review
2. NAPA Auto Parts – Ottawa East
Website: https://www.napacanada.com/
Address: 840 Industrial Ave
Phone: (613) 244-3507
Business Hours:
- Mon to Fri: 7:30 am – 5:00 pm
- Sat: 8:00 am – 12:00 pm
- Sun: Closed
For all your automotive needs, just step into NAPA Auto Parts, the heartbeat of Ottawa’s automotive scene where convenience meets expert craftsmanship.
This essential pit stop offers a treasure chest brimming with top-tier tools, like the NAPA Professional Mechanics Tool Set, making every project a breeze.
On their shelves, you’ll find everything from basic maintenance items to hard-to-find parts like vintage carburetors and specialty tools that make your car run like a dream.
One of the coolest things about this shop is the knowledgeable staff. They’re not just employees; they’re car enthusiasts who love sharing their expertise, always ready with tips and tricks to make the job easier.
But just a heads-up – sometimes the exact part you need might be out of stock due to the demand.
This can be a bummer if you’re in the middle of a project. So, a second trip might be in your future.
Pros
- Top-tier tools
- Offers basic maintenance items
- Offers hard-to-find parts
- Knowledgeable staff
Cons
- Parts might be out of stock
Customer Reviews
Fast, friendly staff
“My first time here, much better than Caps. Twice I had to return brake parts to Caps. NAPA gave me the correct parts the first time. Fast friendly staff. This will be my parts place from now on. A bit more expensive than Caps but didn’t have to return parts.”
— Lou’s Small Moves, Google Review
Excellent customer service
“I received excellent customer service from Kervin. Kervin is definitely a customer service oriented representative. I recommend anyone and everyone to deal with NAPA on Industrial ave. Thanks Kervin from Micheline”
— Miche Breto, Google Review
3. Capital Auto Parts
Address: 1131 Newmarket St
Phone: +1 866-461-2787
Business Hours:
- Mon to Fri: 8:00 am – 5:00 pm
- Sat: 9:00 am – 1:00 pm
- Sun: Closed
Capital Auto Parts has been rocking the auto parts scene in Canada since 2012. They’re all about top-notch quality and keeping customers happy, making them a go-to for car owners everywhere.
With a passion for great parts and service, they offer everything from essential components to specialized tools, ensuring to keep your ride safe and smooth.
Their lineup is impressive, featuring brake pads, car batteries, and performance parts – basically everything you need. No need to waste time hunting around other shops because they’ve got it all right here.
What’s even better is their online shop that has a list of their products with clear categories and detailed descriptions, ensuring the ease of getting everything delivered to your door.
But let’s keep it real – some folks have noticed shipping can be a bit slow sometimes. And, a few have mentioned that customer service can take a while to get back to you, which can be a bummer when you’re in a pinch.
Pros
- Offers essential components and specialized tools
- High-quality auto parts
- Wide range of products
- Great customer service
- Online store
Cons
- Shipping can be a bit slow
- Customer service takes a while to get back
Customer Reviews
Excellent prices and very nice product selection
“Excellent prices and very nice product selection. Brian is legit, he gave me excellent service on some awesome wheels and tires. Thank you again !”
— RH8MACHINESHOP, Google Review
Amazing service
“Bought some TIS 544BM wheels of capital auto parts . Brian served me really well. Nice guy and he knows is stuff. Got my wheels in less than 2 weeks delivered at my door. Amazing service. I highly recommend. Thanks again”
— Paul Theberge, Google Review
4. PartSource Ottawa
Address: 1515 Bank St
Phone: (613) 260-7222
Business Hours:
- Mon to Fri: 8:00 am – 5:00 pm
- Sat: 8:00 am – 4:00 pm
- Sun: 10:00 am – 4:00 pm
For automotive enthusiasts and DIY mechanics in Ottawa, PartSource is a must-visit hotspot.
Since 1999, it has been the go-to place for a massive range of auto parts and accessories, ensuring you can always find exactly what you need for your ride.
Their lineup includes everything from torque wrenches for precise tightening to brake tools for seamless maintenance, making it perfect for both pros and hobbyists.
What really sets them apart is their super knowledgeable staff, always ready with expert advice and recommendations tailored to your specific needs.
Another great perk is their Price Match Guarantee, so you can rest easy knowing you’re always getting the best price.
Be aware, though, that some customers have mentioned occasional issues with stock availability, which might slow down your projects.
Pros
- Massive range of auto parts and accessories
- Knowledgeable staff
- Price Match Guarantee
Cons
- Occasional issues with stock availability
Customer Reviews
Good value for money
“Very clean store! As a woman, I definitely appreciate that I was treated with respect, and not spoken down to. My questions were answered quickly, and I was able to get the information and parts required. I’m very pleased with the product knowledge of the staff, and feel that I received good value for my money. This store is now my go-to!”
— Kristine Strader, Google Review
Best customer service
“This is some of the best customer service I’ve ever experienced. The guys behind the counter were beyond helpful. Super friendly and explained everything to me in detail. They installed my wiper blades for me! Unbelievable! Thankyou PartsSource!!!”
— Kelly Stephens, Google Review
5. AutoShack
Address: 201 Iber Rd
Phone: (613) 287-3880
Business Hours:
- Mon to Fri: 9:00 am – 6:00 pm
- Sat: 9:00 am – 6:00 pm
- Sun: Closed
AutoShack is the go-to place for automotive parts and accessories. They kicked off with a mission to offer top-quality products at awesome prices, and now they’re a trusted name in the game.
What really makes AutoShack stand out is its massive inventory. They’ve got everything – from brake parts to suspension systems – all your car might need.
Their staff? Super knowledgeable and always ready to help, making your shopping experience smooth and stress-free. This kind of support is a big win for DIY mechanics and pros alike.
One thing I love about AutoShack is the fast and reliable shipping. They know you need your parts ASAP and make sure to deliver quickly.
But here’s the catch. Their return policy can be a bit strict, especially for electrical parts, which might turn off some buyers.
And while their prices are generally great, some specialized parts can be on the pricier side. If you’re on a budget, I recommend checking out their frequent promotions and discounts – they can really help cut down costs.
Pros
- Offer top-quality products
- Awesome prices
- Massive inventory
- Knowledgeable staff
- Fast and reliable shipping
Cons
- Return policy can be a bit strict
- Some specialized parts can be pricier
Customer Reviews
Prices are fantastic
“Love this place. Customer service for the online business is phenomenal. Prices are fantastic. With any re-man’d auto parts things happen but if you read the low reviews you can see a lot of people are biting off more than they can chew with repairs they probably shouldn’t be doing themselves. Lol”
— Tambourine Man, Google Review
Excellent savings, incredible service
“Autoshack excellent savings, incredible service. I can hardly believe that my brakes and struts arrived so fast. Ordered Dec 30 arrived Jan 2 , Dec 31 was a Sunday and Jan 1 a holiday!”
— Don Edmonds, Google Review